• Movie Studio

  5 answers, most recent on 2/14/2026

  RE: [Closed] No My Products shown in my account
  So I have 14 platnuim and want to download it on my new computer. I have the serial number but its not in my products in my account, only 13. I keep telling support this but its like talking to a fence post. They can't understand. I tried to
• Movie Studio

  11 answers, most recent on 5/2/2026

  RE: MEP 2016 Plus - Trying To Copy Media Onto New Project
  @CarpentersMate Here you go, Mike. Rough and ready but it should help you. Sing out if you get stuck.
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  Greetings all, Nvidia have released RTX driver 591.59-desktop-win10-win11-64bit-international-dch-whql available as Game Ready only. On my system with RTX 4060 and MS2025 this driver still DOES NOT give NVENC hardware encoding with H.264 or HEVC but
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  Here is a link to the Vegas forum where a Vegas developer discusses how/why Magix dropped all support for Sound Forge, Acid and other products. The forum moderator hid my initial comment and asked me to provide a direct link. Since it is in a
• Video Pro X

  3 answers, most recent on 3/17/2026

  RE: add-ons
  @Antonio-Marte Hi and welcome to the forum. . . . . when I try to reinstall the proDAD add-ons, it says they're already installed . . . . Unless you uninstalled the proDad addons before uninstalling/re-installing VPX 17, then they should be
• Movie Studio

  5 answers, most recent on 9/21/2025

  Menu Template problems
  I am creating a customized disc menu and am trying to make every page look the same. I have tried clicking on 'save in last template' but nothing happens. And when I click on 'Last templates' nothing comes up. If I double-click the blank 'Last
• Movie Studio

  3 answers, most recent on 1/20/2026

  RE: Cookie cutter proportions?
  So CC isn't flexible enough... I ended up using layer matte #14 and adjust it as needed
• SOUND FORGE

  11 answers, most recent on 1/21/2026

  RE: Licenses for songs used from Sound Forge
  So I decided to go to Haawk's website to see if I could find a better resolution to the Copyright problems. They have a Whitelisting process where you can explain your licensing and provide your Youtube channel address so they wont flag the story
• Samplitude

  3 answers, most recent on 7/28/2025

  RE: possible script?
  @Faebhean-Kwest Please be aware that Samplitude and Samplitude Pro are no longer owned and developed by Magix, they are now BorisFX products. As such, I would recommend you to register at and repost your question to the dedicated forums at
• Other products

  20 answers, most recent on 5/27/2026

  RE: Independence Pro 3.3
  I am sorry to paste like this but I keep getting a 403 Forbidden error and I can't contact support or make my own thread  
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  I'm stumped, Rick, because I've now used three PCs and not all even in the same location, and with different software: REAPER, Sound Forge 14 and VLC Player. Two with Windows 10 and the other with Windows 11. I have a new PC at home using an old
• SOUND FORGE

  3 answers, most recent on 9/21/2025

  RE: SF17 will not completely load
  @Gene-Greer Thanks. It looks like you have Sound Forge Audio Studio, which comes with the Music Maker ASIO driver. This one seems to have compatibility problems with your system and crashes the app. To uninstall Magix Low Latency you can press the
• Movie Studio

  24 answers, most recent on 9/20/2025

  RE: Inserting a clip on the timeline
  @Pete-Lowland Hi . . . . I am keeping a list of those thing (multiple different subjects), when time comes, should I publish and if so where? . . . . Assuming you mean the tips and methods of editing, you will find that a great deal has already been
• SOUND FORGE

  13 answers, most recent on 8/8/2025

  RE: Can't register SF-7b even with the key
  Thanks for the continued help. The program installs just fine, and it's under a Sony folder in C: Everything normal there. The program opens normally and functions, except that I keep getting the "26 days left" message. It started with 30 days, and
• Movie Studio

  9 answers, most recent on 10/24/2025

  RE: Movie Sudio 2025 developed a strange behaviour
  @me_again, @CubeAce, @johnebaker Hi AndyW, Ray and John, I found this online. MxQtmReader.exe is an internal component of Magix Video Deluxe and is used to import and process certain media files. You can find this file at the following location: C:\
• Other products

  One answer, on 1/8/2026

  RE: I keep getting Error Code 24 so can’t authenticate the product
  @Jackie-Daniels Welcome to the Magix user to user forums. Where exactly did you purchase the software? From what you write I assume this may be from a previous owner? If so, that owner must advise Magix that he/she has sold the product to you and
• Other products

  One answer, on 4/25/2026

  RE: Cannot install the Magix PC Check&Tuning 2026 - License Key is Missin
  @Juanito-Lagadia Hi I have removed the order and serial number from your post. This is a public forum and you should never post confidential information, such as contact details, serial, ticket or order numbers etc here. The 'serial number ' you
• SOUND FORGE

  15 answers, most recent on 1/2/2026

  RE: mouse won't click properly in sf 18 waveform
  since double-clicking doesn't work in 18 It does work.. sort of.. you just have to double-click really really fast. As I recall, this annoying issue started with SF-16 and was never addressed and adjusting the click speed in the OS settings does not
• SOUND FORGE

  2 answers, most recent on 4/24/2026

  RE: Buying serial number to activate SFAS 17
  @Roberto-Kirst If you registered Sound Forge Audio Studio 10 with Sony, you can use the same login credentials (e-mail and password) at Magix.com and download it there. Regarding version 17, you can now only get old stock licenses from third party
• ACID

  4 answers, most recent on 5/19/2026

  RE: Acid Pro 7.0
  Where can i download my acid pro 7.0 I use to goto to Sony media software I paid my hard earned money for it and now i can not download
• Movie Studio

  22 answers, most recent on 1/7/2026

  RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
  @CubeAce Hi Ray, Or maybe the 'feature' was just dropped and not a bug but a planned cut I'll go with Occam's razor - simply whoever programmed the thing didn't understand these things and no one who did was left. All that happens is that mono sends
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  @AAProds Al, either way it is available and Jeff didn't stipulate any conditions or lack of them. My understanding is that after the first year the only option to retain Win 10 will be the paid one and it will incrementally increase in cost and end
• Movie Studio

  3 answers, most recent on 2/27/2026

  RE: MPEG4
  @David-Thompson2175 In addition to the information Al, @AAProds, has asked for . What is the specification of your computer system including Windows version, see this topic for what is required and please quote processor and graphics card make/model
• ACID

  8 answers, most recent on 2/27/2026

  Acid Music Studio 11, Auto update failure.
  Every time I run Music Studio 11, im prompted to upgrade. So I have been trying but it always fails at installing the Microsoft Visual Studio redistributable . I have tried downloading the version from microsoft and running a repair, then installing