• Video Pro X

  6 answers, most recent on 6/11/2025

  RE: 365 upgrade not working
  @bvolbeda Hi . . . . I get a screen that says I have a new version available , X17 (v23) . . . . Did the screen look something like this, it is for Movie Studio however the VPX should be similar or this I suspect what you are seeing is the first
• ACID

  2 answers, most recent on 7/22/2025

  RE: MIDI Controller Mapping - LaunchControl XL
  Anyone know of any tips for mapping LaunchControl XL knobs, Faders and buttons in ACID Pro 11?Specifically is there a MIDI learn functionality. I want to map the controls to some Plugin controls and or the ACID user interface. Mate simple to set up
• Movie Studio

  7 answers, most recent on 7/5/2025

  RE: Selected Aspect Ratio Not Exporting
  @Peaceful-Pixel There are many historical reasons for the few mainstream frame rates used for film and video. This short video from Angus Davies explains the history of its progression quite well. He doesn't go into the financial or audio benefits
• Movie Studio

  3 answers, most recent on 8/22/2025

  RE: Movie Studio Platinum - how to download?
  @Simona-Krasulov Welcome to the Magix users forums. First, Movie Studio Platinum and Video Deluxe 2026 are totally different products. That is why your serial key for the former can never be used with the latter, sorry. You need to go to your Magix
• Video Pro X

  33 answers, most recent on 7/15/2025

  RE: keyframe bugs remaining in the current version of VPX17 (v..269)
  @Betovalle Hi . . . . From the 1s keyframe, the user presses “go to previous keyframe” → "the program jumps back to 0s", which is "part of the discarded interval" . . . . This behaviour has been present in MEP/MMS/VDL and VPX, for 15+ yrs, ie least
• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  @Raymond-Thompson Thanks for the further information. However, your "signature" which you have created actually contains all MY signature's data, not yours! I think you must somehow have copied my data into your Signature area! Please go to your
• Other products

  6 answers, most recent on 11/11/2025

  RE: I purchased Video Deluxe 2026 ULTIMATE but was sent wrong link
  @fuss Hi, Here is what is shown on the Magix.com site: Ultimate is just Premium plus the whatever is listed below the Ultimate column. Did you scroll down your email to see if you have the coupon codes for everything else? If so, then read the
• Movie Studio

  13 answers, most recent on 9/13/2025

  RE: Wich graphic card is better for Chroma Key effect ?
  @CubeAce Hi Ray, You're right, 23 Gb is very unusual, but it's just a typing error... sorry, my fault. It's in fact 32 Gb, two 16 Gb sticks. As for the audio buffers, I'll take your advice and change from 6 to 2. When you say "a setting of 32768 for
• Off topic

  159 answers, most recent 5 hours ago

  RE: Magix support has not responded to support tickets for months
  @PATIENT-X @instrumentality @SP.Hi Stephen, thanks for raising this and for your continued moderation and feedback. I want to clarify how our support setup currently works and address the concern about AI vs. human interaction. We operate two main
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @nicolesharp100 Hi . . . . I still get strange errors . . . MP4 H264 AAC says "QuickTime is not installed. . . . . Can you post a MediaInfo analysis of the file causing this error message. . . . . These are all keeping the same resolution (340*240),
• Audio Cleaning Lab

  11 answers, most recent on 2/24/2026

  RE: Need 2 files from Audio Cleaning Lab 10 cd distribution
  I started with ACL 3, then 10, then 15 and bought Sony Noise Reduction 2.0 through Magix. Sony Noise reduction has the best click and scratch remover, but the ACL version is probably second best. I sampled many programs and used their demos on the
• Movie Studio

  2 answers, most recent on 6/13/2025

  Video deluxe 2026 Plus 3d problems
  Hi I'm trying out, Video deluxe 2026 Plus. I have a Xreal Beam Pro I have taken some 3d Photos at 7680 x 2880 and some video at 3840 x 1080 60 fps, this plays back fine using 3d glasses I added some test 3d photos to the time line 1 and some music
• Video Pro X

  10 answers, most recent on 10/23/2025

  RE: App failure to load
  @Michael-Banks1180 Sorry to hear about the health issues you've experienced recently. I'm sure @johnebaker will reply to you when he sees your post but certain things in your information stand out to me as items to consider: Your version of Win 11
• Other products

  30 answers, most recent on 1/16/2026

  RE: Topo maps broken in latest TRAVEL MAPS update
  Hi there, can anyone help me with a problem /i sitting with: I struggle with my Travel Map Program It does one of two things And before I start to point out the problem, I use Travel Map last year as since October, many times with no problem. So
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  Nearer 100? You must have been bored counting all those ,I gave up looking after the 16: I'm glad I didn't carry on. Anyway,if the "correct" procedure of adding LUTs doesn't work for you then this may be of interest. After an afternoon of playing
• Movie Studio

  21 answers, most recent on 10/18/2025

  RE: Why Chromma key - gives additional collours on video ? Why
  @badbob, @CubeAce Hi . . . . And now with a new version . . . . Is this MEP 2014 or a later version? If the video clip 3 posts above , is the newer version it is still showing you are using Movie Edit Pro, in which case this must be MEP 2021 or
• Video Pro X

  25 answers, most recent on 2/11/2026

  Cannot start VPX17 by double-clicking on MVP file
  Video Pro X17, 23.0.1.269 on Windows 11 24H2 OS Build 26100.6584 The file extension, .mvp, is registered to VPX17 in Windows. If I go to a project file, .mvp, using Windows Explorer and double-click on it, it should open in VPX17; it should load
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  AFAIK, you cannot do this, there is more to this I can do it, and have done it, with several editing/DVD programmes including Vegas Pro, VMS and DVDA. The image isn't changed. The two fields are the same. It's just that they aren't taken from two
• Movie Studio

  15 answers, most recent 17 hours ago

  RE: Video Deluxe 2026 Plus
  @AAM Thanks for the Windows version. Error code 5 Access violation is a Window issue, he most likely cause is a Windows Update. To check your system, close all running programs then:- Hold down the Windows Key and press XSelect - Terminal (Admin)
• Audio Cleaning Lab

  11 answers, most recent on 2/24/2026

  RE: Need 2 files from Audio Cleaning Lab 10 cd distribution
  @clement5 Hi, I have concluded that the included VST plugins with ACL4 are useless to me as they do not have any audio cleaning functions, just music production functions. No so. It comes or came with SpectraLayers Elements and RX Elements, both of
• Off topic

  159 answers, most recent 5 hours ago

  RE: Magix support has not responded to support tickets for months
  @PATIENT-X @instrumentality @SP.Hi Stephen, thanks for raising this and for your continued moderation and feedback. I want to clarify how our support setup currently works and address the concern about AI vs. human interaction. We operate two main
• Movie Studio

  9 answers, most recent on 10/17/2025

  RE: can someone help me remove dog barking and a car racing up the street
  @spuddy13 Hi, To get rid of or reduce the sound of a dog barking and car passing, you would need sophisticated software like Steinberg SpectraLayers or iZotope RX. You can read up on this here for iZotope. You may have received some iZotope plugins
• Movie Studio

  12 answers, most recent on 5/1/2026

  RE: Have downloaded Magix video de luxe 2026
  @David-Cowan Again, who told you there was no help available for Video deluxe 2026 Plus? Whoever it was needs to be "informed" that they are peddling wholesale untruths! The screen with the ten boxes would have been the one that allows you to
• Photostory

  6 answers, most recent on 10/19/2025

  RE: mp4 Dateien werden nicht angezeigt
  Dear Jeff, This did not help in this case. I have uploaded one of the files. The system info is below. The Video is a GoPro 6 file run over handbrake and then a colour corrector. It works fine with Photostory 2013.   System information:Device Name