Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@SP. @Tom_Sp Hi The main problem was PayPal payments issues in general where users did not receive their serial numbers which as you stated I brought to the attention of Magix and is currently being dealt with. This was a PayPal technical issue. The

Video Pro X

12 answers, most recent on 11/16/2025

RE: Mapper

@stephen-logsdon Hi Thanks for the heads-up on the above link, it is corrupt. The English version of the corrupt link is here. I would suggest you back up all the documents that are stored in OneDrive before turning it off and if you uninstall

ACID

No answers, created on 6/10/2026

MAGIX Acid + Amigo VST = MIDI not working

Hello, I recently bought the awesome Amigo VST (it's a sampler chopper that looks like it is from the Amiga days)https://potenzadsp.com/plugins/amigo/But I can't get it to work with Acid. It loads fine and when I use the in-app sample browser the

Movie Studio

13 answers, most recent on 9/8/2025

RE: Nvidia RTX 5080 Graphics Card | But MEP 2026 suddenly stopped using it

@Apollo89x Hi . . . . importing regular Mp4 footage | Colour-Grading it | And then exporting it (as MP4) . . . . Do note MP4 is not a video format, it is a file format that can contain many different video encoded and audio encoded formats, it is

Movie Studio

14 answers, most recent on 11/15/2025

RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem

@stephen-logsdon Hi Thanks for the Reliability Monitor screen shots. Several screen shots, images 1,3,4,7 counting L to R suggest that you are running Webroot SecureAnywhere as your Antivirus progam and it is crashing. I would advise you to

Movie Studio

15 answers, most recent on 11/12/2025

RE: MPEG-4-Codec

@Raymond-Thompson Ray, if you have a P3 number and the program is registered and actually running OK (apart from the MP4 issue), you should be right. You can tell if it's all good by looking at Help>About. Your registration P3 number will be

ACID

19 answers, most recent on 1/21/2026

RE: WAVES VST Plug-in inssue

SP, I think I did it wrong.... you said, "...install new Magix software and copy their audio_plugin_scan_server exe files into the old program folders..." So let me get this straight... remember, I need step-by-step instructions and I'm afraid your

Other products

One answer, on 6/23/2025

[Closed] cannot install vegas pro22

purchaced on june 6th and have spent hours do all the FAQ suggestions, and nothing worksAfter 10 days, i get this responce to my ticket, yes been there and done that, and still not follow up.i tried to phone the US and Canadian numbers and they are

Video Pro X

45 answers, most recent on 6/6/2026

RE: DVDs cut don't play

You must have an old copy of Bilbo's (PC) specs @johnebaker, here is the current version https://1drv.ms/t/c/bb228147f3dd175d/IQAozf92GS9wT4dtvtMWQvgMASOm2g53Yv-tf07_lqJToHA?e=LTwsWn . The bad news is that I tried that big burn from Avidemux MP4s

Movie Studio

15 answers, most recent on 11/12/2025

RE: MPEG-4-Codec

@Raymond-Thompson Hi We need more information on the video file, Download and install MediaInfo and analyse one of the clips and post the results, see this tutorial on how to setup MediaInfo and analyse a video clip for all the data required. It

Other products

30 answers, most recent on 1/16/2026

RE: Topo maps broken in latest TRAVEL MAPS update

Hi @browj2 Thanks a lot for the reply I did get Travel maps via Movie Studio that I bought in Aug 2023 and it is the same one that you have. "Can you make your image available on a file-sharing site so that we can test it? I will upload one for

SOUND FORGE

15 answers, most recent on 3/29/2026

RE: Error Message -24

@Matth Hello Matth, It's unfortunate that you haven't been able to resolve your issue (yet). As a moderator, I see that you changed your name from Matthew-Hopcropt to Matth on August 26, 2025. Did you also happen to change your email address?You

Rescue Your Videotapes!

18 answers, most recent on 11/5/2025

RE: [Closed] Installatie mislukt

Antwoord is simpel Rob, was mijn vorige inloggegevens kwijt. Had een nieuw aangemaakt en bij de volgende keer in te loggen kwam ik automatisch op mijn vorige inloggegevens. Ik hoop je hiermee te kunnen helpen; videosaver2023 Ik klik op de exe van

ACID

16 answers, most recent on 4/27/2026

RE: ntdll.dll - ACID doesn’t start

@Szymon-Barabach You can reset the Acid program settings by holding CTRL and SHIFT on your computer keyboard and then starting Acid. Keep holding the keys until a small window appears and asks you to reset the settings Generally, a crash in ntdll

MAGIX

10 answers, most recent on 3/30/2026

Service Status: Loops Unlimited #Solved

We are currently experiencing lingering effects from an outage with one of our cloud providers.Although we successfully restored or migrated many services over the weekend, there are still ongoing issues with the subscription management for Loops

Movie Studio

47 answers, most recent on 8/24/2025

RE: "Takes" functionality

@Bol Hi Rob I am in the same boat as @CubeAce, wear and tear is not the issue, storage space is. My first 4TB backup drive is about 18 months old and is already 80+% full, after the current project which has 190GB of video and images, before I start

Music Maker

7 answers, most recent on 3/29/2026

RE: Loops unlimited will not load

It is really frustrating when we're paying for a subscription like Loops Unlimited and we are basically out of options to make our music. The worst part is the company rarely posts anything including real-time status updates on social media or on

Movie Studio

26 answers, most recent on 8/24/2025

RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems

Hi Can-Dive, Thanks for your reply. When you go into send a support ticket they say the Registry Key is probably corrupt but you can,t delete it with the windows registry editor. I tried to export it and also with administrator rights to no effect.I

SOUND FORGE

13 answers, most recent on 3/16/2026

RE: SF11 is stable - SF13, 14, 16 fail.

Experiencing the same issues. No other audio software causes me issues like this. Despite clean uninstalls and reinstalls, SF15 no longer launches. I just get a pop up that says “stopped working” and a small string of crash data. My biggest

Movie Studio

69 answers, most recent on 8/10/2025

RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10

Thanks for that. Downloaded MediaInfo but it us way beyond me - rapidly got completely out of my depth. My mkv files were generated from old camcorder PAL tapes using PotPlayer if that helps - have heard good and bad things about PotPlayer. Magix

SOUND FORGE

3 answers, most recent on 1/1/2026

RE: sound forge 9

Hi @Sorrento, you really should have started a new topic.. That said, search this forum for "Record what you hear"..Basically, 'Some 'PCs allow 'recording what you hear' natively, some do not,. All my Dell PCs allowed it, desktops and laptops going

Movie Studio

47 answers, most recent on 8/24/2025

RE: "Takes" functionality

Greetings, I know I'm a bit late to this topic but I've just read it and, because I only use takes once every blue moon, I have nothing to add to it EXCEPT that I have noticed, first with MS2024 and currently with MS2025 (I'm bypassing VDL2026 as it

Music Maker

20 answers, most recent on 1/28/2026

RE: Music Maker update 33.1.1.19

You can view your currently installed version and trigger the download and installation for available updates in the start dialog of the software. My current version shows 32.1.0.18 on both the start screen and help > About. When I use "Update

Movie Studio

3 answers, most recent on 5/13/2026

Nvidia and VDL2026+

Greetings, I'm rapidly coming to the conclusion that VDL 2027 is on the horizon for two reasons:- 1) Historically new versions come out end of May beginning of June, and 2) I always seem to receive a regular stream of emails strongly suggesting I