• Movie Studio

  15 answers, most recent on 11/12/2025

  MPEG-4-Codec
  I have a couple of MP4 videos that need to join together after dragging one to the main display I receive a message ‘The program needs access to a file with MPEG-4-Codec.‘ I clicked on Activate Online and the response is that ‘the activation code is
• MAGIX

  34 answers, most recent on 3/31/2026

  RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
  @Reyfox Sound Forge and Acid were developed by the same team that made Vegas. They all have the same code base. I see this as a hindrance to sell them both to another company because it's bound to the Vegas team.
• Movie Studio

  3 answers, most recent on 9/24/2025

  RE: Serial Number
  @William-Perry Go to your Magix account https://www.magix.com/us/support/my-service-center/ and look under My Products. If you had it installed previously you should find your MS2024 Platinum and its Registration Code (serial number).
• Off topic

  162 answers, most recent 41 minutes ago

  RE: Magix support has not responded to support tickets for months
  Thanks Jeff for your advice.I must say all what you wrote I have tried. Twice they requested for my address promising to resend the order. They never provided me the courier or parcel ID with a tracking code, though I was asking for it. I think the
• Music Maker

  7 answers, most recent on 2/22/2026

  RE: LOST SOUND POOLS AND LOOPS
  SP. I went back to one of my Magix Music Maker email activations and re-installed 2021 Music Maker. It installed successfully. I tried to log in to the the store and I was prompted to input my p3 code. I copied and pasted into the bar and got this
• Movie Studio

  One answer, on 11/29/2025

  Remove second e-mail address & Activation, create a single Email?
  I have one product activated on a second email account. I deactivated the product and uninstalled in the computer. Trying to activate it on the first account but it says " this serial number has already been registered to another email address.
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  Sorry......i feel like I'm spamming the forum but I keep trying a bunch of different stuff to resolve this issue (without success). I have managed to capture the error code box in case that helps anyone here come up with a solution that I haven't
• SOUND FORGE

  11 answers, most recent on 4/14/2026

  Welcome window keeps popping up on startup
  I use SF 16.1. I got a -59 error code over the weekend. I fixed it by uninstalling and reinstalling the program. I record commercial VO's all day. Every time I open SF to record a new file, the welcome window keeps popping up with serial #, etc. I
• Music Maker

  16 answers, most recent on 4/5/2026

  RE: Unlimited loops
  @Hanna-Auchynikava Where are you trying to enter it? I assume you might need to select the Loops Unlimited from the in-app-store and enter the coupon code before checkout. Alternatively, you could try to visit
• ACID

  2 answers, most recent on 8/31/2025

  RE: Magix Independence Pro Suite Activation Error Code: -1
  @Flavius_Guy Hi Error code -1   means the program cannot connect to Internet for registration, or if you had a previous installation of Independence, it is registered with a different email address that does not match the current email address. John
• Video Pro X

  9 answers, most recent on 6/26/2025

  RE: Difficulty Downloading Content Pack- Video Pro X17
  Hi CubeAce- Thanks for your reply. Yes. I clicked on Help / Activate Content Pack(s). A dialog box popped up asking for the Coupon Code which I copied/pasted from my confirmation letter. After clicking on "continue", the dialog box disappeared.
• Movie Studio

  2 answers, most recent on 10/20/2025

  Hi I bought the program in 2012 now this does not allow saving as mp4
  HiI bought the program in 2012 now this does not allow saving as mp4 format asking for activation code (I can't find it anywhere) the program serial number is P2-Removed by ModeratorRegards. Timo Nieminen
• SOUND FORGE

  15 answers, most recent on 7/27/2025

  RE: Scripting question
  @PaulieT No problem. I haven't tried to get DLLs included into VS Code projects, so I'm probably no help in that regard before reading some stuff about how to do it. Besides that, if you have other questions, don't hesitate to ask.
• Other products

  One answer, on 4/25/2026

  RE: Cannot install the Magix PC Check&Tuning 2026 - License Key is Missin
  @Juanito-Lagadia Hi I have removed the order and serial number from your post. This is a public forum and you should never post confidential information, such as contact details, serial, ticket or order numbers etc here. The 'serial number ' you
• SOUND FORGE

  10 answers, most recent on 12/5/2025

  RE: Error Code 24. Just bought and installed.
  @Ben-Brunsson Where did you buy the software? If you got it from another vendor and did not buy it at Magix.com it could be that the vendor sold you a copy that was already used or returned from a previous owner. In that case, the error message with
• ACID

  2 answers, most recent on 8/31/2025

  Magix Independence Pro Suite Activation Error Code: -1
  I purchased the ACID 11 Pro Suite Upgrade and got the invoice showing this includes the Independence Pro Premium Library and Independence Pro Standard. Upon starting up that specific software I am prompted to activate Independence (registering it
• Off topic

  10 answers, most recent on 2/6/2026

  RE: Geen valideringscode ontvangen
  @Etienne-Verstuyf From where did you purchase the DVD? The fact that the serial key on the back of the DVD case and on the invoice is not accepted suggests you may have bought the product from a third-party seller I think. If so, it is the seller's
• ACID

  6 answers, most recent on 9/25/2025

  RE: Does Acid pro have a CHANCE!!.
  Just to clear up some misinformation here...Yes, Acid Pro, Sound Forge and Vegas Pro were products that were developed by Sonic Foundry and later Sony. They did share a common code base. They were sold to Magix in 2016. Initially, Magix only had the
• Music Maker

  3 answers, most recent on 11/26/2025

  RE: codice buono
  @djicesound2 Penso che non dovrebbe fare alcuna differenza se inserisci il codice voucher nella versione 2024 o 2026. I Soundpool e i plugin aggiuntivi dovrebbero essere disponibili in entrambe le versioni.     I think it shouldn't make any
• SOUND FORGE

  8 answers, most recent on 3/9/2026

  RE: Trying to justify buying Sound Forge 17 Pro
  @David-Warburton You could try and reinstall the latest V14 of Visual C++ Redistributables: https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#latest-supported-redistributable-version (X86 & X64) This helped
• Video Pro X

  16 answers, most recent on 12/6/2025

  RE: HEVC-Codec
  Hello MagixI am writing regarding order numbers "2021xxxxxxxxxxxxxx" and "2021xxxxxxxxxxxxxx" I haven't used my two products (namely "Magix Movie Edit Pro Plus" and "Movie Studio 2022 Suite" for a few months. Now, when I try to get started, they
• Video Pro X

  8 answers, most recent on 8/28/2025

  RE: AI offline ?
  Thank you for your reply. So, I wanted to try the trial version of Vegas, but it doesn't seems to work. When I enter the activation code received by email, it tells me it can't find a valid license and quits the installer. 😕 Any idea ?
• Rescue Your Videotapes!

  4 answers, most recent on 9/23/2025

  Video easy Video Saver 8
  I have windows 11 64 bit. Im trying to save some VHS videos from my panasonic video. im not getting any image nor sound.In device manage i can see error code 39ChatGPT is saying there's problem with some files. I've reinstalled the program like 3
• Video Pro X

  14 answers, most recent on 10/21/2025

  RE: [Closed] Serial Number / Licenses
  @Jesse-Boyland2330 Hi Error code -24 means the serial number has already been registered to another email address. Are you using the same email address you used to purchase the software? John EBForum Moderator I changed my e mail address as it