• Video Pro X

  9 answers, most recent on 6/26/2025

  RE: Difficulty Downloading Content Pack- Video Pro X17
  Wow, John, you are da man! Thank you for that! Boy was that buried! It was in there the whole time. You'd have thought Magix would've given some direction on that. Annoyed that I had to waste so much time but REALLY grateful that you and CubeAce
• Movie Studio

  6 answers, most recent on 2/7/2026

  RE: Background app from Magix
  @me_again Hi Andy This is a classic case of the the Two Ronnies Mastermind sketch 😂. Your reply did not exist when I was typing mine, if you look at the timestamps they are 1 minute apart. This happens quite often in forums, and does throw the
• Music Maker

  7 answers, most recent on 3/29/2026

  RE: Loops unlimited will not load
  When I log in this message popped up. Magix Store Error Error transferring https://api.magix-iap.com/codo/crest - server replied: Service Unavailable
• Music Maker

  7 answers, most recent on 3/29/2026

  RE: Loops unlimited will not load
  It is really frustrating when we're paying for a subscription like Loops Unlimited and we are basically out of options to make our music. The worst part is the company rarely posts anything including real-time status updates on social media or on
• Music Maker

  2 answers, most recent on 6/3/2026

  Loops Unlimited Not Syncing to Music Maker
  I recently purchased a monthly subscription to Loops Unlimited. The service was not syncing to Music Maker completely. After a lot of different attempts at fixing it, I unsubscribed. However, Magix claims I can use the service with full
• Other products

  2 answers, most recent on 6/16/2025

  Clearing que
  Please tell me theres a way to clear the picture slideshow, so when you add new pictures it doesnt keep all the previous ones in it. As of now I have to delete out 1 at a time.   Thanks
• SOUND FORGE

  13 answers, most recent on 8/8/2025

  RE: Can't register SF-7b even with the key
  @bzan Ok, well, Window changed a lot since Sound Forge 7 came out. Have you installed it under the Program Files directory? This directory has much tighter security nowadays. Maybe the registration doesn't work because something gets blocked.
• Music Maker

  20 answers, most recent on 1/28/2026

  RE: Music Maker update 33.1.1.19
  So now that the new version is out, is there any indication of what transfers from our previous versions? I have a pretty hefty selection of previous premium versions and VSTs already. I really only need the Premium upgrade if all my previous
• SOUND FORGE

  One answer, on 8/8/2025

  MARCACAO NA TIMELINE MUDA DE LUGAR COM ZOOM IN E ZOOM OUT
  Quando dou zoom exemplo: no minuto 0,25680 e volto, ele muda para minuto antes da marcacao originalmete feita , quero não dizer da o clique corretamente como desejado. Ao realizar a edição do arquivo de áudio, faça a marcação no minuto, seja ele
• Off topic

  5 answers, most recent on 2/22/2026

  RE: please do not send me the every day messages of offers anymore! Thanks
  @Peter-Corstiaans Hello. This isn't Magix customer support but a user forum and we are all users like you. But maybe we can give advice. I assume you see a pop-up message after starting your computer? This appears if you don't opt-out of installing
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @nicolesharp100 During some testing, I found a frame jump in the pendulum file. It turns out it was Handbrake's encoding: when I set the filters tab to completely default (no adjustments to the interlacing settings) the jump disappeared. So, for my
• Movie Studio

  13 answers, most recent on 9/8/2025

  RE: Nvidia RTX 5080 Graphics Card | But MEP 2026 suddenly stopped using it
  I have now un-ticked the box in settings of "Allow Interlacing".(Thus interlacing is disabled)I am exporting as progressive by default anyways though.(Changing that box is greyed-out)
• Other products

  One answer, on 9/27/2025

  I can't find the link for Independence Free.
  Dear Anyone. Just wanted to try Independence Free, heard a load of good things about it. But I can't find the link for it anywhere.Could someone help this idiot out by telling me where the link is?   Yours respectfully,   Chris.
• Off topic

  163 answers, most recent 9 hours ago

  RE: Magix support has not responded to support tickets for months
  I am in an endless loop trying to reply to a ticket I have open.Following the initial reply to my response, I keep getting a replyNote: If you would like to add further information to this ticket, please use the following subject: I add just the
• SOUND FORGE

  7 answers, most recent on 11/12/2025

  RE: Sound Forge 17
  @Ross-Abas Hi, Did you check your spam box? An Email with the activation code is usually sent out within a minute. The normal route to contact Magix is to click on that big button at the top of the forum that says SUPPORT, select the product and
• Off topic

  No answers, created on 2/25/2026

  WD SATA Hard drives Stock Situation in Early 2026
  Hi. Just a heads up that anyone that relies on WD SATA drives, external or internal seem to be currently rapidly running out of stock with restock date approximations from retailers s as far ahead as between April to September. RED drives and
• Video Pro X

  One answer, on 11/13/2025

  Some help with Audio Effect Presets
  Two for now:One. Which preset is best for making my audio sound like it's in the middle of an airport, and in a bathroom?Second. Is there away to fade into a preset? What I want is for a clip to start out fine and then slowly become more distorted
• SOUND FORGE

  11 answers, most recent on 4/14/2026

  RE: Welcome window keeps popping up on startup
  I should point out specifically what is popping up. It is a grey box that says 'welcome' in the top left. It shows the serial number as well as my email address login. The yellow prompt box says 'activate and register immediately online'. I believe
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  Hi @johnebaker I see MediaInfo has doubled in size since I last used it 😬. Here is the MediaInfo report and the settings of VPX16. If there is a Computer God out there in Cyberspace I would very much appreciate that Computer God endowing @johnebaker
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  Another idea, maybe check out the Windows Internetoptions and try to enable all TLS versions under the Advanced settings app. Also try to disable the Warnings below the TLS settings. will try right now....thanks
• Photostory

  2 answers, most recent on 4/8/2026

  RE: Difficulty finding a tutorial to animate pictures in slideshow
  Thank you for responding, John. Sorry for delay -- I was under the gun to complete the slideshow for a Celebration of Life and I figured it out trial and error. I am used to working with Premiere Pro and have done special effects for many years.
• Movie Studio

  5 answers, most recent on 9/3/2025

  RE: Question: How to add new font to Magix Movie Studio 2025 in Windows?
  It wasn't the first time rebooting, but it was the one that counted. Question.. back in the 1980s and 1990s, computer user groups existed where people could hang out and see what the other is doing - learning from each other. Do they have any groups
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  @DesertSweeper Hi . . . . ran VPX 16 again and this time it offered an update which I installed and then it opened without the error . . . . What are the version numbers of: VPX 16 after the update  The Intel UHD 770 iGPU driver  The RTX 2080ti
• Movie Studio

  5 answers, most recent on 9/3/2025

  RE: Question: How to add new font to Magix Movie Studio 2025 in Windows?
  Thank you for responding. I did the standard Window restart again, and then attempted one more time. It populated in the Magix Movie Studio this time. Again, thank you for reaching out. I used to do video creation back in the 90s and early 2000s,