Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

SOUND FORGE
8 answers, most recent on 4/8/2026
RE: Magix Sold Sound Forge!

@Endre-Nagy I believe they only add one license manually, otherwise it would take them too long to add everything for thousands of users. The license is only there so that you can buy a price reduced upgrade to the newest Boris FX version. Without a

Movie Studio
12 answers, most recent on 4/9/2026
RE: How to stop Magix trying to force me to install Travel Maps everytime?

Travel Maps. I know people who use it, and those that don't. Me? I installed it to see what it could do, and since I do travel videos (like my South African editing friend), he too uses it. Takes up only 187MB on the disk. It seems that @CubeAce has

Photostory
20 answers, most recent on 2/28/2026
RE: Photostory 2026, "RC String 8875 not found"

@David-Robinson5527 Hi I, too, had a repeat email asking for more information that I had already given along with an image of the issue. To ask for a refund, email infoservice@magix.net. I would also suggest you include a link to this topic. The

Photostory
2 answers, most recent on 2/8/2026
RE: Photostory deluxe 2025

In most cases it is due to the PC having to little RAM and or too slow a processor. Can you give some details of your PC/MAC. A good tool to use is Speccy which when you run it will show much about your PC. Please note the minimum PC resources

SOUND FORGE
8 answers, most recent on 7/1/2025
RE: Error while writing noise sample file! - Audio Cleaning Lab 4

hello all, in my cleaning lab 4, when i go to save my project to MPEG 2 or MPEG 4 i get this ....error while writing noise sample file. any ideas as to why? i got no help from magix service only that my titles were too long!! thanks for any help...

Movie Studio
11 answers, most recent on 1/20/2026
RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC

@AAProds Hi Al, I, too, had to de/reactivate when I updated VPX, but not VDL, as I had never put VDL on my laptop. I guess that I now have 2 activations of VDL for the same computer. The update didn't help with my current project. The photos, videos

Movie Studio
16 answers, most recent on 8/20/2025
RE: Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium

@Bernardo-Sala Hi I too have only a single Transition effect as you described. I will ask another user if they also have only the one transition Hola Yo también tengo un solo efecto de transición, como describiste. Le preguntaré a otro usuario si

Movie Studio
4 answers, most recent on 10/29/2025
RE: Magix HUB

@GTF69 In addition to what @Reyfox has written (I, too, would like to know which folder has to be deleted) in order to access the Magix HUB the user must log into it from within the app, in your case MS 2026 Ultimate. The login details are the same

Movie Studio
2 answers, most recent on 6/9/2025
Can't find where Magix places my "Text" files

I have a folder where I keep most of my objects, IE, mp4, wav, mp3, files, for my project, I would like to put all my text files there too, but I don't know where Magix stores the text files.

Other products
2 answers, most recent on 7/8/2025
Video out of sync (Video easy Video Saver (2022))

Bought ´Video easy Video Saver (2022)´ program with cables so I could save ercordings from older vhs tapes. Managed to install and registered it. Problem is that longer videos I capture from tape are out of sync... audio comes 1-2 second too early

Off topic
158 answers, most recent on 5/23/2026
RE: Magix support has not responded to support tickets for months

MAGIX appears to have absolutely no support. No replies other than a bot answer that is no help at all.Their web site is a mess too. Trying to find the page to upgrade to the next version, beyond what I own, was an Easter egg hunt. They don’t even

Movie Studio
24 answers, most recent on 9/20/2025
RE: Inserting a clip on the timeline

@johnebaker Yep it's not clear, I had to edit my first comment after reading his post a second time as he mentions 'Insert' in that too, & even then I had to make a second comment 'You're asking about this I believe?' with the VP video just to

SOUND FORGE
3 answers, most recent on 7/16/2025
RE: Used Pro12 for years. Now get license error message and can't save

I, too, use SoundForge Pro 12 as an audio book narrator. This morning I found the same error message as did Terry -- "There is no license to use this software," and couldn't save the file I was working on. I will try your suggested workaround and

Samplitude
20 answers, most recent on 10/27/2025
RE: BorisFX managing Samplitude family of products now.....

Thank you all for your info I too am shocked at this situation as I too have purchased and collected many vita instruments and plugins over the years. Boris say Id have to use my x8 or earlier to access any instruments purchased via music maker. So

Movie Studio
8 answers, most recent on 7/15/2025
RE: Movie Studio --> TO --> Video Delux

Thanks Too bad the website that offers to sell me the thing won't accept my credit card. Again Same thing happened a couple of years ago. I didn't know that I was that bad of a customer. If anybody knows any useful contact info of anyone in the

Movie Studio
11 answers, most recent on 1/20/2026
VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC

A heads-up: after installation of the 316 patch (fixing the NVidia driver issue), VDL told me that I was trying to install the program on too many computers and that I had to deactivate one of them. I went to my account and only two computers were