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Hi, would really appreciate some help fixing this. pretty sure it's one of those "update issues". windows specific. Last update reset a lot of my personal information. I had to re-register my copy of Acid, but it wont start now. it keeps giving me

Video Pro X

9 answers, most recent on 12/10/2025

RE: I burn a disc , but it only burns 24 of 37 minutes each time. Unsure a

I appreciate your questions. Basically it stops at the same point on the DVD-R on each burn. But it loads completely if I export it as a video file to an external drive. I'll follow your suggestions and see what happens.

Movie Studio

14 answers, most recent on 3/19/2026

RE: Separating Audio Tracks Video deluxe 2026 premium

I need both of my audio tracks to have their own tracks. I'm trying to eliminate the need of swapping between my audio tracks constantly. @browj2 As you say 'We aren't sure what the OP has'.Reading this thread everybody has jumped to the conclusion

Movie Studio

32 answers, most recent on 4/2/2026

RE: Export quality from RTX Ti3060 far inferior to UHD770

@vdl-user-v19 @Marc-Goder Sorry, I should have mentioned that before. I just updated to the current NVidia driver 591.86 and the problem remains for H264.

Movie Studio

70 answers, most recent on 9/19/2025

RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

Update, I just tried to export the first project, the successful one. I just changed the name and it crashed in 30 seconds. I thought maybe the crashing project was the issue, I just tried to replicate the first one and it crashed. Did I get lucky

SOUND FORGE

38 answers, most recent on 9/16/2025

RE: MP3 conversion glitches

Thanks, Rick. Yes, unfortunately, we can definitely eliminate the audio interface as the cause. Good point. @SP. mentioned the legacy encoder earlier in this thread, but I hadn't tried it yet as I was getting errors in other applications, too. Or so

Off topic

13 answers, most recent on 2/27/2026

Payment not received email

I recently got an email claiming my payment wasn’t received and they would pursue legal action if not paid, but on PayPal and my credit card statement both payments cleared just fine. I’ve tried really hard to contact support for the issue and have

Other products

4 answers, most recent on 12/20/2025

RE: Strange error message with Photo Manager Deluxe

Hi John Many thanks for the response. Yes, I do use OneDrive but I have it set that all files in the images folders are also stored locally so it shouldn't really be grabbing them from the cloud. I've opened photos outside of OneDrive and they

Other products

2 answers, most recent on 11/27/2025

[Closed] Trying to install Vegas Pro

I ordered the suite and have been having issues downloading and install. If I just select the Vegas software and exclude the rest of the suite I get the following. cabinet file is _1sec8nrk.cab is corrupt I have downloaded the suite serveral times

Video Pro X

14 answers, most recent on 10/21/2025

RE: [Closed] Serial Number / Licenses

Thanks Nothing changed. Magix sent the serial number to my current email. Who can fix it. I posted a picture of the email. I am currently running a I7 Windows 10 Pro and a I7 Windows 11 Pro. I am reluctant about purchasing another one. I am

Music Maker

7 answers, most recent on 6/14/2026

RE: Magix Music Maker 2026 Premium – Software Becomes Unresponsive

@Rhynhardt-Louw When I describe the software as "unresponsive," I mean that it freezes completely and does not react to any mouse clicks or user input. For example, if I click on the File menu, it can take five minutes or more before the menu opens,

Movie Studio

11 answers, most recent on 1/20/2026

RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC

@johnebaker @emmrecs @AAProds Hi John EB, For VPX17, I had it installed on two computers, for VDL, only one. I was only asked to deactivate VPX17, not VDL. I checked afterwards and only one slot was taken by VDL after the update. John CB

SOUND FORGE

8 answers, most recent on 9/30/2025

RE: Sound Forge 18 - questions before buying

Thanks, J-Koch. I did upgrade in the end and despite a problem with MP3s, it's been fine. I checked out the voices and they weren't great. To be honest, I record voice actors for a living so am not a fan of AI, but one or two clients were going this

Movie Studio

14 answers, most recent on 11/15/2025

RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem

I do not see this. I have an app to open to the file and a shortcut. I could not locate this once i got to my user name. Any assistance on how to open that app would be greatly appreciated.

SOUND FORGE

8 answers, most recent on 4/8/2026

Magix Sold Sound Forge!

Hi! I've been using Sound Forge since v5.0 (Sonic Foundry). I've bought v15 & v17 from Magix. However, I've always complained about the fact that both versions are hi-DPI incompatible! (They look bad on 4K displays). Recently Boris FX bought

Music Maker

One answer, on 12/15/2025

lost 2 CD with program !!

It wos stolen ! what I schould I do now ?? Music studio premium and music macer

Movie Studio

One answer, on 4/17/2026

Re-installing Magix video delux 2026

Hello Madam, Sir, At a certain moment, my (new) laptop worked not well. Windows and magix did not work anymore, like other programs. Windows works again, so now I try to fix the Magix problem, but I don't know how to re-install the Magix video delux

Video Pro X

5 answers, most recent on 12/12/2025

RE: designed title addition

Hey I feel more comfortable to do magix, so if anything like that is there I would prefer.

Other products

2 answers, most recent on 11/19/2025

RE: I want to download Independence Free but get taken to the wrong page

Dear SP. Thankyou very, very much! Main reason I was after this was because I've got an older computer and Independence is multitimbral, so I don't need to have a ton of instances going to use it. I see what you mean about the full price version -

SOUND FORGE

7 answers, most recent on 3/12/2026

RX VST Plugin Issues

My iZotope RX 10 VST plugins suddenly stopped working. I was using the de-noiser. Made it too strong and hit undo, then when I try to open the plugin to try again, it no longer opens. No error or anything. All other iZotope plugins work and every

Movie Studio

11 answers, most recent on 5/2/2026

RE: MEP 2016 Plus - Trying To Copy Media Onto New Project

Thank you for that - Embarrassed to say, somehow I got that wrong? I mistakenly recall a forum discussion indicating MVP needs to be in 'C' drive (where the OS resides)? Allow me to understand: I've previously broadly separated media into separate

Movie Studio

44 answers, most recent on 9/12/2025

RE: some objects cannot be moved on the timeline. Others can...

@Alfns I must admit I find the concept of a blank section of the timeline between clips a little risky, depending on what mouse mode I'm in, and of course you get that "blank section" message when you try to export. If I do need a blank section, I

Other products

One answer, on 4/16/2026

[Closed] Vegas Pro 23 Rendering Error Code -17 (Steam Version)

Hello, I am using VEGAS Pro 23 purchased through Steam, and I am experiencing a rendering issue. Whenever I try to render a video, I receive the following error message:“An error occurred while creating the media file. Error code: -17”Sometimes it