Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

My apologies for my ignorance on these matters, but here are screenshots to what I am seeing to where you told me to pull up. It also doesn't appear it has loaded on the One Drive. Let me know what is next. I appreciate your patience.

Movie Studio

One answer, on 5/8/2026

[Closed] Need Help Reactivating or Purchasing New VEGAS 365 Subscription

Hello :D My VEGAS 365 subscription was cancelled because I unfortunately missed the payment notifications after changing my debit/credit card. I previously had a 2-year agreement/subscription. I would now like to purchase the same type of

Movie Studio

36 answers, most recent on 7/14/2025

RE: Video Deluxe 2026 website

@Bol Thank you for responding. I understand and appreciate that the company is going through a transition. For the Forum Moderators, it must be difficult not to have a Magix Forum Manager to provide direction and feedback, but that does not mean the

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

I need answers to specific questions from our IT Security Team related to our desire to upgrade to Vegas Pro 23. One of my employees has been working on this for months. She was assigned this ticket number ****, but MAGIX closed the ticket without

Movie Studio

3 answers, most recent on 8/9/2025

How do you access voice to text in movie studio 2025

I recently purchased movie studio Suite 2025 and all my research that this particular version had voice to text. I have installed every add-on available to me and I'm not able to locate where this feature is. When I go to the hub It shows me text to

Samplitude

7 answers, most recent on 3/31/2026

CC control of VST within Samplitude Pro X7

Have a VST effect (Helix Native) that can have external MIDI control of various parameters. Considering using an older BCF2000 for the control of variable parameters (ex. frequency bands of EQ). Started using this off the bat and I can get MIDI

Music Maker

14 answers, most recent on 9/27/2025

RE: What are the corresponding albums to Soundpools with no images showing

Unfortunately, when looking for DubStep Vol 2 I got this message stating: "Xtreme Step - Complete Bundle - producerplanet.com The Soundpool contains all loops from 'Dubstep Vol. 2' of 'Soundpool DVD Collection 20' So I got the Xtreme Step Bundle and

SOUND FORGE

4 answers, most recent on 9/20/2025

RE: Soundforge Pro 18 automatically changing the sound of my files

@Dave_W Don't edit MP3 files. Always convert them to WAV first or enable in the Sound Forge program preferences to proxy compressed file formats. MP3 is used as an end consumer format for playback. My guess is, that editing MP3 files in modern

Movie Studio

7 answers, most recent on 3/24/2026

proDAD VitaScene V5 PRO

Greetings, Back in November 2023 I bought MAGIX Movie Studio 2024 Suite with Vitascene 5 as an addon. I used it on rare occasions to give atmospheric effects on some old clips. It worked as expected but I thought that for what I do it's too

SOUND FORGE

29 answers, most recent on 9/16/2025

SF 11 refuses to start, even full re install

After years of using the same original install, Sound Forge 11 suddenly started crashing on launch. I contacted support, and the only suggestion I received was to fully uninstall and reinstall the software. I followed those instructions, but after a

Movie Studio

5 answers, most recent on 7/3/2025

RE: 2nd try AI Media Management in Video Deluxe

I'm a new user - installed the software about 10 days ago and I agree with your #1 comment about the AI classifications being inaccurate. I have 2 things I'm struggling with as well. 1. when the classification completes (it takes DAYS for that to

Movie Studio

One answer, on 5/26/2026

Mixdown showing hardware acceleration deactivated in Movie Studio 2024

Hello,at first i wanna say i did see - https://www.magix.info/us/forum/hardware-encoding-for-mpeg-4-export-stopped-working--1329535/Tried solutions from it but nothing helps.1. switch cpu/gpu encoding2. reinstall3. remove magix folders from

Off topic

40 answers, most recent on 1/26/2026

RE: [Closed] Does Magix have customer support?

I purchased a Magix software product last week via the Magix website and paid via PayPal, the payment went through, but errored out when redirected to the Magix website. I’ve opened up a support ticket, emailed the email address provided in the

ACID

3 answers, most recent on 1/1/2026

Missing ExpressFX Reverb DLL in ACID Pro 8.0.12 on Windows 11 Home

Happy new Year everyone. I need the original ExpressFX Reverb DLL that ACID Pro 8.0.12 (Build 26) normally installs via DLM. On my fresh Windows 11 Home 25h2 installation, the DLM fails to initialize, and therefore the ExpressFX Reverb plugin is not

Video Pro X

10 answers, most recent on 8/10/2025

RE: Programme freezes

Thanks for your time, you are right, the video is from a Canon video camera. The audio is there at the start of the clip, it is when I move the slider to get to the end of the video (or further along) that it goes wrong, like wise if it does start

Movie Studio

2 answers, most recent on 12/30/2025

[Closed] Vegas Pro 23: Waveforms Shift Depending on Zoom Level

I’m having an issue in Vegas Pro 23 that I’m not sure how to properly describe, but I’ll try to be as clear as possible. However here is a video demonstrating the problem. Here’s what’s happening: I drag a video clip that includes audio onto the

Off topic

4 answers, most recent on 10/29/2025

Tired of all the sales/upgrade emails from Magix

I am tired of receiving spammy sales emails multiple times a week from Magix. Apparently Magix feels that my time and inbox are theirs to do whatever they want. Sure, I can unsubscribe from all emails but that's not what I want. What I'd like is the

Rescue Your Videotapes!

7 answers, most recent on 12/2/2025

RE: DRIVER DOWNLOAD

@johnebaker @SP. @AAProds Many thanks for your assistance & your advice. I have attempted to download & install the driver updates as suggested but without any success. The closest I came to any success, in 2 cases, the driver started to

Other products

One answer, on 5/12/2026

[Closed] Vegas Pro 16 & 20 continually malfunction in so many ways

I have been having global problems using Vegas Pro for years. This is both with Windows 10 and 11. It is with both Vegas Pro 16 and 20. I have reinstalled these so many times. It is both with my desktop and laptop computers which have good specs. I

Samplitude

30 answers, most recent on 7/10/2025

RE: Samplitude Music Studio X8 - suddenly crashing

@Steven-Wood Some additional things you could try: Open cmd.exe as administrator (it's best to enter cmd in the Windows search and then right-click the search result to start as administrator), type DISM.exe /Online /Cleanup-image /Restorehealth

ACID

3 answers, most recent on 1/1/2026

RE: Missing ExpressFX Reverb DLL in ACID Pro 8.0.12 on Windows 11 Home

@Andrew-Goode First, since this is essentially the same question as you asked in your other thread, my initial response was to consider hiding it and asking that all responses and further postings were made there. However, I do accept you are asking

Movie Studio

4 answers, most recent on 6/7/2026

RE: MAGIX Video deluxe 2026 Premium - My first voice over is the pits

Both Johns, again thankyou for the time you guys put in to help us out here 👏 this production starts to get to me if i have been at it to long I looked at (browj2) detailed advice and i have noted stuff i will investigate over time but will download

SOUND FORGE

38 answers, most recent on 9/16/2025

RE: MP3 conversion glitches

Hi Rick, wow that's a lot of effort to see if you can reproduce this issue. I really appreciate the lengths you've gone to here. Bizarrely, I don't think I have a glitched file remaining (I'll check the recycle bin) because once I identified the

Off topic

40 answers, most recent on 1/26/2026

RE: [Closed] Does Magix have customer support?

I purchased a Magix software product last week via the Magix website and paid via PayPal, the payment went through, but errored out when redirected to the Magix website. I’ve opened up a support ticket, emailed the email address provided in the