Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

I really do not know. Have you tried enabling the legacy MP3 encoder and trying that? Replacing the "mp3plug2.dll" file in the 'FileIO Plug-Ins' folder may fix the issue, I tried the <.dll> MP3 file from SFP-15 which worked, but I'm not sure

Movie Studio

48 answers, most recent on 9/29/2025

RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium

On closer examination... I'm not sure what that upper image is telling me regarding "Render". I did another test, setting a very low bitrate, and even though it said "Export with Smart Copy successful", it didn't smart-copy it at all, it did a full

Off topic

5 answers, most recent on 6/3/2026

RE: Is it worth continuing to invest in Magix Software

@DesertSweeper As @SP. writes, the standard update cycle for Magix products seems to still be "active". At least, nothing has been said to suggest otherwise. However, in direct answer to your question, the current latest version of VPX is 17, not

Movie Studio

14 answers, most recent on 3/26/2026

RE: Hardware Rendering

@johnebakerI am aware that a gaming rig might not be the best video editing rig. In my testing I was hoping to use one project, mixed media etc., and see if I could see any trend that matches published benchmarking of CPU and GPU or other factors.

Rescue Your Videotapes!

One answer, on 11/23/2025

RE: Program for Windows 7 64 bit

@henrik-j Hi and welcome to the user to user forums, so not anywhere you can order a program from. There are no staff available for such purposes on these forums. Even if they were, it is not likely Magix would sell out of date and therefore

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

@Steve-Jones3743 Hi Having an attitude to the Moderators gets you nowhere. The Moderators do have access to Tom, I was the first to contact him with regards to support issues. I even contacted Magix CEO by email, which was diverted to management

Movie Studio

32 answers, most recent on 4/2/2026

RE: Export quality from RTX Ti3060 far inferior to UHD770

@AAProds Hi Al I do not work with NTSC frame rate video, only PAL 25 and 50 and 120 fps and I see the RTX encoded PAL exports for the 50 fps and 120 fps source videos smooth exporting at 50 fps. Encoding on the RTX exporting to 25 fps for both 25

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

@Steve-Jones3743 Hi The email address I gave @Gr8fuldan was, and AFAIK, still is not an AI bot, and was/is the customer service contact address, not Support. How long a response will take is an unknown at this time., with all the changes last

Movie Studio

46 answers, most recent on 1/28/2026

RE: BEWARE Latest Nvidia GTX 591.44 Drivers

Doesn't look like it's been fixed "to our satisfaction." Who has already rendered in AVCHD 1920 x 1080p ??? Does the exported video stutter ??? @Marc-Goder, HEVC does not seem to be affected, but AVC (H.264) exports with Nvidia do not seem to be

Rescue Your Videotapes!

20 answers, most recent on 11/23/2025

RE: Windows does not find drivers for the video grabber usb device

Yeah i can see the magix video converter 3 listed in the device manager under audio video and gamecontrollers. Also i have those permissions on as you can see below, and i can see the Magix video easy RYVT edition has been using both my camera and

Movie Studio

5 answers, most recent on 6/5/2026

RE: video deluxe - video export are setting stored anywhere ?

while waiting i updated my graphics driver and i am now working i think this happened before if you do not touch settings all works...change settings and somewhere we get a missmatch i updated drivers and did what i was doing before and the damn

Video Pro X

One answer, on 11/18/2025

RE: [Closed] Rendering

@Don-Schmidt Hello Don, it sounds like you're using Vegas. If so, the correct forum is here: https://www.vegascreativesoftware.info/us/vegas-pro-forum/ If not, could you advise what program name and version you are using?

Video Pro X

15 answers, most recent on 2/23/2026

RE: What is the difference between Magix Vegas Pro and Magix Video Editing

There are differences between the software as pointed out in the above posts. While all editing software can cut video, some can not load different file/codec formats. Also, if plugins are your thing, such as using VST for audio and other more

SOUND FORGE

4 answers, most recent on 7/23/2025

RE: Sound Forge 17.02 not starting correctly

Hi @Jeff-Saylor and welcome to the Magix Sound Forge users community . Are you referring to the installation manager running but does not complete unpacking and installing Sound Forge 17. The actual installation <.exe> file should be in

Movie Studio

3 answers, most recent on 10/29/2025

Unocking/activation IgniteColorCine

After installing MEP2022 on my new laptop, it was time to install the add-ons.I installed and activated some of these add-ons (proDAD) without any problems. However, I am having trouble activating IgniteColorCine Magix Pack.A screen appears asking

Music Maker

One answer, on 3/4/2026

Not Loading Saved Projects

When loading a saved project the wav files associated with it don't load due to misplaced files. When I tracked the files locations they are in the correct place but wrong folder(?). Should I uninstall and reinstall? I'm using Music Maker 2026

Audio Cleaning Lab

2 answers, most recent on 10/2/2025

RE: ACL 2005 won't recgnise the CD drive on my Windows 10 PC

Thank you SP, it took me a while but after getting Windows to check compatibility mode at last my external CD drive was recognised although not the internal one. I can write CDs again and am very grateful!

Video Pro X

14 answers, most recent on 10/21/2025

RE: [Closed] Serial Number / Licenses

Thank You I am trying to fix it. I purchased 2 licenses from Amazon. One of them worked after going through the process of using the Voucher code. I understand that the company need to keep track of the serial numbers/licenses, but there has to be

SOUND FORGE

One answer, on 12/16/2025

download free - coupon bundle soundpool bestseller bundle not working

When I go to My products on producerplanet.com I cannot find a download button to download my soundpool bestseller bundle. I have supplied my voucher code and it is listed under My Products - but no way to download.

Photostory

3 answers, most recent on 4/2/2026

RE: How do I find additional templates for Slideshow Maker Wizard?

@David-Robertson You do have the option to buy the program, and so receive those additional templates etc., so that you can test it out. If you then decide it does not offer what you want there is a money-back guarantee (30 days, I think) as long as

Movie Studio

5 answers, most recent on 7/9/2025

RE: Magix Support or Lack Thereof

While it would not surprise me that AI will be the future for tech support, I am curious as to where you, @SP. saw this information?

SOUND FORGE

6 answers, most recent on 8/5/2025

RE: Having Problems With Sound Forge 17 Crashing Or Otherwise Not Working?

@GregoryP-Lewis Sound Forge Audio Studio? Problems and crashes could also be caused by the Magix Low Latency ASIO driver. This is an old version of the ASIO4ALL driver and not really compatible with newer Windows versions. If you want to uninstall

Audio Cleaning Lab

2 answers, most recent on 11/30/2025

cannot active audio cleaning lab

Hello, I am trying to active audio cleaning lab version 22 on Windows 11 25h2, but the following error message An online connection could not be established. any help would be greatly appreciated. Thanks

Movie Studio

5 answers, most recent on 5/19/2026

RE: That old chestnut - Quicktime

@johnebaker Thanks for the reply John. It's not so much the opening or converting of MOVs that's the annoyance, it's that Quicktime Alternative worked for both Movie Studio and MPEG Streamclip for ages but on reinstallation, because of my