Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@AAProds, @PETER-SMITH1397 Hi Al, Peter Try running the program as Administrator - right click the shortcut and select Run as Administrator. Then try the activation again. This will run the program with higher privileges than your 'Administrator'

Photostory

5 answers, most recent on 9/24/2025

RE: Slideshow glitches

@Cory-Whiteman Forgive my ignorance, but how do I find the Device options for the video mode? With the program open and running on your computer, press the Y key (on your computer keyboard). That will open the Program Settings screen. Choose the

Music Maker

One answer, on 7/12/2025

RE: mm 2024 nie chce załadować pliku mmm

@dominik-n Czy sprawdziłeś, czy plik istnieje w folderze? Czy program wcześniej się zawiesił? Być może to uszkodziło plik. Did you look inside the folder if the file exists? Did the program crash before? Maybe this damaged the file.

Off topic

One answer, on 1/18/2026

[Closed] I am not able to purchase DVD Architect 7.O

On last December i downloaded a trial copy of DVD architect 7. Now i would like tu purchase regular licence but when i start the software there is the option "purchase on line", I select the country, "Germany because italy is nor lisrted even the

Other products

2 answers, most recent on 6/9/2026

RE: program magix mp3 deluxe 19 won't open

@janet-keppel Are you needing a specific feature that is available in MP3 Deluxe? As a short term workaround you could use the free program MusicBee from here: https://getmusicbee.com/ It should work similar to MP3 Deluxe.

Video Pro X

3 answers, most recent on 3/27/2026

Program Settings irritations

I recently upgraded from Pro X 15 to Pro X 17 on my Windows 11 machine and there are a couple subtle program issues that are irritating. 1 - File Open or Ctrl Q now opens a splash screen instead of going directly to a Windows Explorer dialog. The

Photostory

20 answers, most recent on 2/28/2026

RE: Photostory 2026, "RC String 8875 not found"

@David-Robinson5527, @emmrecs Hi From your image it looks like you have this option missing, this may be due to an issue with one of the language translation files. Try resetting the program back to its default settings, File, Settings, Default

Photostory

17 answers, most recent on 6/9/2026

RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput

@bdesha Hi If the account you login to the computer is a 'Local account' skip to the next sectionIf a Microsoft Account, and, OneDrive is installed and syncing your Documents folder to OneDrive, then as a minimum, you need to stop it syncing the

SOUND FORGE

4 answers, most recent on 3/24/2026

RE: Goodbye Sound Forge

@Olec Everything there was to uninstall - has been uninstalled, everything that failed uninstall - has been deleted or cleaned up from the registry, yet the problem still remains. Obviously, that's not the case. Otherwise it would work. The

Video Pro X

3 answers, most recent on 3/27/2026

RE: Program Settings irritations

Figured someone would go there ... "Skip this window ..." works fine for program startup, but does not help after. The Project Folder view is also fine if you like to clutter up the screen with extraneous stuff which I avoid. I keep an 8 track

Video Pro X

No answers, created on 2/3/2026

VPX17 S/W Update 23.0.1.316 Loaded With Bugs~!

Magix auto-update for Video Pro x17 from functional version 23.0.1.269 to version 23.0.1.316 resulted in me uninstalling the software and reinstalling my original purchase version 23.0.1.269. Reasons: 1) Startup dialog box no longer shows working

Movie Studio

24 answers, most recent on 9/20/2025

RE: Inserting a clip on the timeline

@Esther-Rodriguez Welcome to the Magix users forums. First, can you specify exactly which Magix program and version you have, please? See the Help>About menu when the program is open. Second, assuming the program is either Movie Studio (from

Music Maker

11 answers, most recent on 2/16/2026

RE: No sound

@Djdj-17 Open the program settings under the File > Settings menu, then go to the Audio/MIDI tab. Here select the ASIO driver of your audio interface. If you don't have an audio interface you can use the Music Maker ASIO driver.. Then click on

Movie Studio

22 answers, most recent on 8/13/2025

RE: Support and TICKETS

@jtu001 It's possible that the effects in question, if supplied by a third party, need higher processing power and computer specs than for the base program editor. It is always worth looking up the effects specifications needed and offered by those

Movie Studio

6 answers, most recent on 6/8/2026

RE: MAGIX Video deluxe 2026 Premium-problem

@johnebaker @AAProds Thanks to the both of you for responding. I'm just now seeing your responses. After trying several different methods I simply closed and reopened the program and voila... Everything was back to normal.🤷🏾‍♂️ Once again the thanks.

Other products

One answer, on 10/7/2025

[Closed] Instalation problem with Vegas Movie Studio HD Platinum 10.0

Hello. I'm trying to install Vegas Movie Studio HD Platinum 10.0 on a new computer. The installation program asks me to register through www.mediasoftwareapps.com, but it doesn't respond. In fact, the product is already registered with Magix. The

Movie Studio

3 answers, most recent on 5/28/2026

RE: Seems to be a codec problem

@james-o7579 First, exactly which Magix program, version and edition do you own? And have you registered and activated it? And, if you have, did you also download and install all the additional content that is available for your version? The reason

ACID

7 answers, most recent on 4/25/2026

RE: Purchased a New Waves Plugin now no Waves Plugins Work in Acid 11

@Eric-Penington Yeah, for some reason, Waves seem to not correctly adhere to the VST standard, so they only guarantee that their plugins can be loaded in the programs listed on their website. There might be a somewhat hacky workaround. For this,

Movie Studio

One answer, on 4/17/2026

RE: Re-installing Magix video delux 2026

@Marc-Sloet Hi To download the installer again browse to the Magix website, click the icon top right of the home page and login with the email address and password you used to setup the program when you first installed and registered it. Select My

Other products

One answer, on 11/25/2025

Cannot install Audio & Music Lab 2014 Premium on New Windows 11 PC

Compatibility mode doesn't help, and opening as administrator doesn't help. It goes into the Installationsmanager, UAC asks to allow the app to make changes. When I select the language, it says it's downloading but then disappears. Any suggestions?

SOUND FORGE

13 answers, most recent on 12/23/2025

RE: Sound Forge Pro 18 - can't change bit depth to 32

@David-Rees Which audio driver is selected in the program preferences? Usually, Microsoft Sound Mapper should work fine, in case this is caused by the audio driver.

Rescue Your Videotapes!

21 answers, most recent on 3/2/2026

RE: what are correct driver(s) for the "video grabber" K0065 for win11?

@John-Wurm It really depends on how old your USB video grabber device is. If it is really from 2023/2024, I think it should work fine on Windows 11 and simply install its driver automatically. Can you check inside the program under the Help menu (it

Movie Studio

14 answers, most recent on 9/8/2025

RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)

I have some good news.I managed to get the software to crash without crashing. I had a crash error message, but the program resumed, and now I can interact with the interface.Just a few notes here.When I reinstalled everything, I reinstalled

Movie Studio

5 answers, most recent on 10/22/2025

RE: Video Deluxe Premium 2026 - Program freezes, lags

@Alexander-Kozy Hi . . . . Once the Effects tab is selected, the entire program feezes, delays, and lags for at least 10 seconds. . . . . Does this occur every time you switch between the Effects tab and another tab, or just once every time after