• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @AAProds Hi Al The last time I use Smart copy and it was successful was with MMS 2024 in a large project consisting of 14 movies, all copy and render actions were listed in the results dialog. Smart copy - the entire video clip is copied as
• SOUND FORGE

  18 answers, most recent on 11/9/2025

  RE: Support Is Non-Existant
  @Mark_Stevenson Hi . . . . The automated response simply says "Support ticket created .. If you want to add further information use the ticket number in email replies ... yada yada yada" . . . . The 'yada yada yada' as you put it, may contain
• Photostory

  5 answers, most recent on 9/24/2025

  RE: Slideshow glitches
  @Cory-Whiteman Hi Your computer specs look fine for Photostory. Assuming the Samsung EVO is an internal drive, ie not a USB external drive, check the Device options Video Mode is set to the Intel UHD 630 as shown below. John EBForum
• Movie Studio

  30 answers, most recent on 9/24/2025

  RE: No sound from combined files
  @johnebaker Hi John, I've uploaded it from the media pool to the timeline and played it. See the video. See also: Patches - Photostory deluxe 2024 / Video deluxe 2024 / Video Pro X15 Regards,Rob
• Movie Studio

  6 answers, most recent on 8/7/2025

  RE: Magix video basic editing
  @William-Porter Hi, Just so you know, Movie Edit Pro, Magix Movie Studio and Video Deluxe are all the same program. Here is a link to a sticky thread with the list of tutorials to help you. I suggest that you start with Basic Editing 1 and 2. John CB
• Video Pro X

  3 answers, most recent on 3/27/2026

  RE: Program Settings irritations
  @John-Elmer Hi, 1. The File Open is Ctrl+O, not Ctrl+Q. No, unfortunately, at least I have not found a way. You will still have to click on Open on that "splash" screen. Did you try turning off this screen by clicking on the settings gear at the
• Movie Edit Now

  5 answers, most recent on 3/28/2026

  RE: Video Deluxe 2026 Premium - Activating the AC3 5.1 Codec and Other Opt
  @sicreetservis1410 Hi. Dolby Labs had this function taken out of all video editors a few years back over licence fee disagreements and if you are running on Windows 11, surround sound has also now been disabled in the operating system. It is still
• Movie Studio

  25 answers, most recent on 8/7/2025

  RE: Any decent support for Insta360 videos yet?
  @Can-Dive Hi. While one can use one file multiple times within VPX I have found it not desirable but may depend on the power of the computer the project resides on. Getting a single file within VPX to play at the same time across several tracks on
• Movie Studio

  2 answers, most recent on 11/7/2025

  RE: Text To Speak
  @Hydie Hi, Yesterday morning and for the last week or so, Text-to-Speech and Speech-to-Text were not working due to an outage with MicroSoft Azure, provider of the service. It seems that service was restored in the afternoon. You don't need a
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  @johnebaker Hi John. I bow to your superior knowledge of how these forums work as that is not my forte, but then why so many enquiries here or are the other forums devoid of users? I only did a cursory search after discovering the German site was
• Movie Studio

  24 answers, most recent on 9/20/2025

  RE: Inserting a clip on the timeline
  @Pete-Lowland Hi Peter, The problem is that you are using Takes. Takes are mini project files, not objects. The various import modes work for audio, video and image objects, not takes, with the exception of Automatic, which will put your take at the
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  Hi Thanks for all interest I have unticked the "input AVI import format" and tried a new download with no success. There are still black window and the sound is OK. I can open the avi file in VLC media player with both video and sound, I also tried
• Video Pro X

  6 answers, most recent on 7/13/2025

  RE: [Closed] It pauses
  @Billy-Green8845 Hi Billy, You're welcome. You didn't need to reset Windows. You can certainly remove OneDrive. I did it this way. See the video: Anyway, you finally managed to disable OneDrive, albeit in a roundabout way. Best wishes,Rob P.S. My
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 Hi To report a bug use the Support option at the top of this page, scroll down to the bottom of the page and select Send email then follow through the dialogs. I have sent a report along with a link to this topic and an image of
• Music Maker

  6 answers, most recent on 8/4/2025

  RE: Help
  @Toni-Banic HI Check your email for a confirmation of purchase, sometimes the email may end up in your spam folder, check there as well. Do note this is a user to user forum not Magix Support or Sales. If you have not received a confirmation email,
• Movie Studio

  6 answers, most recent on 3/28/2026

  RE: How to export MP3s & MP4 with 320kbs audio bitrate??
  @Apollo89x Hi To add to @AAProds comment: . . . . MP3 in MP4 is not common . . . . MP4 is not a video format it is a container file format which can contain various video and audio encoding formats. Assuming you are exporting to h.264/AVC the
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  @browj2 Hi John Their terminology can be confusing, AFAICS looking through their 'Control panels, they do not contain or give any form of comprehensive manual control such as a C-Panel or PLESK ocntrol panels available on other hosting providers. .
• Web Designer

  6 answers, most recent on 9/18/2025

  RE: I have the html files but not the XAR file
  @burakrasit Hi . . . . Xara Web Designer but the issue is I have .htm files. I used to edit my files with .xar file . . . . Are you saying you do not have the original .XAR project file, or the .htm files were created in another program? John
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  @browj2 HI John . . . . I will probably remove the www. sub domain to free up a slot . . . . There should be no need to do this. if you want to host multiple websites see this article John EB
• SOUND FORGE

  2 answers, most recent on 5/5/2026

  RE: Error code -14
  Hi @Rera53, you might try de-activating and re-activating . Visit the MAGIX Service Center and log into your account, go to 'My Products> Show More Details > Deactivate. the pertinent activation ... or directly in Sound Forge, "Help>
• Rescue Your Videotapes!

  2 answers, most recent on 6/15/2025

  RE: Problem to add projects to the DVD menu.
  @Pierre_S Hi . . . . Adding to the low quality feeling . . . . Video Saver is a basic video editor with some limitaions in functionality, eg one movie (timeline) to one project, compared to higher level, and cost, video editors. To add to
• Video Pro X

  3 answers, most recent on 3/17/2026

  RE: add-ons
  @Antonio-Marte Hi and welcome to the forum. . . . . when I try to reinstall the proDAD add-ons, it says they're already installed . . . . Unless you uninstalled the proDad addons before uninstalling/re-installing VPX 17, then they should be
• SOUND FORGE

  7 answers, most recent on 1/31/2026

  RE: Can't save sound recordings from vinyl rsestoration tool as mp3
  Hi @Michael-Parton, in Sound Forge Audio Studio (SFAS), I am not aware of any other way to encode an MP3 (or any other format for that matter) than through the 'Save' or 'Save as' command,The default 'temp' folder is C:\Users\..user
• Movie Studio

  5 answers, most recent on 7/31/2025

  RE: How can I compare the various video products?
  @Walter-Nezwisky Hi To compare the versions of Video Deluxe, formerly Magix Movie Studio, click the indicated menu item for the product. If you want to compare with Video Pro X, browse to the Video Pro X product page and click the similar link to