• Video Pro X

  10 answers, most recent on 8/10/2025

  RE: Programme freezes
  @Billy-Green8845 Slightly OT, but "we" are not Magix employees, just fellow-users, so this is not "our" software! This is a user to user forum. However, of greatest importance to us (if we are to be able to help you) is for you to provide the
• Movie Studio

  3 answers, most recent on 6/10/2025

  RE: working w/media from various sources and choosing frame rates
  @Iris-Willis 👍 Post a screen capture or the copy n pasted text of one of your phone videos & one of your GoPro, then someone will give more info, I understand this matter but can't explain it & as I say I don't let it concern me, I don't
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  Hi, Below is what Magix AI told me to check and I did. The startup problem still exists for both 2025 and 2026. This freezing is a known issue under Windows 11, typically caused by conflicts with certain Windows accessibility features or
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @johnebaker The full line is 'Export with Smart copy successful' I didn't think it was necessary to type it out verbatim since it is plainly visible in my image. The text in the results box tells you what it determined what it needs to do and did,
• Movie Studio

  10 answers, most recent on 11/9/2025

  RE: program crash trying to extract audio to txt file for use as sub title
  @spuddy13 Hi Brian SRT files are for direct import when uploading video, the srt is uploaded separately, to YouTube and Vimeo. Video deluxe cannot import srt files and create the titles. If the final video is going to be uploaded to YouTube see this
• Movie Studio

  16 answers, most recent on 2/25/2026

  RE: Can't get Red Text
  @KJS-LES Hi . . . . the color in the Text selection box is MUCH REDDER than it looks here. Can't see the yellow outline either . . . . Looking at the image you posted, the colours are somewhat off, in the Preview Monitor, the program panes appear to
• Off topic

  159 answers, most recent 2 hours ago

  RE: Magix support has not responded to support tickets for months
  I need answers to specific questions from our IT Security Team related to our desire to upgrade to Vegas Pro 23. One of my employees has been working on this for months. She was assigned this ticket number ****, but MAGIX closed the ticket without
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @Gra_Ham Hi and welcome to the user to user forums. It may depend on what produced the MKV files. They are not all equal. There is a program called MediaInfo that will show the file's data and tell us more and if there is a potential problem. The
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  @CubeAce Hi Ray, .....Ha! Lost in translation I think..... I wasn't lost in translation, but rather because of this text: "Unfortunately, a 4TB drive now lasts less than a year." I continued with this, thinking you meant to imply that an external
• Movie Studio

  3 answers, most recent on 9/10/2025

  RE: MAGIX Video deluxe 2026-number of chapter markers
  @Alfns Hi This depends on which disc format you are referring to The DVD standard which all DVD discs must adhere to, states you can have up to 99 movies each with up to 99 Chapters on one disc. The Blu-ray standard, which all BD discs must adhere
• Movie Studio

  14 answers, most recent on 3/26/2026

  RE: Hardware Rendering
  @ReyfoxThe Alienware, dedusted a month ago. The mini PC as well. Have not repasted the unit but the temp profile was always hot from day one. This was a compliant I read about Alienware, bad air flow design. The Alienware I have was a test unit for
• SOUND FORGE

  13 answers, most recent on 8/8/2025

  Can't register SF-7b even with the key
  I sent the text below to Magix Support 2 weeks ago and have not received a reply. Meanwhile, I found out that my product is registered with Magix. Why should my new registration not work? Thanks for any help! ================= I have been using SF-7
• Movie Studio

  6 answers, most recent on 8/22/2025

  RE: Magix video deluxe 2026
  @cresswell Hi . . . . I really wanted to slow down or speed up the final edit then save it and download it in its slowed down or speeded up state,is this possible . . . . In this case use the Speed effect as @Gid's commented above. Note the speed
• Movie Studio

  69 answers, most recent on 8/10/2025

  Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  Unable to import MKV file into Media Pool in Video deluxe 2026 Plus, Windows 10. MP4 files work fine, even over 60 mins, but even a 2 minute MKV will not preview in Import. Is not file size as MP4 file of 2 GB is fine but MKV of same size, 2 GB, is
• Movie Studio

  25 answers, most recent on 10/8/2025

  Issues with MAGIX Video deluxe 2026 Plus
  Hello again! I am back, plagued yet again with technical issues! Figured I'd just pop in and see if these are known issues, or if anyone else is experiencing them, or if there's already a solution...   Number one, I'm having problems with my tracks.
• Movie Studio

  3 answers, most recent on 6/10/2025

  RE: working w/media from various sources and choosing frame rates
  @Iris-Willis Hi, I'd decide on the export choice & then set the project to that. It's a complicated matter so I just choose 30fps for mine. Your phone prob creates variable frame rate videos as my phone does but my GoPro 11 creates constant
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @Gra_Ham Hi. An MKV file is what we call a container file. A container file may have one of many different types of codecs within it (The bit that is the actual video file) and that may not be a standard codec or the codec may not have been recorded
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  Hallo @Can-Dive, As a Dutch moderator I would like to respond to all your comments. As you may have read somewhere, Magix Germany has changed hands. There is currently a major internal reorganization going on. This has some consequences for us as
• Music Maker

  4 answers, most recent on 1/8/2026

  RE: Probleme saisie n° de serie
  @Philippe-LeBannier Welcome to the magix.info users forums. You say you purchased the 2025 update. From where did you purchase it? I ask, because the 2026 update is the current version; I don't believe the 2025 version can still be purchased
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  @johnebaker Hi John EB, Thanks for the link, but I have been through most of the documentation, including the one in your link. I have the Personal plan with what they call 5 recommended sites. In another web page, it says "Multi-sites" with 5 in
• Movie Studio

  20 answers, most recent on 10/9/2025

  RE: Video files not loading
  GeneralID                                       : 0 (0x0)Complete name                            : F:\Video\Amalfi Coast Aug_Sept 25\STREAM\00215.MTSCompleteName_Last                        : F:\Video\Amalfi Coast Aug_Sept 25\STREAM\00619.MTSFormat
• Samplitude

  20 answers, most recent on 10/27/2025

  RE: BorisFX managing Samplitude family of products now.....
  @Steve_GothAngel_ By the way, as I have ALL those Vita instruments already installed and licensed via MUSIC MAKER (I've always done this before installing any Samplitude version on my systems), hope this way they will STILL be ALL available and
• Samplitude

  3 answers, most recent on 10/8/2025

  RE: New update is available for Samplitude Pro X8 and Music Studio X8
  Happy new year to everyone! We start this year with small bugfix patch for Pro X8 nad Music Studio (see below). More good things to come this year, stay tuned A new update is available for Samplitude Pro X8 and Pro X8 Suite, which can be installed
• Movie Studio

  4 answers, most recent on 4/30/2026

  RE: Premium Content
  @M-J-S Hi, What email address was the "voucher" sent to? It is in the email that you received with the purchase of Video Deluxe, that contains the serial number for VDL, and a link to download VDL and its manual. Scroll down, the Coupon code should