Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@Paul-Morjanoff This is often a problem with Microsoft .NET or the Microsoft Visual C++ Redistributables. To install Microsoft .NET 3.5 Runtimes or earlier versions click on the Windows Start button and type Turn Windows Features on and off. While

Movie Studio

8 answers, most recent on 2/5/2026

RE: Repeated glitch in burned disc

@k9vet Hi Would you please answer the specific questions you have been asked regarding disc brand, type and the burn parameters. General comments make it difficult for us to be more precise in diagnosing the issue you are having. . . . . 8.5gb

Rescue Your Videotapes!

One answer, on 1/30/2026

USB Videowandler 2 – video jumps back and forth on Windows 11

Hi, I’m using Rescue Your Videotapes! (USB Videowandler 2), purchased in 2017. It worked perfectly for years on Windows 10. After moving to Windows 11, the audio works flawlessly, but the video repeatedly jumps a few frames backwards and then back

Other products

5 answers, most recent on 9/30/2025

[Solved] Independence Pro 3.5

I purchased Independence Pro when it was originally Yellow Tools. The software was originally 3.1 then you had to manually upgrade to version 3.3. Somewhere down the line when the software was upgraded to 3.5 something went terribly wrong as I

Video Pro X

4 answers, most recent on 8/15/2025

RE: Reset programme settings to default. How to reinstall after restart.

@George-Monaghan Hi Thanks for the information and pleased to hear the reset fixed the issue. . . . . how do I get them loaded back into Pro X 16 . . . . I would not advise loading these back into VPX 16, the fixed issue may be re-introduced. Making

Movie Studio

26 answers, most recent on 6/8/2026

RE: Message: Could not find a part of the program. Please install again.

Did anyone solve this? My Video deluxe 2026 Premium now doing it. Full uninstall and reinstall etc to no avail. Yes I use OneDrive but only for storage - no local directories are located on the OneDrive. And I sign in with a local account - Windows

Movie Studio

46 answers, most recent on 1/28/2026

RE: BEWARE Latest Nvidia GTX 591.44 Drivers

@Manfred-von-Erlangen I haven't tried the Studio driver version. It works for you but I'm not going to risk it. I did mention in the original post I'd not tried the studio drivers. @johnebaker HEVC, H264, AV1 various presets for each. There is a lot

Audio Cleaning Lab

22 answers, most recent on 8/3/2025

RE: Webradio

@Donald-Rivers @GRB I can also confirm that webradio works in my SFACL4 as well but I also note that a lot of stations no longer work for some reason. I think Magix needs to do a general cleanup of their station database or enhance the system so

Video Pro X

29 answers, most recent on 9/13/2025

RE: Kodak C330 audio

@nicolesharp100 Hi We need more information on the MOV file encoding formats used for the video and audio. Download and install MediaInfo and analyse one of the clips and post the results, see this tutorial on how to setup MediaInfo and analyse a

Other products

One answer, on 12/22/2025

[Closed] I buy VEGAS Pro Suite 23 but my company ask to have the offline file

(sorry for my english, i'm doing my best) Hello,On december 2nd i buy the pack VEGAS Pro Suite 23 to do video editing for the company where i work in France. When attempting to install the software on a professional workstation, the installation

Photostory

15 answers, most recent on 1/28/2026

RE: 2026 Manual doesn't agree with program - Split Photostory, etc.

Re your comment above, I have another problem. The Sony DVD-R disk I burned, that I mentioned above, the AVCHD, doesn't play back on my home BlueRay player. I get the main menu screen with the two story lines switchable and it looks great in HD.

SOUND FORGE

38 answers, most recent on 9/16/2025

RE: MP3 conversion glitches

Yes, I rendered from Reaper. And it was the first time I was rendering with live effects on the tracks. So here's the full audio journey: 1) recorded voice artist using Reaper; exported as 44 kHz, 16 bit, mono WAV (have been doing this for maybe 15

Music Maker

18 answers, most recent on 9/21/2025

RE: Using Music Maker Mx created music in commercial products

@Leonard-1 HI In addition to @SP. comment there are some points to be aware of when using loops. Licence differentiation.There is no differentiation that indicates a Soundpool is commercially licenced and others are not - they are the same

Off topic

4 answers, most recent on 10/29/2025

RE: Tired of all the sales/upgrade emails from Magix

Greetings Jeff, I rarely receive emails from Magix, though I do see quite regular "pop-ups" advertising their products It's the opposite for me (UK). I receive loads of sales based emails from Magix but I've not seen a pop-up for a long time. I

ACID

11 answers, most recent on 12/30/2025

RE: [Closed] DLM manager fails to load on installation, so no built in plugins

@Andrew-Goode Hi . . . . I've now upgraded to Windows 11 Home 25h2 . . . . That may have made matters worse, especially if you are logging in with a Microsoft account. You may have OneDrive activated and syncing your Documents, Desktop and Music

Movie Studio

3 answers, most recent on 12/5/2025

RE: Video Deluxe 2026 Keeps Hanging

Thanks. I'm not technically au fait with the first part, but I glean from it that my system may not be man enough in terms of graphics... 😕 My PC was built for audio, to use in my home recording studio, so I didn't opt for a higher spec graphics

Off topic

160 answers, most recent Yesterday

RE: Magix support has not responded to support tickets for months

@Frank-Pietrantoni9884 Hi Frank, We're off-topic here, but: In your first post, you mentioned that it was your "desire to upgrade to Vegas Pro 23" which, I presume, you are already using a version of Vegas. If it's Vegas 22, then you have the EULA

Rescue Your Videotapes!

One answer, on 11/24/2025

dark picture, Magix Video Saver 2023 version.

I recently upgraded to Magix Video Saver the 2023 version. Unfortunately ever since I upgraded my Magix the footage I capture from my video player is darker than I'd like it to be. Sometimes it's really bad and then I try and try again by cleaning

Photostory

13 answers, most recent on 4/18/2026

RE: zoom in templates

@emmrecs @browj2 Hi Jeff, John I installed the trial version of PS 2026 on a clean Windows Virtual machine, it includes all 59 Movement templates which are not in the extra content downloads, the Movie , Slideshow and Disc templates etc are limited

Music Maker

6 answers, most recent on 7/17/2025

RE: What probability exist that the Ai di Music Maker can create existing?

@MrVortex HI . . . . just buy the right sales license? . . . . Do note there is no differentiation that indicates a Soundpool is commercially licenced and others are not - they are the same soundpools, you must retain copies of the licences for

Video Pro X

6 answers, most recent on 7/13/2025

RE: [Closed] It pauses

Hi, I know you've reinstalled, uninstalled OD etc,, 👍 So just for anyone else. My files on (C) drive show as if they're in OneDrive but that is now just a folder destination on my PC, I've signed out of OD & disabled it in Start-up -

Movie Studio

9 answers, most recent on 10/24/2025

RE: Movie Sudio 2025 developed a strange behaviour

@me_again Hi Andy . . . . GoPro MOVs . . . . Cineform . . . What does a MediaInfo analysis give on one of these files? GoPros do not encode in the Cineform encoding format, have the videos been through a video converter? What change recently

Movie Edit Now

One answer, on 2/28/2026

RE: Activation of HVEC-Codec Feature

@Fergal1 HI The same as when you had the issue before, you need contact Magix by email to infoservice@magix.net giving details of the purchase etc. Response times are extended at the moment, if you get an email from the AI Support system, offering

Movie Studio

36 answers, most recent on 7/14/2025

RE: Video Deluxe 2026 website

@CubeAce Hi Ray . . . . If you reside in one of the other supported language country versions of the program and log in accordingly, do they get their own forums? No, they end up here. . . . Try the following, select another language, eg Spanish,