• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  Hi Jeff, thanks for replying. I've added the amended spec above to ‘Signature’ Yes I live in UK. It was recorded in the UK. Yes the camera, no longer in my possession, was Non-UK Model. Its “Video delux 2025” nothing about Plus, Premium or
• Movie Studio

  6 answers, most recent on 4/24/2026

  RE: Movie effect settings ??
  @idd-2016 Hi, Good one! I almost always forget that the feature exists and most users probably don't know about it. Do you use any of the Movie Effects Settings? If so, which ones and why? @johnebaker Hi John EB, From what I recall, you use the
• Movie Studio

  8 answers, most recent on 3/13/2026

  RE: I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??
  @Apollo89x First, can you show exactly where you have read online that the ProDAD Hide v2 is meant to be included in VdL Plus 2026? I ask this because, looking at this page I see "addons" mentioned only with the Premium and Ultimate variants. If you
• Video Pro X

  9 answers, most recent on 12/10/2025

  RE: I burn a disc , but it only burns 24 of 37 minutes each time. Unsure a
  @JIM-MAXIM We need rather more detail about the disc if we are to have any chance of helping you, I think. First, what type of disc? I'm guessing you want to create a DVD containing the exported video of a project from VPX. Is that correct? (Which
• Movie Studio

  9 answers, most recent on 8/14/2025

  RE: MAGIX Video deluxe 2026 Premium: old serial number NewBlue remains
  Hello, how are you? I'm glad you were able to fix your problem. I have purchased version 2026 and what there is no way for it to work is: proDAD VitaScene V5 PRO included in my version. Reading your comment, I thought I might have an older version
• Off topic

  4 answers, most recent on 10/29/2025

  Tired of all the sales/upgrade emails from Magix
  I am tired of receiving spammy sales emails multiple times a week from Magix. Apparently Magix feels that my time and inbox are theirs to do whatever they want. Sure, I can unsubscribe from all emails but that's not what I want. What I'd like is the
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  Did you download the video as 720p? If so how was the video upscaled/converted to 1920x1080 and was this conversion to Progressive (p) or Interlaced (i)? No, I downloaded them as 1080p. I downloaded them from YouTube. I'm assuming the uploader did
• Movie Studio

  22 answers, most recent on 8/13/2025

  RE: Support and TICKETS
  @CubeAce Hi Ray, Yes, my Intel Graphics UHD 630 is installed, but the hardware acceleration setting is all three NVIDIA GeForce GTX 1660Ti. My boot and work drives are SSD970 EVE plus 500GB. Best wishes,Rob PS. I'm patiently awaiting Jüri's
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  If the same behavior occurred using SF-14, I don't think using the legacy MP3 encoder in SF-18 will help..Where the master PCM (wav) file(s) rendered in Reaper.. then opened in Sound Forge for encoding?Did you state the same issue occurred using a
• ACID

  5 answers, most recent on 7/1/2025

  RE: Acid Music Studio 11 places loops in start of tracks
  Ty John EB. Sorry I did not explain myself correctly. When I’m doing a new project or an existing one and I add a song, and the beat map Wizard is completed, it pushed the entire track in my project. Whereas in all of the previous versions of ACID,
• Movie Studio

  3 answers, most recent on 12/5/2025

  RE: Video Deluxe 2026 Keeps Hanging
  @Skyline_UK Hi . . . . the new version hangs everytime I load clips . . . My PC should be powerful enough. . . . Unfortunately this is not so, the i9-9940X has no integrated iGPU which VDL could use, and the GT 1030 does not support NVENC which is
• Movie Studio

  9 answers, most recent on 8/10/2025

  RE: Is MS 2026 really any better?
  @Pete-Lowland the learning curve I found was not big at all. Plenty of help here in this forum too. The only downside for me compared to say Pinnacle, was the track order. Pinnacle, Vegas Pro, Premiere, Resolve, etc., edit the same way, overlays
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @emmrecs Hi Jeff, Thanks for the information. I suspect MS as well as that is the only explanation for such an occurrence since MM 2025 has also been affected. I have loaded most Magix programs that I still have on the computer, new and old, and
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  @raquii You could try two things. Firstly, hold CTRL and SHIFT and double click on Acid to start the program. Keep holding CTRL and SHIFT until a small window appears that will all you to reset the program settings. Do this and then check if Acid
• Photostory

  15 answers, most recent on 1/28/2026

  2026 Manual doesn't agree with program - Split Photostory, etc.
  I have some projects that I would like to separate into separate Photostories within that project so that I can burn them to a DVD and have each story as an option to play. In the manual on page 95 the instructions don't make sense, I separate the
• Movie Studio

  2 answers, most recent on 8/7/2025

  RE: WRONG VERSION
  @memos Hi The forum is a public forum, not magix Support. You should not post order/account numbers, or any other confidential information in the forum. The installation of the program is in 3 parts. The first part is a download manager, the second
• MAGIX

  34 answers, most recent on 3/31/2026

  RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
  @SP. I was a alpha/beta tester for Pinnacle Studio, Videostudio Pro and Paintshop pro for over a decade, so have a lot of insight of what happened, especially with Pinnacle Studio where the PM was a good person. And while you don't need a computer
• Movie Studio

  12 answers, most recent on 12/22/2025

  RE: SPLIT WHILE PLAYING WITH LETTER T
  @Aamer-Bader Welcome to the Magix (note: not Magic) user to user forums. First, please don't post all in CAPITALS!  Forum Etiquette defines that as SHOUTING and is likely to lead to other users ignoring your posts! Second, please don't post the same
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @me_again, yes I have left it, for up to ten minutes... the fact that it crashed even Da vinci means it's not just magix. (crashes ie freezes up and sometimes closes) @Reyfox I did the search all it did was open a google search for the phrase, is it
• Movie Studio

  16 answers, most recent on 2/25/2026

  RE: Can't get Red Text
  @KJS-LES Hi Kami, I assume from your description of the "Easy" version, you're referring to VideoEasy, which is very much a cut-down, very simple video editor. Movie Edit Pro (MEP) was rebadged in, I think, 2022 or 2023, as Magix Movie Studio (MMS)
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 Hi The email address I gave @Gr8fuldan was, and AFAIK, still is not an AI bot, and was/is the customer service contact address, not Support. How long a response will take is an unknown at this time., with all the changes last
• Video Pro X

  10 answers, most recent on 12/5/2025

  RE: Video Pro X 11 Crashes Every 5 Minutes
  @CubeAce HI Ray . . . . If it's a driver then changing the program to only use the CPU should at least stop the crash. . . . VPX has the old Display options tab which does not have the three Import, Processing and Export options, CPU is not on the
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  The saga continues... Definitely something odd with the 3060 exports (2720x1530 and 3840x2160 at various bitrates and also tried the UHD 5994 preset) on my TV (LG "4K"/UHD smart). I've made up a 1min 42 sec video of some drone footage with a
• Movie Studio

  7 answers, most recent on 2/20/2026

  RE: Crashing in Windows 10
  @Mike-Edmonston Hi Are you creating or intend to create Blu-ray discs with the software? If so then there is a 'compatibility issue' with hardware acceleration encoding of AVCHD Interlaced video on Nvidia GPUs which support NVENC eg the GTX 10xx