• Photostory

  One answer, on 5/9/2026

  RE: Program hang
  @James-Warters Hi In order to help you with this issue we need more information: Do you log in to the laptop with a local user account, or a Microsoft account? If a Microsoft account and you are using OneDrive, this may be the cause of the issue.
• Photostory

  16 answers, most recent on 10/15/2025

  RE: I've been using photostory for some time but now have hit bugs.
  @Carl-Brik Thank you for that information; please add it all as your signature! Your computer is a very similar specification to mine (see my Signature below) and I don't experience this kind of slowdown. What specific effects are you using and does
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @nicolesharp100 60 FPS means the filesize is 3 times larger than it needs to be by tripling each frame Not so, these lossy codecs use a comparison system between each frame and only save what's changed. At regular intervals, there's a full frame to
• Video Pro X

  9 answers, most recent on 1/20/2026

  RE: No output option at 100fps for 4k-100fps video
  Thanks for that info. I'll have to see if that WMV file can be re-compiled back to an .mp4 clip at 100 fps with AVC or HEVC codec with a different video editor without much loss of detail of a 4K video. But I have to wonder why VPX is not setup to
• Audio Cleaning Lab

  One answer, on 3/28/2026

  Cannot install Magix Audio Cleanic 2014
  Hello, I own MAGIX Audio Cleanic 2014 and I am trying to reinstall it on my current PC. However, the installer downloaded from my MAGIX account is an online setup tool, and it always stops during the download process. It seems unable to retrieve the
• Other products

  3 answers, most recent on 3/26/2026

  RE: Photo manager deluxe - clouds and local drives
  @Kanina Welcome to the Magix user to user forums. DO NOT DELETE YOUR PHOTOS FROM WHEREVER THEY ARE CURRENTLY SAVED! Photo Manager is a database record of where any photos on your computer are currently stored, it does not "save" the actual photos.
• Video Pro X

  10 answers, most recent on 8/10/2025

  RE: Programme freezes
  @Billy-Green8845 HI The Error code: CopyToAdapter by another user 9 months ago, the user had to disconnect (ungroup) the audio from the video, and ensure they were on separate tracks. The filename 'type' suggests the video clip is from a Canon
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @Gra_Ham I advise against installing K-Lite at this point. Historically it has caused problems with already-installed codecs. I'll second @CubeAce suggestion re MediaInfo. It will tell us exactly what is "in" your MKV and we can go from there. If
• Movie Studio

  One answer, on 7/15/2025

  RE: [Closed] Screen capturing/recording a TV screen
  @jak.willis . . . . I would like to screen record my TV screen/BD Recorder . . .My question is what capture software would you recommend I use for this? If the BD disk is not a commercial, DRM protected disk, then you should be able to copy the .mts
• Movie Studio

  11 answers, most recent on 12/4/2025

  RE: Corrupted Audio
  No probs: I’m in Japan. This is my first time on a forum. I don’t need quality of audio while editing, except for occasional subtle moments, but need it for final output. Can I use a low-quality dummy file while working and swap it out at the end,
• Movie Studio

  9 answers, most recent on 10/24/2025

  RE: Movie Sudio 2025 developed a strange behaviour
  @CubeAce Thanks for the QTM confirmation. I'd not spotted it before this problem arose and yes, it does open even without opening a project. Well, well, well. You learn something new every day, not always something interesting but ... 🙂 Just out of
• Movie Studio

  22 answers, most recent on 8/13/2025

  RE: Support and TICKETS
  @jtu001 Hi Jürgen, First of all, thank👍 you for forwarding the "Security Copy Folder" to me and for your trust. I had the opportunity to watch your intro video at my leisure. My reasoning was correct; it's a very complex intro. I summarized all my
• Video Pro X

  9 answers, most recent on 12/10/2025

  RE: I burn a disc , but it only burns 24 of 37 minutes each time. Unsure a
  @JIM-MAXIM Hi . . . . It appears that the downloaded AI videos are causing a problem . . . . Looking at the error log data, I would agree with you that the issue is with the AI PNG files. Do the PNG images open in an image editor? Do the images have
• Other products

  9 answers, most recent on 9/29/2025

  RE: CD Architect 5.2 cannot register
  I figured it out. The htm link does not work, it is a dead link. Workaround: I chose to activate on another computer, the program saved a htm file, I renamed it to .txt and opened it in Notepad. A few lines from the bottom embedded in the html code
• ACID

  3 answers, most recent on 6/24/2025

  RE: Waves 15 Plugins not seen in Pro 11 Suite latest build
  @CharlieTweaks In this topic someone changed the VST scanner exe files inside the program folder with newer ones from Sound Forge to get Izotope Neutron running. Apparently that worked. So you can try to install the trial version of Sound Forge 18
• Photostory

  2 answers, most recent on 10/19/2025

  RE: free music to download
  I only use Magix a couple of times a year, after my holidays. The current show won't playback in full screen. Any ideas what I can do? Also, when I drag a file into the timeline, the timeline doesnt stay at the same point, but jumps, so I have to
• Photostory

  6 answers, most recent on 10/19/2025

  RE: mp4 Dateien werden nicht angezeigt
  I am using the freeware Dive color corrector, which allows batch processing. It does not allow changing codecs, so I am not sure, if this will work. But your comment led to another solution: I can import the original GoPro files into the Photostory
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @johnebaker In which case use these files in your project and let MEP do the one conversion necessary, any 'losses' are likely to be undetectable to the human eye as you are not upscaling the resolution. Yes, but I thought that any kind of
• ACID

  6 answers, most recent on 8/8/2025

  RE: Error Saving
  @Peter-Post I don't have or use any version of ACID (sorry) so I may be completely wrong about this, but... Assuming you are running Win 11 on the new computer and, depending on where you have selected to store those files, check your settings for
• Movie Studio

  One answer, on 10/17/2025

  [Closed] Music videos uploaded to Youtube lose audio quality
  When I put a MP3 with proper LUTs to a video in Movie Studio 16.0 Platnium and then export to a video file, it sounds good on my cans and PC. As soon as it gets on YT the music loses quality. There is obviously a setting that YT prefers that is not
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  All Gloom!This attempt cost three discs - all now formally classified as UAPs (very trendy and up-to-date). Log File at https://1drv.ms/u/c/bb228147f3dd175d/IQCAR7CM5tEIS6119Eh55AICAcGu6Pa1X4kQplWr64l7gwY?e=sehBzQ Is there some way to test the DVD
• Rescue Your Videotapes!

  2 answers, most recent on 7/10/2025

  RE: [Closed] veg files wont open, message says no valid license (used for years)
  @Rick-Roughen This sounds like a Vegas file format, not a Rescue Your Video Tapes. The Vegas forums are here: https://www.vegascreativesoftware.info Try something like
• Movie Studio

  5 answers, most recent on 6/5/2026

  RE: video deluxe - video export are setting stored anywhere ?
  @spuddy13 You can save your export settings. Here are mine: After you've set up your export, click the floppy disk icon (in red) and you can save the settings. Choose the "Export Preset" option. To reuse, just select your saved preset from the
• Movie Studio

  6 answers, most recent on 11/27/2025

  RE: Cannot install Video Deluxe 2026
  I have two (+1 follow-on) questions: 1. Is the Video Deluxe Premium 2026 Project-file format compatible with Movie Studio Ultimate 2024? 2. If I purchase a 'new' license for Video Deluxe Premium 2026, will I be able to continue using Movie Studio