• Movie Studio

  22 answers, most recent on 8/13/2025

  RE: Support and TICKETS
  @emmrecs Hi Jeff, I think Jürgen meant NVIDIA GeForce GTX 1660 Super, not NVidia GTX 1600 Super? I don't think it was ever released. You're right about the language. Did you let him know via private message? Best wishes, Rob
• SOUND FORGE

  5 answers, most recent on 6/26/2025

  RE: Hammer Plugin
  @rraud I think this can be bought in the Music Maker in-app-store.
• ACID

  8 answers, most recent on 2/27/2026

  RE: Acid Music Studio 11, Auto update failure.
  @stuart-cassie Used the Microsoft installer to remove Visual Studio. What does this mean? You go into Windows Apps and simply select to uninstall the Redistributables (I think it's version 2013). I'm not sure what you're doing here.
• SOUND FORGE

  8 answers, most recent on 2/4/2026

  RE: Sound forge pro 18_plugin chain issue
  Yes, this makes the plugin chainer unusable for me.I'm using Sound Forge since the early Sonic Foundry days, but i thinking of leaving back SF.There are so many things that used to work perfectly well that no longer work today...
• Off topic

  162 answers, most recent 8 hours ago

  RE: Magix support has not responded to support tickets for months
  @SP.  It's the same problem that you can't tag him. I think that may no longer be the case. In the post from @David-Stromski which @johnebaker has hidden the tag for Tom is visible and "active". JeffForum Moderator
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  @Apollo89x Since, a), no-one else has ever (to my knowledge) reported this problem before, and b) you have now uninstalled and reinstalled your software but the problem has now returned (having originally disappeared following the reinstallation), I
• SOUND FORGE

  13 answers, most recent on 12/23/2025

  [Solved] Sound Forge Pro 18 - can't change bit depth to 32
  I am using the latest Sound Forge 18 Pro on (18.0.0 build 21) Windows 11Whenever I take a wav file and try to set the bit depth to 32 (or 32 float) with the Pow-R dialog, the file gets messed up (all audio jumps to 100% volume).  If I look in the
• Samplitude

  20 answers, most recent on 10/27/2025

  RE: BorisFX managing Samplitude family of products now.....
  @GRB Like I wrote, some instruments are missing, not all. I think there were 47 in X8 and there are 37 in version 2025.
• SOUND FORGE

  6 answers, most recent on 7/10/2025

  RE: [Solved] Music and vocals using Sound Forge Audio Studio?
  @Georgios_M I personally think that X8 is a very good music software. Because it has an object oriented workflow, it might be very intuitive to use for beginners. You can cut audio on tracks into individual snippets called audio objects. Each audio
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @AAProds Ooh, glad it worked for someone else. What process did my Hal use? BOREDOM. Mrs AndyW and I are partying later and she's doing whatever girlies do (at her age?) so I'm amusing myself by trying every file extension I could think of on that
• Other products

  One answer, on 4/21/2026

  RE: Do yoy have an upgrade to Magix MP3 Marker Deluxe 19? I have ver. 14
  @elitarev I think the last update of MP3 Deluxe 19 was released around 2016(!). To my knowledge this software may not work stable on Windows 10/11 versions released after 2016. So even if you would be able to upgrade from 14 to 19, version 19 would
• Movie Studio

  44 answers, most recent on 9/12/2025

  RE: some objects cannot be moved on the timeline. Others can...
  Thinking about it, the default should be to display the audio object on it's own track and if you don't want it, then you can tick the box.
• SOUND FORGE

  6 answers, most recent on 12/9/2025

  RE: reg custom fade scripts from old version not recognized by new reg
  Do you have SF Audio Studio 12 or SF Pro 12. AS-12 was a one-time build so preset compatibility with other versions be an issue. I think VST presets would be compatible though.
• ACID

  12 answers, most recent on 6/29/2025

  RE: [Closed] Could ACID PRO Rise AGAIN !!! ..NEW MANAGEMENT !!
  I think it's bad business policy to neglect Acid Pro, many people like it... for example, 20 years ago
• Off topic

  162 answers, most recent 8 hours ago

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 @PATIENT-X advised that Having an attitude to the Moderators gets you nowhere. I can only reiterate that, and remind you that, according to the Community rules (to be found in the footer of any forum page), especially #1 and #7,
• Video Pro X

  10 answers, most recent on 10/23/2025

  RE: App failure to load
  @Michael-Banks1180 Hi . . . . I think it happened after a GCC update . . . . Are you running Windows 11 using, for example, Wine on Ubuntu? John EBForum Moderator
• Music Maker

  One answer, on 7/19/2025

  RE: Activation code
  @JEROME-GISSENDANNER I think you should receive an e-mail with your serial number to your e-mail address instantly. Have you checked your spam folder?
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  @NappeR We just got the information from a moderator in another topic that Magix has thousands of open tickets they still need to answer. I don't think you'll get an answer from support in the near future. In the worst case scenario, you need to
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  I think you may be right about ASIO support in Audacity; I've been messing around with so many different possible solutions that my brain is prone to short circuiting. As for the low latency driver, I don't think I've seen references to that on my
• Off topic

  162 answers, most recent 8 hours ago

  RE: Magix support has not responded to support tickets for months
  Stephen, I wholly recognise that moderators cannot resolve the problem. That is why I took it to the Host. If you stop and think about it though, Tom isn't exactly supporting you either. Quite frankly you deserve better! You have admitted there that
• Photostory

  3 answers, most recent on 3/19/2026

  RE: using my own music on photostory deluxe 2025
  @louis-s Hi, Strange question with little to no context. Of course you can use your own music when creating a video. Why would you think otherwise? Is it because you don't know how to use your music, presumably an audio file, in the program? John CB
• SOUND FORGE

  8 answers, most recent on 2/4/2026

  RE: Sound forge pro 18_plugin chain issue
  @J-S- I think there was a comment by a user a year or two ago, that this behavior (resetting the preset settings after closing the plugin window) was the behavior the developers intended. So basically, they changed it because they wanted it that
• SOUND FORGE

  5 answers, most recent on 1/5/2026

  RE: 신제품 구매후 등록방법
  @woo-keong-cun Sound Forge 어떤 버전을 구매하셨나요? CD 케이스 안에 시리얼 번호가 적힌 종이가 있을 거예요.     Which version of Sound Forge did you purchase? I think there should be a piece of paper with the serial number inside the CD box.
• Movie Studio

  5 answers, most recent on 6/5/2026

  RE: video deluxe - video export are setting stored anywhere ?
  while waiting i updated my graphics driver and i am now working i think this happened before if you do not touch settings all works...change settings and somewhere we get a missmatch i updated drivers and did what i was doing before and the damn