• Movie Studio

  3 answers, most recent on 7/24/2025

  can't register new computer
  Hi, I have bought and used movie maker 2023 on my old computer. I have a new computer but i can't create a activation code to activate software on new laptop. It give me error: Which means: "Error durning activation Activation wasn't successfull,
• SOUND FORGE

  One answer, on 12/16/2025

  download free - coupon bundle soundpool bestseller bundle not working
  When I go to My products on producerplanet.com I cannot find a download button to download my soundpool bestseller bundle. I have supplied my voucher code and it is listed under My Products - but no way to download.
• SOUND FORGE

  One answer, on 7/1/2025

  RE: Sound Forge Audio Studio 17 won't reinstall on my Windows 11 computer
  @Harold-Ash Hi A voucher code is one time use only. When you redeemed the code the first time, you will have received your serial number for product activation. The download and serial number will be available in your account, at magix.com, under My
• ACID

  One answer, on 5/28/2026

  RE: Serial number
  @ronie-d Welcome to the Magix user to user forums, so not any contact for Magix staff.. ACID Pro is now produced by BorisFX so is no longer a Magix product. Where did you buy the software? The seller should have provided you with either a serial key
• SOUND FORGE

  2 answers, most recent on 3/2/2026

  RE: serial number
  When you sign up for the (try for free) trial version of Sound Forge , Magix/Vegas emails you an activation serial code which you can use for 30 days without limitations, aside from the included third-party add-ons. If you go ahead and purchase, you
• Video Pro X

  14 answers, most recent on 10/21/2025

  RE: [Closed] Serial Number / Licenses
  @Jesse-Boyland2330 Hi Error code -24 means the serial number has already been registered to another email address. Are you using the same email address you used to purchase the software? John EBForum Moderator
• SOUND FORGE

  6 answers, most recent on 10/13/2025

  RE: Can anyone help me make a Sound Forge script?
  @Dan-Hicks LLMs like ChatGPT hallucinate APIs that don't exist. That's why you get error messages. It's possible to script this in SoundForge but ChatGPT doesn't have enough code examples in it's training data to generate something working.
• ACID

  One answer, on 5/4/2026

  RE: Old Software on a dead laptop
  @Terrell If you registered the Acid 6 in your Sony customer account, you should theoretically be able to use the same login credentials (I hope you remember e-mail and password) on Magix.com (all accounts were transferred from Sony to Magix) and
• Music Maker

  7 answers, most recent on 12/16/2025

  RE: MUSIC MAKER 2026 ULTIMATE did NOT download only Premium did
  @Jerry-Nixon That's correct. See this screenshot. Please check the order confirmation e-mail for additional serial numbers or voucher codes to unlock to bonus content.
• Music Maker

  3 answers, most recent on 8/11/2025

  [Solved] Activation Key Registered But Not Registered
  I just did a complete format and reinstall of my PC and now can't get Music Maker 2023 to accept my key. I tried going to My Products and it shows I registered the product and gives the date. But it doesn't show the actual key (which thankfully I
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  Bilbo's on-board burner gave me this response It always did which is why I bought the Verbatim external burner. MS CoPilot had me check the disc with ImgBurn and said"Ah — there’s our culprit, ...Your disc’s Media ID: CMC MAG‑D03‑64 tells the whole
• Movie Studio

  8 answers, most recent on 4/10/2026

  RE: -14 error
  @lighthope Please read https://www.magix.info/us/support/?question=395974&title=what-should-i-do-if-error-code--14-appears-when-activating-the-program and follow the advice given there in order to resolve the problem. (It seems you are entering
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  Here is a link to the Vegas forum where a Vegas developer discusses how/why Magix dropped all support for Sound Forge, Acid and other products. The forum moderator hid my initial comment and asked me to provide a direct link. Since it is in a
• Movie Studio

  One answer, on 1/14/2026

  [Closed] Sucking, suck moive studio 13
  Movie studio 13, got it in one of three places. how to answer, installed on new computer. wont let serial number work or authentication code. sent to page that wont connect and times out. went to MAGIX cant find MY PRODURTS. Product has not been
• Movie Studio

  16 answers, most recent on 8/20/2025

  Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium
  Having installed Video Deluxe 2026 Premium, I click on 'Help' > 'Activate Content Packs...' to install proDAD VitaScene V5 PRO and then insert my coupon code. I then get a message that my coupon code has already been redeemed. If this is true,
• Movie Studio

  3 answers, most recent on 9/24/2025

  Serial Number
  I have a hard copy of Movie Studio 2024 Platinum which I purchased earlier this year. I need to reinstall it but have lost the registration code. I am using Windows 10. Can someone please help me to get the software reinstalled?
• ACID

  3 answers, most recent on 8/30/2025

  [Solved] Acid Music Studio 10 - Cannot Register on New PC
  Hello, I have a copy of Sony Acid Music Studio 10 that I purchased back in 2017 and used on a Windows 10 pc for years. I just bought a new Windows 11 pc and installed it on the new computer, and I am unable to register after installing because the
• SOUND FORGE

  10 answers, most recent on 12/5/2025

  Error Code 24. Just bought and installed.
  Hi. When I enter the serial no that i received from you, it takes a couple of seconds, and then I receive this. The serial no in my email is P3-58871xxxxx-xxxxx-xxxxx-xxxxx. Can I get a new serial no? Best
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  Hi @Olec, the unpacked installer for Sound Forge Pro 15 can be downloaded from WeTransfer for the 3 days.https://we.tl/t-XiML7DLa6XhJZtv5 Your activation code must be specifically for SF Pro 15 or you will not be ale to activate it after
• Movie Studio

  3 answers, most recent on 7/3/2025

  RE: Need Authorization Code
  Thank you for the response. Vegas 10.0 works fine on my two computers running Windows 11. The issue is that I cannot launch on the new computer without an Authorization Code, which I cannot obtain.
• SOUND FORGE

  One answer, on 12/29/2025

  RE: 1618
  @Mr_Gosh Welcome to the Magix user to user forums. This Google Search page will answer your question about error 1618. Please follow its advice carefully! HTH JeffForum Moderator
• SOUND FORGE

  7 answers, most recent on 4/9/2026

  RE: Ozone elements says serial # wrong
  @Paul-Gaunt In addition to what @SP. has quite correctly written, please be aware that Sound Forge is now manufactured by BorisFX so all support requests should be directed to them. However, it is likely that the confirmation of purchase email you
• SOUND FORGE

  3 answers, most recent on 8/23/2025

  RE: Sound Forge Pro Suite 18 - iZotope Plugins Activation
  The only serial I got is the one starting with P3I clicked on the barcode, entered the P3 code and this happened:
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  @SP. yeah it just shuts down completely. Occasionally it will "hang" for a second or so and a splash screen is shown momentarily which has an error code. but that disappears almost immediately and the programme shuts off.