• Movie Studio

  26 answers, most recent on 8/24/2025

  RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  @emmrecs Jeff, I didn't realise you can export the whole registry but have worked out how to do that now, thanks for the hint. @PETER-SMITH1397 Pete, when you have the Registry Editor open, to back it up: File>Export>Export Range All (or as
• Movie Studio

  2 answers, most recent on 10/25/2025

  RE: using timecodes to synchronize tracks
  @Joel_ Hi Video deluxe does not support syncing clips by timecode. However if the videos have the same audio track they can be synchronised by:- Hold down the Ctrl key and select each video clip to be syncedobject.  Right-click one of the main
• Music Maker

  9 answers, most recent on 12/29/2025

  RE: Music Maker Loops Unlimited Subscription
  @David-M-Turner It could also be a driver problem. Windows might create a crash log with more details. To look it up, press the Windows key and R on your computer keyboard. This opens the Run window. Now type perfmon /rel and press Enter. This opens
• Audio Cleaning Lab

  One answer, on 3/28/2026

  Cannot install Magix Audio Cleanic 2014
  Hello, I own MAGIX Audio Cleanic 2014 and I am trying to reinstall it on my current PC. However, the installer downloaded from my MAGIX account is an online setup tool, and it always stops during the download process. It seems unable to retrieve the
• SOUND FORGE

  8 answers, most recent on 12/15/2025

  RE: sound forge 17 wont open
  btw, welcome to the Magix Sound Forge users community @Sarah-Lochridge, You could try resetting Sound Forge, which is typically done through the 'File> "Reset all preferences and clear cached data" command which has been known to resolve many
• SOUND FORGE

  8 answers, most recent on 12/15/2025

  RE: sound forge 17 wont open
  @Sarah-Lochridge Does it crash? If you press the Windows key and R on your computer keyboard it will open a window where you can type perfmon /rel and then press Enter. This will open the Windows Reliability Monitor. Here you'll find crash reports.
• Music Maker

  9 answers, most recent on 11/1/2025

  RE: Loads but wont run
  @THOMAS-LINNERTZ Please check the Windows Reliability Monitor for crash logs and copy and paste them here. There is no phone support. We might be able to solve this faster than creating a support ticket. To do this, press the Windows key and R on
• Music Maker

  14 answers, most recent on 9/27/2025

  RE: What are the corresponding albums to Soundpools with no images showing
  Thank you for the response. I purchased the Xtreme Step Bundle (Vol 1 & 2). Berlin Bro does not show up. In Dub Step Vol 2 has then mfollowing: Pads Full Jack Keys Piano String Synth Berlin Bro Synth Scream FX Atomic FX Xreme Bundle has none of
• SOUND FORGE

  3 answers, most recent on 8/22/2025

  RE: Installation issue with ACID 11 and Sound Forge Audio Studio 17 on Win
  @Sooyong-Shin Can you please check the Windows Reliability Monitor for crash logs? Press the Windows key and R on your keyboard to open the Run window. Type perfmon /rel and press Enter to open the Reliability Monitor. Navigate to the red cross
• Movie Studio

  7 answers, most recent on 9/29/2025

  RE: in Movie studio 2025, how can I combine audio tracks from wmv
  @jeremy-smith Jeremy, you can easily copy the audio effects to another audio object. Right-click on the object you have applied the effect to. Choose Audio Effects>Copy Audio Effects. Select the effects you want to copy then click
• SOUND FORGE

  One answer, on 11/12/2025

  RE: Does SoundForge (17) include playback speed control?
  Hi @Chayim-Alevsky, most all versions of Sound Forge Audio Studio and Pro have the "Rate" (aka, scrub) playback slider at the center/left/bottom of the timeline. The J, K and L keys can also be used to control the tool There are also two
• Movie Studio

  5 answers, most recent on 7/8/2025

  RE: Upgrade or NOt ?
  AI style transfer and AI Colorize. If you don't need this, there isn't any need to upgrade @John-Dent @SP. These are already in MMS 2025, they're not new to Video deluxe 2026. Also it says - 'Boris FX BCC Chroma Key Studio - New' - I have Boris
• SOUND FORGE

  6 answers, most recent on 8/5/2025

  RE: Having Problems With Sound Forge 17 Crashing Or Otherwise Not Working?
  @GregoryP-Lewis Interesting. Can you check the Windows Reliability Monitor for a detailed crash description and copy and paste it here? To open the Reliability Monitor press the Windows key and R on your keyboard. In the Run window type perfmon /rel
• Other products

  One answer, on 1/8/2026

  RE: I keep getting Error Code 24 so can’t authenticate the product
  @Jackie-Daniels Welcome to the Magix user to user forums. Where exactly did you purchase the software? From what you write I assume this may be from a previous owner? If so, that owner must advise Magix that he/she has sold the product to you and
• Music Maker

  3 answers, most recent on 11/23/2025

  RE: 2026 ultimate
  @Erik-H You say you have the email confirming your purchase of MMM 2026 Ultimate but if your trial has now run out you have clearly not registered and activated your purchase. So, when you open the program you will see a screen that requires you to
• Rescue Your Videotapes!

  4 answers, most recent on 4/10/2026

  RE: je n'ai pas recç mon numéro de serie pour enregistrer mon logiciel
  @BRUNO-PACELAT Puisque votre article est encore dans sa boîte, veuillez consulter ce message d'assistance : https://www.magix.info/us/support/?question=349256&category=0&title=how-can-i-redeem-the-voucher-code-for-my-box-version. Il explique
• Movie Studio

  26 answers, most recent on 8/24/2025

  RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  @AAProds Hi Al, One lives and learns, often the hard way!! But I'm glad the suggestion from both John and I worked! I was actually wondering whether you had exported the whole registry before deleting that key? That is certainly my preferred method
• Movie Studio

  11 answers, most recent on 5/2/2026

  RE: MEP 2016 Plus - Trying To Copy Media Onto New Project
  @CarpentersMate, @AAProds Hi Mike, Al . . . . The green line is the volume curve; hide it by right-clicking on the audio object and unticking "Volume curve". . . . . Close Al, that is the correct procedure for the Volume curve on a single audio
• Movie Studio

  5 answers, most recent on 7/31/2025

  RE: How can I compare the various video products?
  @Walter-Nezwisky @Reyfox @Gid @johnebaker You also don't get Boris FX BCC Chroma Key Studio with Movie Studio Platinum and there are less AI hub functions and storage allocations between versions. I don't think any third party effects come with
• Music Maker

  One answer, on 10/26/2025

  Unable to use VST instruments
  In the newest version of Music Maker 2026 Premium Edition, I am unable to use any vst instruments. The program recognizes my midi keyboard, but when I try to use it, it doesnt produce any sound. If I open the vst and try to click om the keys with my
• ACID

  7 answers, most recent on 12/5/2025

  RE: Stem Maker Removed Details Discussion
  @Djronrella Personally I assume Acid Pro 11 as the final iteration. It is being carried forward into the Vegas Pro Suite bundle I haven't tried Acid Pro 11 yet but if it works, then I won't consider it dead, I'd just consider it as complete. I don't
• Movie Studio

  3 answers, most recent on 7/24/2025

  RE: can't register new computer
  Hi!, Im sorry for the confusing, I was using Movie Studio 2023.   i do have a serial key, but after installing software on my computer it requires an activation code. I'm trying to generate it from my magix account but i doesn't work.   I have
• Movie Studio

  9 answers, most recent on 5/28/2026

  RE: Split video in to separete frames
  @badbob @AAProds has given you the basics of the operation but, I have to ask: why would you want to do this? Given that video runs at 25 frames per second (PAL) or 29.97 frames per second (NTSC), a video of anything more than a few seconds is going
• Off topic

  One answer, on 2/21/2026

  [Closed] Vegas pro 23.0 Error code 14 help pls
  I’ve been getting Error Code -14 for a while now. I submitted a support ticket and received an automated response suggesting I fully delete all Vegas and Magix files, but that didn’t fix the issue. Everything is correct the installation location and