• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @browj2 Hi John, No, I don't see the specific problem you raise here. BUT, there are quite a number of people, myself included, who use Adobe Audition CC and who are experiencing a very similar "bug" (not sure about other Adobe apps, I only use
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 you appear to think being a moderator gives you licence to insult the users. I am wholly prepared to offer an apology to any user who thinks I have entirely unknowingly insulted him or her, so please give more details. Jeff Is
• Movie Studio

  10 answers, most recent on 11/9/2025

  RE: program crash trying to extract audio to txt file for use as sub title
  I think i am maybe stuck again i have my input files can i apply them to my full video automaticly on a timeline in Video deluxe 2026 Premium or is it not an option in this version   B.  
• Video Pro X

  7 answers, most recent on 6/4/2026

  RE: Annoying popup
  @rickduley Rick, I typed "popup" into the search bar on the Support page and one of the returns was this: https://www.magix.info/us/support?question=371856&category=0&title=how-can-i-remove-ads That might help you.
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @emmrecs Perhaps it's old age and finding I can't keep up w/ technology like I used to, but I got tired of upgrading to new iterations constantly. I love this editing software, especially the audio editing I can do, since I edit musical
• SOUND FORGE

  7 answers, most recent on 3/13/2026

  Sound Forge Audio Studio 17
  Very annoyed at Magix. Yet again, one of their products has failed. There is zero point in contacting "support" as they just ignore tickets. Disfunctional company. Sound Forge Audio Studio 17 keeps causing my PC to restart with "kernel mode heap
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  Further to my previous posts to add insult to injury I have been offered an upgrade to Music Maker Ultimate 2026 for £39.99 less than a week from upgrading to Premium (my query was Premium was offered at £22.99 but I paid £39.99). What is going on?
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @me_again My main concern about switching to someone I rely on for my PC needs is privacy. I have worked w/ this guy for probably 8 years and to be honest, he was hesitant about building me what I told him I wanted and within a price range Once he
• ACID

  One answer, on 2/4/2026

  Magix acid pro
  Hello MAGIX Support Team,   I am contacting you regarding MAGIX ACID Pro 11 Suite, which I purchased from your official website for 150€.   For more than two years, I have been dealing with constant bugs, crashes, and serious stability problems.
• Video Pro X

  3 answers, most recent on 3/27/2026

  Program Settings irritations
  I recently upgraded from Pro X 15 to Pro X 17 on my Windows 11 machine and there are a couple subtle program issues that are irritating. 1 - File Open or Ctrl Q now opens a splash screen instead of going directly to a Windows Explorer dialog. The
• Movie Studio

  One answer, on 1/11/2026

  Is there a bug in VDLX2026 , saving effect?
  I have a 2500X7500 png, I'm doing a small zoom to part of it with just 2 keyframes in SPR . Then I save that effect as .ifx file But when I load it to another png , It's incorrect, the Width is Wrong, from 2200 to 2500 it became 412 to 468... The
• Movie Studio

  20 answers, most recent on 10/9/2025

  RE: Video files not loading
  Hi Jeff, I now have succeeded with the Analysis but I cannot copy it to Mediainfo. When I click on Copy, I just get the choices available on Windows. Kind regards, Vincent O'Brin
• SOUND FORGE

  8 answers, most recent on 3/31/2026

  RE: Wave Hammer - Sound Forge 18
  @Joseph-Carvalho I read a comment here years ago from a user who got a response from the technical support and apparently this behavior is by design. I think this was changed around Sound Forge 15?
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  ericinz , I did this . I tried placing the codes for the upgrade , with two of the programs that are in the video pack and it rejected the upgrade
• Movie Studio

  6 answers, most recent on 8/7/2025

  RE: Magix video basic editing
  Thanks! I thought I was in the Twilight Zone! So, I'll just start over. I have several projects in the works for friends and I have spent the last two weeks wondering where I was! Your analysis makes me feel much better!
• Movie Studio

  10 answers, most recent on 12/13/2025

  RE: 2025 products with Travel Maps
  I tried with Chrome (which I never use), Brave and Firefox. I made sure to clear the cache in Chrome, go to the Magix site, and when I click on Version Comparison, I see two drop down selections for Video Editing. It is when scrolling down the page
• SOUND FORGE

  11 answers, most recent on 1/21/2026

  RE: Licenses for songs used from Sound Forge
  The song was C Maj Happy Piano by Jason Inc. I believe the Copyright claim was also from Jason as well. I am looking for the license info I can add to the Youtube description so as to avoid these copyright claims.
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  I had one successful burn of a 4hr+ DVD video but when I try it again I get Here's that log file. Curiouser and curiouser!
• SOUND FORGE

  11 answers, most recent on 1/21/2026

  Licenses for songs used from Sound Forge
  Hi, I used a song from Sound forge Pro 18 and it got flagged by the author for copyright. How do i get the license info for music I use so this does not happen again.
• Music Maker

  16 answers, most recent on 11/17/2025

  RE: Magix music maker on linux mint
  I really hope this helps others out, to do the same, also i am a windows escapee and i am at total noob at linux in general. Take care have fun everyone.
• Samplitude

  3 answers, most recent on 1/19/2026

  RE: Samplitude keeps crashing with ASIO4All
  So far so good, thanks! And yes, it is the most recent version of ASIO4All on their website. I also noticed that I was still getting a small latency issue while recording MIDI, and that it seemed to be caused by a specific effect plugin on the track
• Movie Studio

  3 answers, most recent on 12/11/2025

  RE: Boris FX (bcc) keep listing
  Reyfox, Thanks for the reply. Deleting the files in the first directory you suggested did eliminate the effects, but not VDL listing them. Going to the control panel and deleting the Boris FX there did result in eliminating the boris fx in VDL...
• Movie Studio

  One answer, on 1/23/2026

  [Closed] Unable to Register - Problem
  I have owned product Sony Movie Studio Platinum Suite 12.0 for several years and swear by it. It has been a great product. Recently my older computer needed to be replaced and this product was installed into this newer computer. (windows 11) I was
• Movie Studio

  8 answers, most recent on 10/10/2025

  Video Deluxe 2026 Premium
  Hi I'm fairly new to this and gradually getting to grips with things, but I'm stuck. I would like to add an effect to a video segment to make it appear like a piece of old film. I have am mp4 of the effect I would like to use, so I guess my question