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Music Maker
10 answers, most recent on 3/22/2026
RE: I need to get a refund processed but Magix support keeps bouncing it
@peter1968 That was the case in the past when they still had good customer support. They had an insolvency in 2023, that's why they now have a new parent company. They are currently trimming everything that doesn't generate enough revenue
Music Maker
16 answers, most recent on 4/5/2026
RE: Unlimited loops
@Hanna-Auchynikava Then it's already activated. So far, so good. What happens if you try to load a Loops Unlimited pack, for example the Beat Invasion from your screenshot? Do you get an error message?
Music Maker
No answers, created on 3/17/2026
purchasing 15 songs at once
Good Day. I have placed 15 songs on our wish list. Is there a way to purchase all of these at the same time or do we have to do this one at a time? Thank you. Mike
SOUND FORGE
5 answers, most recent on 10/7/2025
RE: [Solved] Missing DLL for Sound Forge Pro installer
Thank you. Already had done the stock system checks. Turned to Magix support, and as I was describing the issue, it suggested this site
Movie Studio
47 answers, most recent on 8/24/2025
[Solved] "Takes" functionality
Hi, I am a new user of VDL26 and I am trying to get through the learning curb, coming from pinnacle26. My two questions: I extracted 10 pieces of video from different much longer tapes using “save objects as takes”, so far so good, I found them all
Movie Studio
16 answers, most recent on 2/25/2026
RE: Can't get Red Text
"Personally I only use yellow text against a blue background, adding a fine black border 1 -2 px wide. For a light background as seen in your image, I would use a fine black border to separate it from the background" You got a good *red* in your
ACID
13 answers, most recent on 2/20/2026
RE: Acid Music Studio 11 Fails to run.
Im on W10. Tried compatibility mode for W7 and W8. No good. Tried holding the keys down while starting acid and it just carries on till failure. No options or extra boxes appear. Does it store configurations/settings in a hidden file somewhere that
Audio Cleaning Lab
7 answers, most recent on 5/5/2026
RE: Dolby Noise Reduction system
It seems to be working well in combination with the Cleaning function. Sounds good for a 50 year old tape.
Photostory
20 answers, most recent on 2/28/2026
RE: Photostory 2026, "RC String 8875 not found"
@David-Robinson5527 HI . . . . only appears when in the Classic view . . . . Good catch, and confirmed, this is a bug. Classic view is one I do not normally go into. I will send in a bug report. John EB
Music Maker
4 answers, most recent on 12/23/2025
RE: System requirements for 2026
@Michael-Hopcroft The computer is well above what is needed, but it's highly recommend to use an ASIO-capable external USB audio interface for everything regarding audio production on a computer. Good to know. I'm using onboard sound, which is OK
Video Pro X
10 answers, most recent on 8/10/2025
RE: [Solved] Programme freezes
If anyone ever reads this, I thought you may like to know the conclusion for me. As I previously said "in desperation I have "reset" the computer and given it away, yes, I really did, I got so frustrated with it/your software." (But as in most
Movie Studio
15 answers, most recent on 11/12/2025
RE: MPEG-4-Codec
Following your guide I did the registry on my old PC (Win10), but still no good. I installed it on my other Computer (Win11) and it works. All's well thanks to everybody who had assisted me. 😀
Web Designer
34 answers, most recent on 8/1/2025
RE: Publishing to OVH Cloud
@Timothy-Fisher Hi Thanks for the feedback, the site is looking good 👍 John EB
Photostory
15 answers, most recent on 1/28/2026
RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
Thanks so much, John, for your excellent help, again! Yes, I meant to type blu-ray, it might have auto “corrected” me, I do know the difference.I’m wondering if burning to the previous DVD-R with the higher speed was causing the problem or maybe it
Movie Studio
4 answers, most recent on 11/7/2025
RE: issue when entering the licence number for a free demo
Thks Johin for the tip. Doing this I came back to the registration form and the good box to enter the activation code! You're great 😉 maybe I'll come back to you depending on my different tests! Regards
Off topic
161 answers, most recent one hour ago
RE: Magix support has not responded to support tickets for months
@SP. @Tom_Sp Hi Thank you for the heads up, good to hear your issue has now been resolved. Hopefully Tom and his team can help out others users in this thread and sort out the endless loop of support responses. Stephen Forum Moderator
Samplitude
20 answers, most recent on 10/27/2025
BorisFX managing Samplitude family of products now.....
I got the email about my Samplitude products now being managed by BorisFX... I opened an account and saw that my licenses were not there, so I opened a support ticket asking about the product transfers, access, and license code parking..... I had a
ACID
267 answers, most recent on 4/2/2026
RE: Feedback on ACID Bugs
I've heard Acid Pro is now incorporated in sound forge or bundled with it? Also heard something about magix music maker having added some Acid pro features!???? Does anyone know anything anymore! Is it dead for good! No one cares!!???
Movie Studio
4 answers, most recent on 3/16/2026
RE: Updating / Upgrading present and future concerns
@me_again , you need to have the latest and greatest ? ... having said that, if MS or NVIDIA updates F***d MEP/VDL older versions, for the $50, how long Magix need to address them? If it works, no need to update anything... until a very good deal
Off topic
8 answers, most recent on 3/20/2026
RE: Scam Emails
@jamesglynn Hi Your comment has been hidden as it does not relate to this thread which is about scam emails. This is considered as hijacking of a topic and is not good forum etiquette. Please create a new topic in the Audio, Audio Cleaning lab
Movie Studio
6 answers, most recent on 2/7/2026
RE: [Solved] Background app from Magix
@me_again Hi Andy, A long time ago, MEP used the Firebird SQL Server (FABS) to connect to the database created using PhotoManager and MP3 Deluxe, I believe. If you added files to the database and categorized anything, they would show up in MEP under
Other products
One answer, on 5/15/2026
Unlimited Loops on Magix music 2025
Why is it that nearly every time i go on to magix music my unlimited do not come on, i have done every thing to try and get it back on but it still do not come on. i pay good money every month really for nothing. i also cannot finish the music i
Movie Studio
70 answers, most recent on 9/19/2025
RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
@Tusk @CubeAce Put in a good graphics card now eg 4070-type and if your current computer doesn't perform as you like, you can use the new card in a new computer.
Music Maker
One answer, on 2/1/2026
How to make this sound disappear?
I have MMM 2026 Premium and this "whooshing-wave" sound keeps coming back to haunt me from time to time. Does anyone know what is the deal here and how to remove it for good?
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