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  • Music Maker
    7 answers, most recent on 2/22/2026
    RE: LOST SOUND POOLS AND LOOPS
    SP. I went back to one of my Magix Music Maker email activations and re-installed 2021 Music Maker. It installed successfully. I tried to log in to the the store and I was prompted to input my p3 code. I copied and pasted into the bar and got this
  • SOUND FORGE
    One answer, on 9/2/2025
    Problem with Activation – Sound Forge Pro 10.0
    Hello, I need help with re-activating Sound Forge Pro 10.0 after changing my computer. Product: Sound Forge Pro 10.0 Serial Number: 164-N3NH-****-**** Registration Date: 10/06/2017 When I try to generate an activation code starting from last month,
  • Video Pro X
    9 answers, most recent on 6/26/2025
    RE: Difficulty Downloading Content Pack- Video Pro X17
    Hi CubeAce- Thanks for your reply. Yes. I clicked on Help / Activate Content Pack(s). A dialog box popped up asking for the Coupon Code which I copied/pasted from my confirmation letter. After clicking on "continue", the dialog box disappeared.
  • Movie Studio
    2 answers, most recent on 8/7/2025
    RE: [Solved] WRONG VERSION
    @memos Hi, In the email that you received with the activation code, there are probably other things to download. Check that email to the bottom. As far as I know, there is no version of Video Deluxe called "Ultimate". Ultimate means that you get
  • Movie Studio
    2 answers, most recent on 10/20/2025
    Hi I bought the program in 2012 now this does not allow saving as mp4
    HiI bought the program in 2012 now this does not allow saving as mp4 format asking for activation code (I can't find it anywhere) the program serial number is P2-Removed by ModeratorRegards. Timo Nieminen
  • SOUND FORGE
    9 answers, most recent on 10/16/2025
    RE: Problem activating Sound Forge 9 using new method
    This is just a note that I've now been able to successfully activate and run Sound Forge 9 on my new PC. I did as SP suggested on 17th September in this thread and raised a support request to merge my old account (which had Sound Forge 9 registered
  • Video Pro X
    16 answers, most recent on 12/6/2025
    RE: HEVC-Codec
    @AdelPetros-Samu Please be aware these are public user to user forums and not any contact for Magix Support, so confidential data, like your order numbers, should never be posted here. Hence, they have been removed from your post. Did you click on
  • ACID
    2 answers, most recent on 8/31/2025
    Magix Independence Pro Suite Activation Error Code: -1
    I purchased the ACID 11 Pro Suite Upgrade and got the invoice showing this includes the Independence Pro Premium Library and Independence Pro Standard. Upon starting up that specific software I am prompted to activate Independence (registering it
  • Video Pro X
    9 answers, most recent on 6/26/2025
    RE: Difficulty Downloading Content Pack- Video Pro X17
    Continuing on... When I click on plug-ins (with a media source active in the arranger), I get this... So apparently there are no new plug-ins added. When I go searching in the Store for my Content Packs, I get this... Everything in the store has a
  • SOUND FORGE
    31 answers, most recent on 4/17/2026
    RE: Sound Forge alternatives
    would this be possible to share the installer for SF15? Hi @Olec, If you do not have a SF-15 activation serial code (and the paired email address), you would not be able to use it. If you do have the code, you can download the installer from the
  • Video Pro X
    8 answers, most recent on 8/28/2025
    RE: AI offline ?
    Thank you for your reply. So, I wanted to try the trial version of Vegas, but it doesn't seems to work. When I enter the activation code received by email, it tells me it can't find a valid license and quits the installer. 😕 Any idea ?
  • Photostory
    3 answers, most recent on 6/8/2026
    RE: can't find activation code
    @william-jones6679 Welcome to the Magix user to user forums. There are no Magix staff present here so no-one can email you any activation code, sorry! However, you say you purchased PS 2026 on disk. From where did you purchase it? Magix software
  • ACID
    2 answers, most recent on 2/26/2026
    RE: acid pro 8.0 activate serial number
    Bonjour j'ai acheté music studio 7 je les réinstaller après avoir refait mon ordi le souci je veux l'activer en ligne pour recevoir le code de validation mais apparemment sony n'excite plus donc je me retrouve avec un logiciel sans pouvoir en
  • SOUND FORGE
    8 answers, most recent on 1/20/2026
    RE: Sound Forge 365 activating and registering
    Hi, I have purchased the Vegas program and now cannot even open the program. First, a window pops up asking me to "Activate and Register immediately online". Once I click on that, another window pops up with the message: "This serial number has
  • SOUND FORGE
    One answer, on 7/1/2025
    RE: Sound Forge Audio Studio 17 won't reinstall on my Windows 11 computer
    @Harold-Ash Hi A voucher code is one time use only. When you redeemed the code the first time, you will have received your serial number for product activation. The download and serial number will be available in your account, at magix.com, under My
  • SOUND FORGE
    7 answers, most recent on 11/12/2025
    RE: Sound Forge 17
    @Ross-Abas Hi, Did you check your spam box? An Email with the activation code is usually sent out within a minute. The normal route to contact Magix is to click on that big button at the top of the forum that says SUPPORT, select the product and
  • Other products
    One answer, on 4/16/2026
    [Closed] Vegas Pro 23 Rendering Error Code -17 (Steam Version)
    Hello, I am using VEGAS Pro 23 purchased through Steam, and I am experiencing a rendering issue. Whenever I try to render a video, I receive the following error message:“An error occurred while creating the media file. Error code: -17”Sometimes it
  • Movie Studio
    2 answers, most recent on 6/26/2025
    APPLICATION
    Hello, I am Eshtem Graci, I bought your program MAGIX Movie Edit Pro Plus Your order number is: Removed by Moderator.And P3-Removed by Moderator. I can't work in the program because it asks for an activation code. how to do it. Thank you
  • Rescue Your Videotapes!
    One answer, on 11/23/2025
    RE: Program for Windows 7 64 bit
    @henrik-j Hi and welcome to the user to user forums, so not anywhere you can order a program from. There are no staff available for such purposes on these forums. Even if they were, it is not likely Magix would sell out of date and therefore
  • SOUND FORGE
    3 answers, most recent on 7/2/2025
    RE: How to transfer to a new lap top
    With the SCS (Sony) versions there was an undetermined number of activations you could have on one license. With the Magix versions, you can activate Sound Forge on only two (2) PCs simultaneously. Anything beyond two, one would need to be
  • Movie Studio
    16 answers, most recent on 8/20/2025
    Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium
    Having installed Video Deluxe 2026 Premium, I click on 'Help' > 'Activate Content Packs...' to install proDAD VitaScene V5 PRO and then insert my coupon code. I then get a message that my coupon code has already been redeemed. If this is true,
  • Movie Studio
    15 answers, most recent on 11/12/2025
    RE: MPEG-4-Codec
    As requested I’ve added my PC details in my Profile and under Signature. I purchased the software, registered it and then installed on my PC using the program download from Magix. I started the program and Imported two MP4 Home-made Videos that I
  • Other products
    3 answers, most recent on 11/20/2025
    RE: Can't load Independence samples
    @SP. I should have made that clear sorry. I did run the installer. Looking through previous forum posts, it seems I have a similar issue to :https://www.magix.info/us/forum/independence-won-t-load-free-content--1251370/After running the installer, I
  • SOUND FORGE
    15 answers, most recent on 5/8/2026
    [Solved] Unable to Activate SF18 Pro after a reformat of my computer
    The Activations appears with an Error Code: -24 stating that the Serial Number has already been registered to another email address. I am using the initial email address as contained on my order from Magix along with the Serial Number contained in
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