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@Levar-Higgs Acid is no longer developed at Magix. Boris FX took over. You can find the forum here and post your suggestions there: https://forum.borisfx.com/c/acid-pro/ Be aware, they currently don't have enough staff members to develop a new

Movie Studio

One answer, on 4/9/2026

RE: [Closed] Register my produkt to be able to activate

@Bossebo Hello Bossebo, BorisFX has taken over all Vegas products. I suggest you make a post here for assistance: https://www.magix.info/us/proxy/8a40d5e2450b605a174d/?link=https%3A//forum.borisfx.com/c/vegas-pro/vegas-older-software/65

Off topic

13 answers, most recent on 2/27/2026

RE: Payment not received email

@riley-colwell Some weeks ago there was a problem on the US store of Magix where PayPal kept the money and didn't transfer it over to Magix. This meant customers didn't get the programs they paid for. Maybe this is the same problem you

SOUND FORGE

8 answers, most recent on 3/31/2026

RE: Wave Hammer - Sound Forge 18

@rraud What will they f__ up next? If there is a next.. Since today Sound Forge is listed as a new app in the Boris FX Hub (as is Vegas). If they took the software over from Magix we might finally get some updates in the near future.

SOUND FORGE

15 answers, most recent on 5/8/2026

RE: Unable to Activate SF18 Pro after a reformat of my computer

@px41 I had the same problem. Magix closed my tickets automatically over a period of three months until I got lucky and @Tom_SP (which sometimes writes here in the forum) saw my complaint and responded and forwarded my ticket to a human support

Music Maker

10 answers, most recent on 10/19/2025

[Solved] File suddenly will not open!

I had almost completed a song I've been working on using my Music Maker 2020 Plus Edition program, and after simply restarting my computer one day now I suddenly cannot open that file! I constantly get an error message saying "File C:// ... etc.

Music Maker

16 answers, most recent on 1/12/2026

RE: Midi keyboard not playing live

@Alex-Kirkwood The lower the buffer the more likely you'll hear clicks and pops due to lost samples. You can get an ASIO capable external USB audio interface which takes over the audio processing from the CPU. This is recommended for music

Movie Studio

26 answers, most recent on 8/24/2025

RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems

I'm about to re-install Windows 11 Pro on a new NVME. It's been several years, and Windows, for some reason, seems to get "funky" over time. 24H2 will not install, but there are some issues with solid states drive controllers with that build and

Movie Studio

6 answers, most recent on 2/7/2026

[Solved] Background app from Magix

Greetings, I'm confused again. A few weeks agok this topic (https://www.magix.info/us/forum/why-does-fabs-exe-need-to-run--992593/#ca2002524) was resurrected. I would have posted this query there but as I can't I won't will I? 😇 In it, after

Off topic

160 answers, most recent 6 hours ago

RE: Magix support has not responded to support tickets for months

I purchased Sound Forge Pro 18 at Walmart Online. The voucher code does not work on Magix website. I've emailed twice with no response other than the ticket was generated. The website says 2-4 days for a response, but it's been over 10 days. I want

SOUND FORGE

9 answers, most recent on 6/4/2026

RE: Is this the end of Sound Forge?

I upgraded to 13, 14, 16 and then stopped. The same bugs. No fixes.. wasted money upgrading.I now use Sound Forge 11 and Acoustica by Acon Digital. Acoustica is super fast at loading and SF11 is more stable than any of the versions Magix released.I

SOUND FORGE

16 answers, most recent on 3/18/2026

RE: Registration issues with Sound Forge 11

@randy-flemming, @martin-Dewsnap Hi There have been issues with logging in to the forum and software logins, over the weekend. At the time of posting this comment, the forum login appears to be fixed, however software logins, eg Magix Hub and Store

Music Maker

20 answers, most recent on 4/5/2026

RE: Music Maker 2026 Frozen at SetViews during startup

@browj2 Hi John The version number for MMM 2026 is 34.0.0.6 I, too, cannot replicate the issues you are having, including spreading different panes over 2 monitors, restarting they come back into their last used positions. I am on the 591.86

Movie Studio

One answer, on 9/4/2025

RE: [Solved] Does exporting video as "Streamable" reduce it's quality in any way??

@Apollo89x Hi . . . . Does exporting video as "Streamable" reduce it's quality in any way? . . . . would ticking the "Streamable" box change anything No and yes, respectively. Making a file streamable means important pieces of information are put

Off topic

160 answers, most recent 6 hours ago

RE: Magix support has not responded to support tickets for months

Over 24 hours since my last email to the BOTs and no response. Having read the threads on this post I am not surprised. And I had such high hopes. I don't hold out any hope I am afraid. I have several responses from the BOT's saying "reply to this

Samplitude

8 answers, most recent on 12/5/2025

RE: Need Help Tuning Focusrite Scarlett for Music Studio 2017

Had to do a temporary setup for my recording, using the Focusrite Scarlett 2i2 with a small submixer type affair. When I try to record a second voice-over track, it is recording the previously recorded track AND the new one. What's wrong with my

Off topic

160 answers, most recent 6 hours ago

RE: Magix support has not responded to support tickets for months

@Steve-Jones3743 As a customer what's stopping you from contacting @Tom_Sp user Sp contacted Tom and his issue was resolved? As stated we are only volunteers, we have no authority over Magix. All of the answers are in this thread. Stephen Forum

MAGIX

34 answers, most recent on 3/31/2026

RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.

@emmrecs I think it's the right move. Especially that they took over the old team. The alternative would have been becoming a zombie application like Acid or Sound Forge.

SOUND FORGE

3 answers, most recent on 8/7/2025

RE: Sonic foundry WAS cool?

Thanks for posting the the above link @SP. I just saw the comment in a seemingly unrelated topic (Blu-Ray) over on the VCS forum a few minutes ago and made note of it.

Movie Studio

7 answers, most recent on 1/14/2026

RE: [Closed] why does FABS.exe need to run

@rolf-oosting Hi Please do not resurrect old topics, this one is over 12 years old. Magix, is the company, not a product name and is not BorisFX. BorisFX only purchased Samplitude, Sequoia, and Music Studio from Magix, and some of their plugin

SOUND FORGE

18 answers, most recent on 11/9/2025

RE: Support Is Non-Existant

Sound Forge and Acid support is being transitioned over to the Vegas support team. If you submitted support tickets, it should eventually be handled by that team. I will forward this thread to that team, so hopefully you will get a response soon.

Samplitude

20 answers, most recent on 10/27/2025

RE: BorisFX managing Samplitude family of products now.....

Thank you all for your info I too am shocked at this situation as I too have purchased and collected many vita instruments and plugins over the years. Boris say Id have to use my x8 or earlier to access any instruments purchased via music maker. So

Off topic

160 answers, most recent 6 hours ago

RE: Magix support has not responded to support tickets for months

@Steve-Jones3743 Hi . . . . As of 2025, OVHcloud has taken over as the hosting provider for Magix and Xara Online Services . . . . This is completely off topic and relates to the Web Hosting services that Magix and Xara provided for users of

Movie Studio

9 answers, most recent on 8/10/2025

RE: Is MS 2026 really any better?

@Pete-Lowland the learning curve I found was not big at all. Plenty of help here in this forum too. The only downside for me compared to say Pinnacle, was the track order. Pinnacle, Vegas Pro, Premiere, Resolve, etc., edit the same way, overlays