• ACID

  6 answers, most recent on 8/8/2025

  Error Saving
  Just installed the latest version of ACID on a new PC. I have been a user for decades so I'm familiar. But among the weird things I'm noticing, I can't seem to save my projects. I have a combination of loops and live tracks and I can save the .acd
• Music Maker

  9 answers, most recent on 11/1/2025

  RE: Loads but wont run
  @THOMAS-LINNERTZ Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please quote processor and
• Photostory

  4 answers, most recent on 12/12/2025

  RE: Inserting image
  Thanks for quick reply John and useful vid. As it happens I got a few d+d inserts on storyboard yesterday then it stopped again. Noticed tip while dragging 'Press Ctrl for further insert/replace options' and that worked on both timeline and
• SOUND FORGE

  6 answers, most recent on 8/5/2025

  RE: Having Problems With Sound Forge 17 Crashing Or Otherwise Not Working?
  Thanks for the tip SP. I went into the registry and deleted the Magix Low Latency 2016 ASIO key and rebooted. I removed the command to run in compatibility mode and my crashing problem immediately returned. Turned the run in compatibility mode
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  I've decided to return the card, it's too much of an investment than to 'live with it'.. I've spent over 4k on this PC now, it's within the warranty period. My laptop will suffice for now, but regardless of bloatware it has to be the card. At the
• SOUND FORGE

  6 answers, most recent on 8/5/2025

  Having Problems With Sound Forge 17 Crashing Or Otherwise Not Working?
  I recently upgraded to SF17 from SF10 because I bought a new computer with Windows 11. SF10 would not install on the new PC because the license server for that old version no longer exists. I installed SF17 then launched it. Everything looked good
• Video Pro X

  5 answers, most recent on 9/3/2025

  RE: Bugs still in Video Pro X17
  @preacherallen Hi . . . . When recording video it will not hold it's settings from the last time I recorded.  . . . just open the VIDEO EXPORT and then click OK before recording . . . . What are you trying to record, the screen, capture from a DV
• Other products

  2 answers, most recent on 10/21/2025

  [Closed] Sony Vegas
  I have the software been holdin for years; Sony Vegas Pro HD Platinum 11.0; think it was free from something I bought from Newegg, and I would have had a different email address back then; I had it installed and working for a short time - way back
• Video Pro X

  14 answers, most recent on 10/21/2025

  RE: [Closed] Serial Number / Licenses
  Thank You I am trying to fix it. I purchased 2 licenses from Amazon. One of them worked after going through the process of using the Voucher code.  I understand that the company need to keep track of the serial numbers/licenses, but there has to be
• Other products

  2 answers, most recent on 11/30/2025

  Installation Magix Audio Cleanic 16 deluxe
  I've a problem to install Magix AUdioCleanix 16 deluxe on a new desktop with Windows 11. At the end of the install process, the product refuses to work, telling me I've yet been registrated. It is true, Magix was installed previously on 3 other
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Per-Schei Does your invoice include a serial key? If so, have you tried entering that into your installation of MM? According to what you have written it would seem you already have an edition of Music Maker installed on your computer, so I wonder
• ACID

  13 answers, most recent on 2/20/2026

  RE: Acid Music Studio 11 Fails to run.
  @stuart-cassie Looks like it crashes during the VST scan (sfvstwrap.dll). There was a similar discussion a few weeks ago for Acid Pro 11, which we could solve. Maybe it works as well for Acid Music Studio 11. You need to install the free demo
• Audio Cleaning Lab

  22 answers, most recent on 8/3/2025

  RE: Webradio
  @dave-l Windows security is very likely blocking Sound Forge from recording. Try this: https://support.microsoft.com/en-us/windows/turn-on-app-permissions-for-your-microphone-in-windows-94991183-f69d-b4cf-4679-c98ca45f577a nope that didn't work
• Audio Cleaning Lab

  22 answers, most recent on 8/3/2025

  RE: Webradio
  SOUND FORGE Audio Cleaning Lab 4 when i try to record it comes up with no sound card found. its a new comp as the last one died last week. on the old one i had Audio & Music Lab Premium and it work fine till the hd failed. i did install it on
• Movie Studio

  21 answers, most recent on 10/18/2025

  RE: Why Chromma key - gives additional collours on video ? Why
  @badbob Hi Thanks for the clarification, and trip down memory lane. I first started with Movie Edit Pro 11. Added 13/10/26 : From the software disc images it looks like you have MEP 2018 as the current version installed. With respect to the effect
• Movie Studio

  11 answers, most recent on 3/22/2026

  RE: Cleaning a really poor quality video
  @me_again Hi Andy . . . . Panasonic and it was a "big b***er" 🙂 that I assume didn't record in 320x240 so obviously it was reduced just for the demo/commentary purposes . . . . 320x 240 was the native resolution of the early Panasonic VHS or VHS-C,
• Movie Studio

  26 answers, most recent on 8/24/2025

  RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  Hi Everyone, Thank You all so much for all your help and support with the problem I had with Magix Movie Studio activating the MPEG 4. I Have finally been able to Activate and all is well. I have been without the program for six weeks trying to
• Music Maker

  16 answers, most recent on 4/5/2026

  Unlimited loops
  I have a big problem. I used MusicMaker and Loops Unlimited for a year. Then the soundpools stopped loading automatically, and I bought an upgrade for €99.99. I received coupon codes by email — the program upgrade, a coupon for a soundpool, iZotope,
• Movie Studio

  3 answers, most recent on 8/22/2025

  Movie Studio Platinum - how to download?
  Hello, I am having trouble installing Movie Studio Platinum on my new computer. I downloaded the exe file from My Products and also from the serial number search on your website. However, I purchased Movie Studio Platinum (quite i long ago but it
• SOUND FORGE

  9 answers, most recent on 8/14/2025

  RE: The cost of text to speech
  Just started it up again, the old screen with 1403 left vanished. Now saying enter characters (max 10,000) the old prompt to get more is no longer thereI do want to make a couple audio clips using another version I created a trial version last night
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  Did you download the video as 720p? If so how was the video upscaled/converted to 1920x1080 and was this conversion to Progressive (p) or Interlaced (i)? No, I downloaded them as 1080p. I downloaded them from YouTube. I'm assuming the uploader did
• Movie Studio

  22 answers, most recent on 8/13/2025

  RE: Support and TICKETS
  @CubeAce Hi Ray, Yes, my Intel Graphics UHD 630 is installed, but the hardware acceleration setting is all three NVIDIA GeForce GTX 1660Ti. My boot and work drives are SSD970 EVE plus 500GB. Best wishes,Rob PS. I'm patiently awaiting Jüri's
• Movie Studio

  22 answers, most recent on 8/13/2025

  RE: Support and TICKETS
  @emmrecs, @CubeAce Hi Jeff, Ray, I'm still working satisfactorily with the NVIDIA GeForce GTX 1660Ti. I updated the drivers for it again today. I can still edit 4K files reasonably well. See my signature for my PC configuration. I can also tell you
• SOUND FORGE

  8 answers, most recent on 3/9/2026

  RE: Trying to justify buying Sound Forge 17 Pro
  I originally purchased Soundforge when it was owned by Sony. It worked well. I purchased 17 when I also purchased a new computer, because for some reason I couldn't reinstall on the new machine. Immediately there were problems. I reported the