• SOUND FORGE

  4 answers, most recent on 8/5/2025

  [Solved] differences between Soundforge 12.6 and older version.
  Hello So my job recently updated a bunch of computers to windows 11 as such we now use a newer version of Sound forge (version 12.6). The main issue i have is that the new sound forge does not allow me to see the "end" of the audio. In my job i
• Music Maker

  7 answers, most recent on 3/29/2026

  RE: Loops unlimited will not load
  @S-S6754 Hi There was an outage with one of the Magix cloud providers which was causing this issue, see this notification from Magix. Check again, it is now working for me at the time of this comment. John EBForum Moderator
• SOUND FORGE

  8 answers, most recent on 12/15/2025

  RE: sound forge 17 wont open
  @SP. You are MY HERO!!!!! That fixed it, it finally opened!!!! I can't thank you enough for taking the time to trouble shoot this and walk me through it all! Thank you!!
• ACID

  12 answers, most recent on 6/29/2025

  RE: [Closed] Could ACID PRO Rise AGAIN !!! ..NEW MANAGEMENT !!
  Fingers crossed, but one can always have a hope, been so long time Acid pro series user, though still with 10 and trying to convince myself to buy 11...
• Off topic

  5 answers, most recent on 10/28/2025

  RE: Education Purchase - Still waiting!@!#
  Yes (twice), I've even tried again. I've opened a support ticket, emailed the US Shop, and verification at least 3 times. No Response, however, they accepted my payment and I have no licenses for the products I purchased. What's going on here? Very
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  I don't get it, either. Went back to using Acid Pro 10, as it does work----somewhat. Have some issues here and there with it, however. And a bit ironic, as they are still selling another former Sonic Foundry/Sony product---Sound Forge---and in fact,
• Video Pro X

  5 answers, most recent on 9/3/2025

  Bugs still in Video Pro X17
  I was so hoping that the two major bugs (at least for me) in Video Pro X would be fixed in Version 17, but they have not been fixed. 1. When recording video it will not hold it's settings from the last time I recorded. Thus I set it to what I want,
• Movie Studio

  One answer, on 1/14/2026

  [Closed] Sucking, suck moive studio 13
  Movie studio 13, got it in one of three places. how to answer, installed on new computer. wont let serial number work or authentication code. sent to page that wont connect and times out. went to MAGIX cant find MY PRODURTS. Product has not been
• SOUND FORGE

  4 answers, most recent on 9/20/2025

  [Solved] Soundforge Pro 18 automatically changing the sound of my files
  Please help! I've been using old versions of Soundforge for many years (up to Soundforge 11) to record DJ mixes and convert cassette mixtapes to mp3. Absolutely love the product and it's always done everything I wanted and more. I recently purchased
• ACID

  2 answers, most recent on 1/4/2026

  RE: Where can I get samples?
  @alexavil There are many different places. Magix own platform is called https://producerplanet.com/us/audio/ Please be aware, the Loops Unlimited subscription only works with Music Maker, not with Acid Humble Bundle also offers multiple times per
• Movie Studio

  21 answers, most recent on 10/18/2025

  RE: Why Chromma key - gives additional collours on video ? Why
  Yes, sorry i was a bit busy a lot of things at life in the same time. Full name: MAGIX Movie Edit Pro Version: 17.0.3.178 (UDP3) I hope it will help Once more thanks a lot.
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  RE: Unable to Activate SF18 Pro after a reformat of my computer
  Thanks for the posts everyone 🙂 I followed the link as provided by @PATIENT-X and a response was received from the BorisFX support team within an hour and provided another email address for Magix. I sent the email off and the response this time was
• SOUND FORGE

  7 answers, most recent on 3/12/2026

  RX VST Plugin Issues
  My iZotope RX 10 VST plugins suddenly stopped working. I was using the de-noiser. Made it too strong and hit undo, then when I try to open the plugin to try again, it no longer opens. No error or anything. All other iZotope plugins work and every
• Movie Studio

  11 answers, most recent on 10/27/2025

  RE: balance sound level to be equal from two cameras/sources on final edit
  Thanks guys i tried a few of the suggestions and even downloaded magix test versions of audio manipulators i now have a video i can watch with no cars or dogs...this is a great forum thanks for your time and education   Brian
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  SF11 is stable - SF13, 14, 16 fail.
  I have been struggling with SF for years, I can no longer test if SF18 fixes issues or not but I am on SF16. When I've upgraded to new versions the bugs have not been fixed and have given up paid upgrading.I've just discovered that all the versions
• Other products

  One answer, on 5/17/2026

  [Closed] Crashing Vegas 20.0
  Each time I open Vegas 20.0 on my Win11 PC it crashes. I've tried all the things ChatGPT suggested - disabling the plyugin folder, fresh installs, trying to start Vegas in safe mode, etc... but nothing. The crash report says ntdll.dll is at fault,
• ACID

  No answers, created on 11/22/2025

  Preferences
  Hello, I need some help with Acid Pro11. When previewing loops in the explorer window Acid creates a new track for each loop I click on. By the time I’ve previewed fifty drums parts I have to go up and delete fifty tracks. Is there a preference to
• Movie Studio

  One answer, on 1/17/2026

  [Closed] Another complaint for NVIDIA & MAGIX ruining Vegas Pro 22
  Just venting my frustration at NVIDIA and Magix for stuffing vegas pro 22. Massive pain in the ass that we have to run old drivers, especially with DLSS 4.5 being supported on the new drivers. Rolled the drivers back after a heap of time wastedd
• Music Maker

  3 answers, most recent on 4/4/2026

  RE: Disable VST plugin scanning??
  @ray-r Hi . . . . Is it possible to disable VST plugin scanning . . . No. Many programs, eg Cubase, Reaper etc, that use VST's rescan on startup, some, such as Musc Maker display a small info message while the scan is in progress. An 'extended'
• Video Pro X

  10 answers, most recent on 12/5/2025

  RE: Video Pro X 11 Crashes Every 5 Minutes
  @johnebaker  Hello again,I changed my Program Settings> Display Options> Preview and playback on analog recording> Video mode to Standard Renderer At first, i thought this solved my issue. The program did not force close. I tried closing
• MAGIX

  10 answers, most recent on 3/30/2026

  RE: Service Status: Loops Unlimited #Solved
  @Neoblu63 this issue is still not fixed as of 12:12am Eastern Standard Time. US That is the early hours of the morning in Germany so no real surprise that the problem is not yet fixed. As I write this it's mid-morning in Germany so, hopefully, the
• SOUND FORGE

  8 answers, most recent on 4/21/2026

  Play head disappearing in SF18 Pro
  Occasionally, when I launch SF 18 Pro, the play head disappears. If I quit SF and re-open it, it's still gone. Nothing short of a PC reboot seems to solve it and I don't want to do that every time I want to use SF (I keep my PC in sleep mode when
• Photostory

  2 answers, most recent on 12/4/2025

  RE: Not getting support only getting Ai
  @cherba @emmrecs Hi I have tried numerous times to get a response from support with regards to my issue, I receive an automatic response and then days later receive an email that the ticket is closed? Ps I agree that they are non existent since
• SOUND FORGE

  15 answers, most recent on 1/2/2026

  RE: mouse won't click properly in sf 18 waveform
  since double-clicking doesn't work in 18 It does work.. sort of.. you just have to double-click really really fast. As I recall, this annoying issue started with SF-16 and was never addressed and adjusting the click speed in the OS settings does not