Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

On April 15, 2026, maintenance work is being carried out to migrate the database behind the mentioned services. As a result, there will be limitations in service availability. Edit: Maintenance work finished

Movie Edit Now

8 answers, most recent on 2/11/2026

RE: magix movie edit pro mx

Hi John, the only way i could get it to work was to carry out a ‘no loss’ mp4 file conversion and am quite happy with the results

Music Maker

20 answers, most recent on 4/5/2026

RE: Music Maker 2026 Frozen at SetViews during startup

@emmrecs Hi Jeff, Even though my M-Audio has MIDI in/out, I don't use that. My keyboard is connected to the computer by USB and works fine with Music Maker so long as the M-Audio is disconnected. I think I'll try out my wife's fifine audio interface

Video Pro X

7 answers, most recent on 6/4/2026

RE: Annoying popup

This is the popup I have stripped out the installation so that only VPX16 is installed. No Creator or anything else.

SOUND FORGE

7 answers, most recent on 4/9/2026

Ozone elements says serial # wrong

I've just bought SF18. I'm trying to get Ozone Elements out of trial mode. When I enter the serial for SF18, Help->About it says invalid serial.What to do?

SOUND FORGE

One answer, on 1/15/2026

HELP! i got charged for audio studio 17 upgrade but never got license

I have reached out twice now in the last few days through support and havent got any resolution. please help!

SOUND FORGE

One answer, on 2/26/2026

RE: Sound Forge 17 will not launch

@G.K.G. I have the same advice as in your other topic about Acid not starting. Copy and paste the crash report from the Windows Reliability Monitor here and maybe we can find out a cause of the crash.

ACID

5 answers, most recent on 4/3/2026

RE: ACID Pro will not launch

@G.K.G. In case Acid crashes during the start-up, Windows creates a crash report in the Windows Reliability Monitor. If you copy and paste the report here, we might be able to find out, what the problem is.

Photostory

9 answers, most recent on 2/3/2026

RE: Magix Travel Maps - OpenStreetMap issue

Thanks for the comments. It's good to know it's not just me. As suggested, I'll put in a request to technical support to see if they can sort the issue out.

Movie Studio

14 answers, most recent on 9/8/2025

RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)

@ItsMichael Hi. Out of interest, which nvidia card are you using? Ray.

SOUND FORGE

31 answers, most recent on 4/17/2026

RE: Sound Forge alternatives

@WhyB Sound Forge went from Magix to BorisFX at the beginning of April. Maybe check out the demo version of Sound Forge 2026. I assume that BorisFX will start to bugfix a lot of the old annoying bugs introduced over the last couple of versions.

Off topic

162 answers, most recent 7 hours ago

RE: Magix support has not responded to support tickets for months

@PATIENT-X @SP. should I expect to receive a DM from Tom then at some point about my issue since he can see my reply & it shouldn't be public? Sorry I've not used a forum before so trying to figure out how this works lol

Movie Studio

2 answers, most recent on 3/24/2026

AI Speech to Text Not Working - Program Crashes

I am using Magix Video Deluxe 2026 and - though I have used it successfully before - I can no longer get AI Speech to Text to work. It doesn't recognize that I am logged in. I have clicked "Login" and completed the process. I have logged out of the

Photostory

13 answers, most recent on 4/18/2026

RE: zoom in templates

I just checked and I also have that version, it’s all up to date. I have the full paid 2026 Photstory. I have all the other moving templates, just not the basic zoom in ones. All the the out ones are there though.

SOUND FORGE

6 answers, most recent on 7/10/2025

RE: [Solved] Music and vocals using Sound Forge Audio Studio?

@Georgios_M I personally think that X8 is a very good music software. Because it has an object oriented workflow, it might be very intuitive to use for beginners. You can cut audio on tracks into individual snippets called audio objects. Each audio

Movie Studio

9 answers, most recent on 10/24/2025

RE: Movie Sudio 2025 developed a strange behaviour

@CubeAce Thanks for the QTM confirmation. I'd not spotted it before this problem arose and yes, it does open even without opening a project. Well, well, well. You learn something new every day, not always something interesting but ... 🙂 Just out of

Off topic

162 answers, most recent 7 hours ago

RE: Magix support has not responded to support tickets for months

I have been getting a 'Read Error' Message when clicking on sound loops in MM2025. I tried to send in a ticket about this but always getting a 504 time out. Anybody home over there at magix? I reinstalled the program twice and it still gives me that

Movie Studio

14 answers, most recent on 11/15/2025

RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem

I am still loading up the information, but i believe you have solved this Holmes. If there is anymore problems, I will reach out and I really appreciate your patience with me,

ACID

267 answers, most recent on 4/2/2026

RE: Feedback on ACID Bugs

I would love to buy it from them and make a very professional program out of it.

Movie Studio

3 answers, most recent on 5/10/2026

RE: Object Color

@hdrechsel18 Hi Harry, Right-click on the object, Object color (near the bottom), select a standard colour from the fly-out list. The Object Properties allows more colours, that is all. You can also set track colours using the dropdown in the track

ACID

7 answers, most recent on 4/1/2026

remotely support me sort out acid 11 issues

Since upgrading from7 to 11 I've have had nothing but issues. From acid has stopped working messages, (50% of the time) to strange audio corruptions like digital distortions. Ive taken all VST out of projects as some forums suggest but still no

Audio Cleaning Lab

2 answers, most recent on 8/16/2025

RE: Error message when attempting to play back a music file

@srcb2 It could be that the software runs out of RAM. On Windows a 32 bit application can only use about 1.4 GB of RAM before it runs out. But I wouldn't be surprised if this is a generic error message and this is not really the cause of your

Off topic

40 answers, most recent on 1/26/2026

RE: [Closed] Does Magix have customer support?

@James1812 @Tom_Sp Hi I am sure this will be corrected, obviously there has been some teething issues with PayPal, and Magix are now working hard to sort out any errors. Stephen Forum Moderator

Music Maker

16 answers, most recent on 11/17/2025

RE: Magix music maker on linux mint

I really hope this helps others out, to do the same, also i am a windows escapee and i am at total noob at linux in general. Take care have fun everyone.