• Video Pro X

  3 answers, most recent on 3/17/2026

  RE: add-ons
  Good morning, I need to download a copy of the invoice for the product purchased to submit to the consulting firm for the 2025 financial statement. Could you tell me how and where to download it? Thank you.
• Audio Cleaning Lab

  7 answers, most recent on 5/5/2026

  RE: Dolby Noise Reduction system
  I have the old Magix Audio Cleaning Lab 2005, so old that I have to have the install disc in the drive while using it, or it won't operate.For the life of me, I can't figure out how to get to the Dolby B-C function. I have an old cassette dub that I
• Video Pro X

  7 answers, most recent on 6/4/2026

  RE: Annoying popup
  @rickduley Rick, I typed "popup" into the search bar on the Support page and one of the returns was this: https://www.magix.info/us/support?question=371856&category=0&title=how-can-i-remove-ads That might help you.
• Music Maker

  One answer, on 12/20/2025

  help
  I bought Music Maker through Amazon and only received a voucher code, and your redemption page isn't working. How do I redeem it so I can get the program?
• Photostory

  One answer, on 2/17/2026

  Photostory Deluxe 2026: How to delete a transition between 2 photos
  W11, If I want to replace a transition between 2 photos by another transition. I can't find the way to delete OR remove the transition.
• Music Maker

  One answer, on 1/30/2026

  request former music maker 14 control panel on my 2026 music maker
  The audio voice record control was easier on my 2008 music maker. how do I achieve that classic view on the 2026 music maker?
• Music Maker

  3 answers, most recent on 11/23/2025

  2026 ultimate
  How do I instal MM Ultimate 2026 - I bought it, so I have the 2026 Ultimate version and the mail Have a good day
• SOUND FORGE

  8 answers, most recent on 11/21/2025

  RE: Sound Forge 17 not loading on Windows 11
  I did a test in saving in WAV, and it works. It will not work in saving as an MP3. Any thought on how to resolve this?
• Other products

  One answer, on 10/17/2025

  [Closed] Moving the timeline and video preview
  How do I move the timeline and video preview to the top of the screen in Vegas 23?
• SOUND FORGE

  3 answers, most recent on 1/1/2026

  sound forge 9
  Hello, I just purchased a new computer with Windows 11. I've tried over and over to install the program using the disc and the download from the Magix site. After installation, the program wants the serial number and then a long authentication code.
• Movie Studio

  30 answers, most recent on 9/24/2025

  RE: No sound from combined files
  @Bol-SANAwesome. That's exactly what I want to achieve.Can you tell me how to do it?
• SOUND FORGE

  One answer, on 6/15/2025

  Sound Forge Pro
  How can I download to another computer?
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  just the header info to indicate the file is interlaced instead of progressive. How do you do this?
• SOUND FORGE

  6 answers, most recent on 5/1/2026

  RE: Sound forge pro 11
  I don't have access to the old email anymore and I wouldn't remember the password either. I bought it for my business. I only see a trial of sound forge pro 15 on my account now. How would I get a copy of my pro 11?
• Music Maker

  One answer, on 3/4/2026

  RE: Not Loading Saved Projects
  @Ken-E Hi . . . . Should I uninstall and reinstall? . . . . No, this may make the situation worse. . . . . in the correct place but wrong folder(?) . . . . A bit of a long shot, are you using OneDrive and they ending up in the 'OneDrive/Documents'
• Video Pro X

  33 answers, most recent on 7/15/2025

  RE: keyframe bugs remaining in the current version of VPX17 (v..269)
  Actually the situation with VMS17 is more complicated as how the keyframe position behaves can vary with how you adjust the length of a clip. Dragging the beginning of a clip to trim it gives different keyframe positioning to cutting it. Anyway what
• SOUND FORGE

  One answer, on 4/27/2026

  Sound Forge 9.0 reg not working on a new PC
  I'm setting up a new PC and want to re-use SoundForge 9.0 and the registration links do not work.  How can I get it working on my new PC? Thanks. The serial number is . . .
• Off topic

  160 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  @PATIENT-X @SP. should I expect to receive a DM from Tom then at some point about my issue since he can see my reply & it shouldn't be public? Sorry I've not used a forum before so trying to figure out how this works lol
• Other products

  20 answers, most recent on 5/27/2026

  RE: Independence Pro 3.3
  @RICHARD-HOWELLS Ok, the libraries are showing up in Independence. But how did they get there? Did you run the library installer for Candy and for the Independence libraries? I believe that is necessary. In my experience simply adding the libraries,
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  I need assistance. I purchased Vegas Pro 22 and it never worked. I just purchased Vegas 23 and I have not received it. I have contacted all supports to no avail. How can I get assistance please....
• Other products

  One answer, on 10/19/2025

  [Closed] DVD Architect Studio 5.0
  I am unable to perform online activation for DVD Architect Studio 5.0, so please tell me how to resolve this.
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: [Solved] "Takes" functionality
   Hi All, Amazing what I have learned from all your comments. Not only the “Takes” subject, but also on the VDL work flow for film creation. Many thanks for all of this. I started my project to get through the VDL editing learning curb and that is
• Audio Cleaning Lab

  2 answers, most recent on 11/30/2025

  RE: cannot active audio cleaning lab
  @Former user So, do I understand it correctly that the program was installed? And you are how at the activation screen? It could help if you temporarily disable the Windows Defender firewall.
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  Thanks for info, but I am in over my head. after several hours the 'grabber' is located in "other devices' and the drivers do not get there and I have no idea how to fix it.