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@Yusuf-AlSanad Go to your Magix account https://www.magix.com/us/support/my-service-center/. Hopefully under My products you will find your MSP13 and its serial number. There were two releases of MSP13 - the original Sony Creative Software one and a

Audio Cleaning Lab

11 answers, most recent on 2/24/2026

RE: Need 2 files from Audio Cleaning Lab 10 cd distribution

I started with ACL 3, then 10, then 15 and bought Sony Noise Reduction 2.0 through Magix. Sony Noise reduction has the best click and scratch remover, but the ACL version is probably second best. I sampled many programs and used their demos on the

Movie Studio

One answer, on 12/8/2025

RE: [Closed] Movie Studio Platinum 13 activation fails after Windows reinstall (Err

@akira-hanai Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 to 2025 versions, have their own forum, link is at the bottom of this page, . See this post, if that does not help, I would suggest you

SOUND FORGE

2 answers, most recent on 11/15/2025

RE: [Solved] Sound forge won't load

@Nathanael-Latham Do you have Sound Forge Audio Studio 17? This installs the Magix Low Latency ASIO audio driver which is an old version of ASIO4ALL. Sound Forge Pro 17 doesn't install it. This old version of ASIO4ALL seems to be incompatible with

SOUND FORGE

3 answers, most recent on 3/12/2026

RE: Butch Vig Vocal Plug-in can't be loaded into plug-in chain

Yesterday I was on the Waves (maker of the Butch Vig Vocals plug-in) website and I found that only an earlier version of that plug-in would work with Acid. I’ve used the Sony, now Magix, music software, ACID, Vegas and Sound Pro for ages. After I

SOUND FORGE

9 answers, most recent on 10/16/2025

RE: Problem activating Sound Forge 9 using new method

This is just a note that I've now been able to successfully activate and run Sound Forge 9 on my new PC. I did as SP suggested on 17th September in this thread and raised a support request to merge my old account (which had Sound Forge 9 registered

SOUND FORGE

13 answers, most recent on 8/8/2025

RE: Can't register SF-7b even with the key

@bzan Here, I found this information: If you own a license of an older version of Vegas Pro, Vegas Movie Studio, DVD Architect, Sound Forge or Acid Pro and are trying to activate it, you will no longer be able to use the original activation

SOUND FORGE

4 answers, most recent on 2/19/2026

RE: Can't activated Sound Forge Audio Studio 9

Some versions of SF-9 (AS or lite) were included with Sony turntables and were different in terms of activation and may not work with the 'new' procedure. I do not have one of those unique versions to test and I do not know if Magix support can help

SOUND FORGE

4 answers, most recent on 3/24/2026

RE: Goodbye Sound Forge

Just please do not ask me to uninstall previous versions, or anything like that. Everything there was to uninstall - has been uninstalled, everything that failed uninstall - has been deleted or cleaned up from the registry, yet the problem still

SOUND FORGE

6 answers, most recent on 3/14/2026

RE: Missing dll file

@robert-watson1528 Your post has nothing whatsoever to do with the question asked by the original poster and so is considered as hijacking. If you wish to receive advice and help from fellow-users (there are no Magix staff present here and personal

SOUND FORGE

16 answers, most recent on 3/18/2026

RE: Registration issues with Sound Forge 11

I'm pretty sure I have used the same email since the beginning The email address you use to login to the Magix forums and the address you used when your SF-11 was initially registered (with Sony) may be different, so double-check. If all else fails,

SOUND FORGE

4 answers, most recent on 8/12/2025

RE: Glitches

@scott-james This can be caused by editing compressed audio files like MP3. It's recommended to convert them to WAV first. If you enable to always proxy compressed audio files in the Sound Forge program preferences, this will be done

Movie Studio

One answer, on 11/30/2025

[Closed] The new registration of my Movie Studio Platinum 12 does not work

The new registration of my old "Movie Studio Platinum 12" (BOX version /CD/ purchased in 2013) does not work. I made it after the reinstalling of OS Windows. Specifically after the new installing of Movie Studio Platinum 12 (freshly downloaded from

Photostory

15 answers, most recent on 1/28/2026

RE: 2026 Manual doesn't agree with program - Split Photostory, etc.

@doane HI . . . . the AVCHD, doesn't play back on my home BlueRay player . . . When I click to play either story it starts with the music playing and the first image, but won't advance to the next photo. I'm using the HD Static-General-Blue Grid

SOUND FORGE

7 answers, most recent on 3/13/2026

Sound Forge Audio Studio 17

Very annoyed at Magix. Yet again, one of their products has failed. There is zero point in contacting "support" as they just ignore tickets. Disfunctional company. Sound Forge Audio Studio 17 keeps causing my PC to restart with "kernel mode heap

Movie Studio

One answer, on 1/17/2026

[Closed] Getting a new authorization code for Vegas 12 for a new computer

My old computer went toast, so moving my Sony Vegas over to the new computer: Ive followed all the steps, downloaded the latest version of Vegas 12 from the MAGIX web page, using my working serial number, installed the 3.5 version of .NET. Found my

SOUND FORGE

3 answers, most recent on 7/2/2025

RE: How to transfer to a new lap top

With the SCS (Sony) versions there was an undetermined number of activations you could have on one license. With the Magix versions, you can activate Sound Forge on only two (2) PCs simultaneously. Anything beyond two, one would need to be

ACID

267 answers, most recent on 4/2/2026

RE: Feedback on ACID Bugs

@Djronrella There was a comment from a Vegas developer some months ago that they never maintained Sound Forge and Acid after they went from Sony to Magix. All new versions were apparently made by the Samplitude team (which now works for Boris FX).

SOUND FORGE

6 answers, most recent on 12/13/2025

RE: Reactivation of SF 10 after upgrade to SF18

Thank You Jeff.I am using the original SF10 Serial #, purchased many years ago.I have used the same Serial # for SF18 upgrade I have purchased recentlyI have registrated the SF 10 originaly on Sony Sight.But On Magix the SF 10 is not registrated.I

SOUND FORGE

8 answers, most recent on 2/25/2026

RE: Sound Forge Audio Studio works incorrect with VST3 plugins

@tolkachovaa We had some success by installing the free trial version of Music Maker 2026 and copying and pasting the

Video Pro X

One answer, on 1/4/2026

[Closed] Render Output Options Missing in Vegas Pro 23

I previously have used Vegas Pro versions 15 and 19 and there are multiple render options including (among many others) MainConcept MPEG-1, Sony AVC/MVC, and many more render formats including 720p and 1080p. Considering upgrading to version 23 and

SOUND FORGE

8 answers, most recent on 3/9/2026

RE: Trying to justify buying Sound Forge 17 Pro

I originally purchased Soundforge when it was owned by Sony. It worked well. I purchased 17 when I also purchased a new computer, because for some reason I couldn't reinstall on the new machine. Immediately there were problems. I reported the

Movie Studio

One answer, on 1/23/2026

[Closed] Unable to Register - Problem

I have owned product Sony Movie Studio Platinum Suite 12.0 for several years and swear by it. It has been a great product. Recently my older computer needed to be replaced and this product was installed into this newer computer. (windows 11) I was

Movie Studio

16 answers, most recent on 12/23/2025

RE: No video only sound

@Odd-Aagesen Hi Please confirm what the Windows 10 pc CPU is - Intel or AMD? . . . . open the AVI files with windows mediaplayer on a widows 10 computer, no problem everything OK. . . . Odd . . . . Media Player being able to play the files on the