Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

I got a new computer and have had one hell of a time trying to get SF reinstalled in this new system. I've only today found out about the whole Sony to Magix swap, but was under the impression my software would still work. I tried installing as a

Rescue Your Videotapes!

20 answers, most recent on 11/23/2025

RE: Windows does not find drivers for the video grabber usb device

Yeah there is 9 files, do i run this whole thing now to the device manager? @johnebaker

Rescue Your Videotapes!

21 answers, most recent on 3/2/2026

RE: what are correct driver(s) for the "video grabber" K0065 for win11?

Location is c:\users\acer\documents\magix. I do not use onedrive because only have original ADSL internet, 1.5 Mb speed download.

ACID

7 answers, most recent on 4/1/2026

RE: remotely support me sort out acid 11 issues

Ah also SandyRaw do you know if there will be updates to 11 to fix bugs or would it be a matter of buying 12 (if that's what it will be called)??

Video Pro X

7 answers, most recent on 12/8/2025

RE: Ripple Delete shortcut not working

Thanks for replying @johnebaker So is there a way to ripple delete? I'm sure I used to be able to do it. So I did some more research and it looks like you need to be in mouse mode for all tracks (7) then when you delete the objects the gap will

Off topic

5 answers, most recent on 2/22/2026

please do not send me the every day messages of offers anymore! Thanks

How can I get lost of your daily messages? Please help me!

SOUND FORGE

31 answers, most recent on 4/17/2026

RE: Sound Forge alternatives

would this be possible to share the installer for SF15? Hi @Olec, If you do not have a SF-15 activation serial code (and the paired email address), you would not be able to use it. If you do have the code, you can download the installer from the

Movie Studio

6 answers, most recent on 6/15/2026

RE: Video Deluxe 2026 - Phamtom Audio in movie playback

@Belverde123. Hi, I dont have that option in the screen, somebody help me please Yes, you do. Watch this - in its entirety. John CB

Off topic

40 answers, most recent on 1/26/2026

RE: [Closed] Does Magix have customer support?

Ok, will do. Also, no need to shout at me. Dealing with Magix is stressful enough as it is, without forum moderators being all angry at me.

Music Maker

7 answers, most recent on 3/29/2026

RE: Loops unlimited will not load

@John-Jackson3333 The backend server currently doesn't work. You cannot fix this. This has to be fixed by Magix. It's unlikely they will do this over the weekend but only next week.

SOUND FORGE

13 answers, most recent on 8/8/2025

RE: Can't register SF-7b even with the key

I don't know how to do that

Video Pro X

15 answers, most recent on 2/23/2026

RE: What is the difference between Magix Vegas Pro and Magix Video Editing

@Giulio-Dent Hi Looking at your image, there is no My products section. This would suggest that the account you have logged in with, is not the one that the sofware is registered to. @ericlnz, @Reyfox Hi Eric, Tony . . . . There's no need to do

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

@Frank-Pietrantoni9884 Hi Please do not create duplicate posts under Video Pro X. It has been removed. Stephen Forum Moderator

SOUND FORGE

4 answers, most recent on 3/18/2026

RE: Random Clicks/Pops and Audio Corruption in Sound Forge Pro 18

@sysadmin-Radiounav Do you edit compressed file formats, for example MP3? Enable the option to always proxy compressed audio formats in the program preferences or convert the file to WAV before editing.

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

Still only bots replying even after I was told I would be forwarded to an advisor. This is the last time I will do an upgrade with Magix. Every time I have updated Photostory there has been a glitch however in the past when you do get an adviser its

Video Pro X

One answer, on 9/12/2025

[Closed] Move timeline cursor while video is playing

Hi everyone pretty simple question im using vegas pro 23. but how do i make the timeline cursor move while the video is playing? I make quick cuts constantly and i dont want to pause the video to move the cursor everytime. how do i switch that?

Video Pro X

One answer, on 9/12/2025

[Closed] Move timeline cursor while video is playing

Hi everyone pretty simple question im using vegas pro 23. but how do i make the timeline cursor move while the video is playing? I make quick cuts constantly and i dont want to pause the video to move the cursor everytime. how do i switch that?

Movie Studio

2 answers, most recent on 3/24/2026

RE: AI Speech to Text Not Working - Program Crashes

This support article might help you: https://www.magix.info/us/support?question=281940&category=0&title=what-should-i-do-if-i-have-a-problem-with-the-magix-hub

Movie Studio

16 answers, most recent on 4/26/2026

RE: GL Transitions ?

@CubeAce 😂😂😂 Hollywood hasn't done it on any of the movies I've watched so I'm not gunna do it! 😁👍

Off topic

4 answers, most recent on 5/18/2026

RE: I just tried to submit a support request on your website-- cannot save

@murrayatuptown Hello! This is a user forum and no Magix support staff is active here. Since we are all users, we cannot do anything in case there are server problems, but you can ask us, if you want some recommendations.

Rescue Your Videotapes!

11 answers, most recent on 4/29/2026

RE: Order send and paid, no response

Any advice what to do? I paid, I have an order confirmation, I have an invoice, but no delivery, and the Magix team says no order found, ticket closed, and no further answer anymore.

SOUND FORGE

6 answers, most recent on 11/5/2025

RE: Playback is slow and fuzzy

@Dschulman Do you have Sound Forge Pro or Audio Studio? Sound forge pro 18

SOUND FORGE

2 answers, most recent on 12/22/2025

RE: Sound Forge Pro 18 (Build 21) - flickering hardware meters

Welcome to the Magix Sound Forge users community and seasons greetings @JTJack27.I cannot duplicate the hardware meter behavior and do not recall other users with the same issue. Have you tried different meter settings i.e., meter type, range,