• Rescue Your Videotapes!

  2 answers, most recent on 7/10/2025

  RE: [Closed] veg files wont open, message says no valid license (used for years)
  @Rick-Roughen This sounds like a Vegas file format, not a Rescue Your Video Tapes. The Vegas forums are here: https://www.vegascreativesoftware.info Try something like
• Video Pro X

  4 answers, most recent on 4/19/2026

  Video Pro X16 zoom missing
  I just bought Magix Video Pro X16. Previously I used Video Edit Pro 2021. In Pro X16, under View/Animation > Size, there is no zoom at all. This makes it harder to create moving zoom effects in the new program. Now I have to do the zoom effects
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  @James-Hoare Hi . . . . Could not find a part of the program. Please install the program again . . . . This suggests to me you are referring to Vegas Pro or Vegas Movie Studio, is this correct? If so you are in the wrong forum, the Vegas product
• SOUND FORGE

  6 answers, most recent on 7/30/2025

  RE: No registration number after buying soundforge 18
  This product does not save text Hi @buddy-w, I am not sure what you want to do but you can create Markers and/or Regions with text names. A Regions list, names and timeline locations (Name-Start-End-Length) can be copied to the clipboard as text.
• SOUND FORGE

  8 answers, most recent on 1/26/2026

  RE: Non functioning Sound Forge / no response from support
  @Rod-Devonshire Your original post has been edited to remove confidential data (your ticket numbers) which should never be posted to a public forum like this one. Also, please remember these are user to user forums, with visits and posts from Magix
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @AAProds Greetings Al, If it's any help, for such problems I use Exiftool (which is Command Line only) and Exiftool GUI here https://exiftool.org/gui/ ( I found out about this program here
• Movie Studio

  7 answers, most recent on 9/29/2025

  RE: in Movie studio 2025, how can I combine audio tracks from wmv
  @jeremy-smith Why do you want to "combine" those audio tracks?? Simply to save space on the workscreen? It seems from the images of the waveforms that they are, indeed, three different audio streams. In which case, perhaps the "simplest" method is
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  Hi @Paul-Fegan, are sure it is an encoding issue.. It could be the player (decode) causing the glitches? Open the MP3 file in Sound Forge and look for glitches in the waveform.. though they may be difficult to spot in a spoken word file, but you
• Music Maker

  7 answers, most recent on 6/25/2025

  RE: How do I cancel my subscription so it doesn't automatically renew?
  @Sebastian-Biel Możesz również spróbować skontaktować się z infoservice@magix.net i powiedzieć im, że chcesz anulować. Obecnie nie mam Loops Unlimited, nie wiem, gdzie dokładnie to było pokazane, ale na pewno był przycisk do anulowania na ekranie
• Photostory

  One answer, on 9/11/2025

  RE: Photo files
  @Robertr238 Hi HEIC is not a supported format. The images need to be convverted to a supported format eg JPG. The iPhone should have an app already installed or available from the Apple store for the conversion and possible colour
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  @Bol Thank you for responding. I understand and appreciate that the company is going through a transition. For the Forum Moderators, it must be difficult not to have a Magix Forum Manager to provide direction and feedback, but that does not mean the
• Off topic

  One answer, on 5/22/2026

  RE: saying hello
  Hi and welcome to the forum. There are many experienced users of the program here who can help with any issues you have or 'how to' questions.. In case of technical difficulties see this topic for what is required before posting.  Providing some
• Video Pro X

  18 answers, most recent on 6/29/2025

  RE: Magix Capture - Standalone program
  @browj2 Hi John The error message would suggest that mumaeasy, ie 'Music Maker Easy' which is the 'Music editor', that is installed with VPX, cannot be found, or there is an issue, with the audio editor specified in the program settings. The
• Video Pro X

  45 answers, most recent on 6/6/2026

  DVDs cut don't play
  Video Pro X16 20.0.1.270 Dell Inc. OptiPlex 3070Bios Version 1.25.0Date 12/13/2023Motherboard Manufacturer Dell Inc.Model 07WP95Version A01Operating SystemEdition Microsoft Windows 11 Pro (64-bit)Version (Build) 23H2 (10.0.22635) I cut DVDs to disc
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  but as a normal forum user, I cannot tag him or send him a private message to ask for help. His account doesn't appear on the tag list and there is no button for a private message. It seems like you're able to do this as a moderator? @SP. My
• Other products

  6 answers, most recent on 11/11/2025

  RE: I purchased Video Deluxe 2026 ULTIMATE but was sent wrong link
  @stephen-logsdon Your post to this thread has been hidden since it concerns a different issue to the one raised by @fuss. Please do not hijack another user's thread in this manner but rather create a new thread with your question. It would be very
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @AAProds @Gra_Ham Graham, seeing your video on my big monitor, I'd do a re-capture.  An excellent suggestion. If we understand the camcorder make and capture device, we can suggest a workflow that will produce a codec that is readable by VDL. The OP
• Movie Studio

  3 answers, most recent on 5/15/2026

  Magix Hub Speech services
  thought i would ask in here before i go hunting elsewhere people in my family & friends group love my creations with MAGIX Video deluxe 2026 Premium but they do not like my a.i. voice choice 😒 is there any way i could digitise my own voice
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis I also subsequently had problems with mts files I created from Shutter Encoder when experimenting. Unfortunately m2ts wasn't available as an option. Anyway it's academic now as you are going to have to re-render your mp4 files to disc
• SOUND FORGE

  18 answers, most recent on 11/9/2025

  RE: Support Is Non-Existant
  @Mark_Stevenson Hi . . . . The automated response simply says "Support ticket created .. If you want to add further information use the ticket number in email replies ... yada yada yada" . . . . The 'yada yada yada' as you put it, may contain
• Photostory

  5 answers, most recent on 9/24/2025

  RE: Slideshow glitches
  @Cory-Whiteman Hi Your computer specs look fine for Photostory. Assuming the Samsung EVO is an internal drive, ie not a USB external drive, check the Device options Video Mode is set to the Intel UHD 630 as shown below. John EBForum
• Music Maker

  6 answers, most recent on 8/4/2025

  RE: Help
  @Toni-Banic HI Check your email for a confirmation of purchase, sometimes the email may end up in your spam folder, check there as well. Do note this is a user to user forum not Magix Support or Sales. If you have not received a confirmation email,
• Web Designer

  6 answers, most recent on 9/18/2025

  RE: I have the html files but not the XAR file
  @burakrasit Hi . . . . Xara Web Designer but the issue is I have .htm files. I used to edit my files with .xar file . . . . Are you saying you do not have the original .XAR project file, or the .htm files were created in another program? John
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  @browj2 Hi John Their terminology can be confusing, AFAICS looking through their 'Control panels, they do not contain or give any form of comprehensive manual control such as a C-Panel or PLESK ocntrol panels available on other hosting providers. .