• Music Maker

  8 answers, most recent on 5/30/2026

  RE: Licence Document
  @Ward-Ron Hi . . . . I have Royalty Free Licenses for the Tracks I've made . . . . A 'Royalty free' licence, is one that you do not have to pay a royalty fee to use, this is the standard licence you get with the program, it does not allow you to
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley You can use IMGBurn to analyse a blank disk: put it in the drive, wait a few moments, then in IMGBurn, choose Mode>Verify. You can see the disk model number in the MID section: Also, I've found my connector doohicky so I can run my
• Music Maker

  8 answers, most recent on 5/30/2026

  RE: Licence Document
  @Ward-Ron First of all, we are not Magix staff, so you need to contact support directly for a definitive answer. You can find the license here: https://producerplanet.com/pdf/royalty-free-commercial-license-en.pdf Generally, there is always the
• Movie Studio

  6 answers, most recent on 2/1/2026

  RE: Video Deluxe 2026 Could Not Find a Part of the Program
  @Scott-Wright, @AAProds Hi Looking through the German section of the forum, this issue has been occurring randomly for seversl years. The solution is to uninstall and re-install the program, and remove all the fragments, files and folders and
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  @johnebaker Hi John EB, Thanks for your reply. I will probably remove the www. sub domain to free up a slot. I can't see any reason to keep it. John CB
• Music Maker

  7 answers, most recent on 7/24/2025

  RE: Installing Music Maker
  Hi, I have also been trying to download Music Maker Premium 2021 having changed PC's but the download in my service centre account is the 64bit free version and it does not recognize my serial number. Can anyone help me with this?
• SOUND FORGE

  15 answers, most recent on 3/29/2026

  RE: Error Message -24
  Hi @Darryl-Mason, you might try deactivating and reactivating Sound ForgeYou can access this via the MAGIX Service Center.- Log in to your Magix account using the email address and password you used when SF was initially registered- Click on "My
• Music Maker

  7 answers, most recent on 2/22/2026

  RE: LOST SOUND POOLS AND LOOPS
  @ed-malone Music Maker 2021 doesn't need to be registered again. Between version 2018 and 2024 you only need to log in with your customer account. That's enough to get the software running. But it is important that you use the same customer account
• Photostory

  13 answers, most recent on 4/18/2026

  RE: zoom in templates
  @beck3157 Hi Assuming you mean these Movement templates Did you download and install all the extra content which is available under Help, Free download...... ie: John EBForum Moderator  
• Off topic

  2 answers, most recent on 12/21/2025

  RE: [Closed] Transfer my account Selling: SF Pro 18, Acid pro 11, and Vegas Pro 22
  @RHRead The problem is that Magix support is currently very hard to reach. Here are many reports that they currently don't respond. You definitely need support to free up all licenses in your customer account. I suggest you try to get in contact
• ACID

  8 answers, most recent on 12/15/2025

  RE: Acid Pro 11 plante "update VST plugins"
  @Strictly-East Assuming this is caused by some VST, did you install a new VST between the last time Acid worked and now? Have you removed some entries from the VST paths in the program settings just to make sure Acid only scans certain folders with
• Other products

  2 answers, most recent on 11/19/2025

  RE: [Solved] I want to download Independence Free but get taken to the wrong page
  @Christopher-Burke You have Windows, correct? Magix sold some apps to Boris FX, for example Samplitude, but they didn't sell Independence to them. So it's odd they redirect the link to Boris FX. Maybe a mistake from the Website editor. But the
• Music Maker

  8 answers, most recent on 5/30/2026

  RE: Licence Document
  @johnebaker A 'Royalty free' licence, is one that you do not have to pay a royalty fee to use, this is the standard licence you get with the program, it does not allow you to sell creations made with this type of licence. In order to sell your
• SOUND FORGE

  2 answers, most recent on 5/5/2026

  RE: Error code -14
  @Rera53 Here you can check if the serial number actually applies to Sound Forge Pro 18: https://www.magix.com/int/support/my-service-center/product-downloads/ If not, then you can find the correct serial number in your customer account. When did you
• Movie Studio

  8 answers, most recent on 7/29/2025

  RE: Text to Speech conversion
  Indeed TTS worked like that in the free test version (4000 characters), but in the paid for version it says "A valid subscription or product with a hub quota is required to use MAGIX TTS services"...😡 is this a bug or do I really have to buy
• Music Maker

  7 answers, most recent on 10/20/2025

  RE: MMM 2014 fresh reinstall from website
  @Eleyan Which version of Music Maker do you have? Technically, you can update Music Maker 2021 to Music Maker 2024 (Version 32) for free. To my knowledge 2021 doesn't work correctly anymore, because it can't connect to the in-app-store. Also, the
• Video Pro X

  2 answers, most recent on 4/19/2026

  RE: Movie look suggestion: VHS
  @MovieEditorr Hi In addition to @Alwyn's comment, which I agree with , there are many different sources of video overlays/green screen effects which simulate the VHS artefacts and noise available from sites such as PixaBay, Pexels and many others,
• Movie Studio

  12 answers, most recent on 9/15/2025

  RE: Does MovieEditPro Premium support LUT?
  Hi Rob, It is not so easy. As I wrote I can download MEP2021 version from my account on MagixServiceCenter. But please note - in a meantime (12months) I've upgraded this version to MEP2022 for free. So my latest version is (was?) MEP2022. Today I
• SOUND FORGE

  7 answers, most recent on 11/23/2025

  RE: sound forge17 plug-in (ARA 64bit)
  @Timbim There might be a workaround. Install the free Sound Forge Pro 18 trial and copy the audio_plugin_scan_server EXE files from the SF 18 directory to your SF 16 directory (make a backup of your files first!). This workaround already helped
• SOUND FORGE

  3 answers, most recent on 10/24/2025

  RE: SF Pro 14 is erroneously looking for ARA Waves plug-ins
  @joe-patti Like I mentioned, install the free Sound Forge Pro 18 trial and copy the audio_plugin_scan_server EXE files from the SF 18 directory to your SF 14 directory (make a backup of your files first!). This workaround already helped other users
• Movie Studio

  26 answers, most recent on 8/24/2025

  RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  Hi Can-Dive, Thanks for your reply. When you go into send a support ticket they say the Registry Key is probably corrupt but you can,t delete it with the windows registry editor. I tried to export it and also with administrator rights to no effect.I
• Movie Studio

  9 answers, most recent on 7/31/2025

  RE: How long does it take for customer support to respond?
  @webfrit Hi. In my opinion, it is always worth having accounts with the individual plugin effects companies that you have. First it would allow such deactivations / re-activations and second, sometimes there are free updates to such programs that
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  I really do not know. Have you tried enabling the legacy MP3 encoder and trying that? Replacing the "mp3plug2.dll" file in the 'FileIO Plug-Ins' folder may fix the issue, I tried the <.dll> MP3 file from SFP-15 which worked, but I'm not sure
• SOUND FORGE

  7 answers, most recent on 3/12/2026

  RE: RX VST Plugin Issues
  @Myu I think ARA is broken in SF16. I had the same experience. You can try the following: install the free demo version of SF18 and copy and paste and overwrite the following files from the SF18 folder into the SF16