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  • SOUND FORGE
    13 answers, most recent on 12/23/2025
    RE: Sound Forge Pro 18 - can't change bit depth to 32
    @David-Rees Hi I can replicate this using the steps you have given, however it does beg the question why are you doing this? Increasing the bit depth from 16 to 24, 32 or 64 bit does not gain anything in dynamic range or compensate for editing
  • Movie Studio
    16 answers, most recent on 6/11/2026
    RE: Video Deluxe 2026 Plus
    @AAM Thanks for the Windows version. Error code 5 Access violation is a Window issue, he most likely cause is a Windows Update. To check your system, close all running programs then:- Hold down the Windows Key and press XSelect - Terminal (Admin)
  • Music Maker
    6 answers, most recent on 4/3/2026
    RE: Wont start
    @David-Pook Hi Did you try a full Restart, not Shutdown, of the computer? If this does not work then. . . . . So i uninstalled it, re-installed it and still it wont start. . . . This can compound the issue you are having unless you did a full
  • Movie Studio
    30 answers, most recent on 9/24/2025
    RE: No sound from combined files
    @Yoshinori-Tokuda Exactly which Magix program and version do you have? The screen you show is not the normal Export screen from either Video de Luxe/Magix Movie Studio/Movie Edit Pro or Video Pro X. JeffForum Moderator
  • Photostory
    7 answers, most recent on 3/19/2026
    RE: Manual slide advance
    @Steve-Cramer Hi Assuming you are wanting to present a slideshow in the same manner as a Powerpoint presentation, the options available are limited. You could use Photostory, to play the project timeline, however this method is IMHO, not a good
  • Photostory
    6 answers, most recent on 10/19/2025
    RE: mp4 Dateien werden nicht angezeigt
    @thomas-linsinger Hi Thanks for the MediaInfo data, the video file Handbrake conversion and then colour correction process of the GoPro video clip has an encoding format issue. Does the original GoPro video import into Photostory correctly, or is it
  • Other products
    One answer, on 1/28/2026
    RE: [Closed] vegas pro 11
    @EBC-EBC Please read this pinned post and follow the advice given to post to the correct forums but do not include your serial key. This thread will be closed. JeffForum Moderator
  • SOUND FORGE
    6 answers, most recent on 7/30/2025
    No registration number after buying soundforge 18
    I used the trial version thenI bought soundforge 18 with the cd I have not recieved my registration number or cdin the usa, ohio
  • Off topic
    One answer, on 1/27/2026
    RE: [Closed] Non-existent technical support
    @instrumentality Please post to the discussion in this pinned post. This will help to ensure that all similar issues are "kept together"! Thank you! This thread will be closed. JeffForum Moderator
  • Video Pro X
    3 answers, most recent on 8/5/2025
    RE: video pro x - update 22.0.1.270 (today!)
    Hi Thanks but confused! the green box is not displayed, perhaps because the contents refer to version 17 installed on version 16...
  • Off topic
    3 answers, most recent on 10/31/2025
    RE: [Closed] Can't reinstall Vegas pro 22, No compatible products found on this PC
    First, you are on the wrong forum...go to http://VegasCreativeSoftware.info for Vegas relates questions. Second, it looks like you are trying to install the Deep Learning Models, not the main application. You have the wrong installer. You can find
  • SOUND FORGE
    31 answers, most recent on 4/17/2026
    RE: Sound Forge alternatives
    Hi @Olec, the unpacked installer for Sound Forge Pro 15 can be downloaded from WeTransfer for the 3 days.https://we.tl/t-XiML7DLa6XhJZtv5 Your activation code must be specifically for SF Pro 15 or you will not be ale to activate it after
  • Music Maker
    8 answers, most recent on 2/25/2026
    RE: I want to change my payment method
    @Kaspars-Mincans Please follow the advice given earlier in this thread. @Kurt-Wikstrm Your post here has been hidden since it has nothing to do with the question raised by the original poster. Please do not hijack another user's thread in this
  • Movie Studio
    14 answers, most recent on 3/26/2026
    RE: Hardware Rendering
    @Carl-Johansson HI . . . . .  I hope some others that are starting out video creation will not purchase the top tier gaming system and then discover a less costly system is just as good . . . . I totally agree with that. The concern I have with
  • SOUND FORGE
    15 answers, most recent on 1/2/2026
    RE: mouse won't click properly in sf 18 waveform
    it jumps ahead 26 milliseconds. Is your Zoom ratio set to a high resolution and did you try disabling 'Snapping' ? Flac is a data compression format. I am not sure if it needs the proxy setting like some MP3s. Do PCM files (.wav) exhibit the same
  • SOUND FORGE
    One answer, on 7/24/2025
    RE: Sound Forge Audio Studio version 13 and Windows 11 compatibility
    @Maria-Urbanek Hi . . . . do not support Windows 10/11N operating systems . . . . Windows 10/11 N are 'stripped down' versions with some media handling features missing, hence they are not supported. Regular Windows 11 Home and Pro editions should
  • Movie Studio
    9 answers, most recent on 8/5/2025
    RE: MS 2025 New Update + Neat Video Update
    @me_again Hi Andy, Thanks from me also. Interesting that update patches are still being released for what are now "old" products, i.e., not the current release versions. Jeff
  • Off topic
    163 answers, most recent on 6/12/2026
    RE: Magix support has not responded to support tickets for months
    It saddens my heart the lack of information and how this Server issue being tackled. One of the biggest issue since moving from 31 QT framework to 32 i believe. But i'm standing here alone (together apart with many others still) and missing more
  • Audio Cleaning Lab
    11 answers, most recent on 2/24/2026
    RE: Need 2 files from Audio Cleaning Lab 10 cd distribution
    I forgot to mention the other thing that they took out of ACL 4. ACL had a very useful 2 track feature which helped in making exact replacements in sections of audio. They now claim that cannot be done and have a high feature audio editor. ** They
  • SOUND FORGE
    3 answers, most recent on 6/23/2025
    RE: Problems with Double Clicking in Sound Forge Pro 18
    This is frustrating. Is it me or is there a bug? Does anybody know how to fix this? It is not you @Paul-Millen, your PC or it's click speed setting... As I recall, this annoying behavor initially started with SF-16 and has not been addressed in
  • Video Pro X
    10 answers, most recent on 8/10/2025
    RE: Programme freezes
    @Billy-Green8845 HI The Error code: CopyToAdapter by another user 9 months ago, the user had to disconnect (ungroup) the audio from the video, and ensure they were on separate tracks. The filename 'type' suggests the video clip is from a Canon
  • Movie Studio
    4 answers, most recent on 1/12/2026
    RE: cannot register
    @Target901 As @browj2 has pointed out, my reply, written in 2022, was to a post made by @leon-Shargel, who has never posted any reply at any time since then! If you also have an account in the name of @leon-Shargel this is not allowed in the
  • Video Pro X
    29 answers, most recent on 9/13/2025
    RE: Kodak C330 audio
    @nicolesharp100 Nicole, VP9 is a propriety codec. Magix will not open VP9s, I assume because it is a paid program. Free programs can open all of those "free" codecs (although I note that, even with the VP9 decoder from the MS store installed,
  • Other products
    One answer, on 5/17/2026
    [Closed] Crashing Vegas 20.0
    Each time I open Vegas 20.0 on my Win11 PC it crashes. I've tried all the things ChatGPT suggested - disabling the plyugin folder, fresh installs, trying to start Vegas in safe mode, etc... but nothing. The crash report says ntdll.dll is at fault,
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