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  • Movie Studio
    5 answers, most recent on 6/26/2025
    Video deluxe 2026 Ultimate - ProDad add ons licence
    I am interested in upgrading to the new VD 2026 Ultimate perpetual licence.Are the licences for the ProDad add ons (VitaScene V5 Pro, Hide V2, ReSpeedr V2, Mercalli V6, Disguise V2) a full product perpetual license with a lifetime access?
  • SOUND FORGE
    2 answers, most recent on 6/20/2025
    SoundForge Pro 18 and Mac Sequoia 15.1?
    I have SoundForge Pro 18 for PC... I want to upgrade to MacBook Pro 16... I tried running SoundForge 13 in my iMac several years ago... It did not open. Have they figured how to make Soundforge compatible with Mac/Sequoia 15.1 now? (before i buy it
  • Movie Studio
    8 answers, most recent on 7/15/2025
    RE: Movie Studio --> TO --> Video Delux
    Replaced my computer and so downloaded MovieStudio2023 for a reinstall. I see a number of current product names but cannot find the upgrade pathway to a newer version of the video editor that is a newer version of what I have. Names are all
  • SOUND FORGE
    3 answers, most recent on 1/1/2026
    RE: sound forge 9
    You cannot bypass the activation process.. except with a hacked version, which is not recommended and probably would not work in Win 11 anyway.As I recall, Sony Sound Forge 9 needs a computer ID which 'should be' added automatically in the
  • Movie Studio
    31 answers, most recent on 4/16/2026
    RE: Video deluxe 2026
    @AAProds Hi Al John CB beat me to it. @ImTerribleAtThis clearly has a new install. I like you, and John CB, have the upgrade path:- . . . . Are these mandatory? . . . . For the LUTCamera and LUTEffect, well you could throw everything into one
  • Movie Studio
    7 answers, most recent on 9/11/2025
    RE: Upgrade path from Movie Edit Pro Plus
    @johnebaker Hi John. Yes, eventually it did, but going to the Magix main product page and navigating from there was not my initial experience and the buy now option did not give an upgrade option. Have just now tried again and it's working by
  • Movie Studio
    26 answers, most recent on 6/8/2026
    RE: Message: Could not find a part of the program. Please install again.
    Topaz Video Ai and Topaz Photo Ai (I bought them perpetual back then) and the latest subscription versions of each also. But something interesting just happened - I ran VPX 16 again and this time it offered an update which I installed and then it
  • Photo & Graphic Designer
    7 answers, most recent on 5/6/2026
    RE: Cannot install my software on a new machine - no response to ticket
    Hi John and SP, I resorted to a very strongly worded complaint / appeal to the Sales Department of Magix (shop@magix.net) and they responded in a couple of hours having "we increased the amount of machines which can activate the software from 3 to 5
  • Movie Studio
    31 answers, most recent on 4/16/2026
    RE: Video deluxe 2026
    @johnebaker John, I can't get this to work either. Could you please post the complete path to (any) one of your LUT files ie one of your cube files? If you have both Camera and Effects LUTs then create 2 subfolders LUTCamera and LUTEffect and put
  • SOUND FORGE
    7 answers, most recent on 10/24/2025
    RE: Not received product key against
    @Bol @Amit-Kamble Hi Amit, If you ordered directly from Magix online, you can find the serial number under "My Account / My Products." Go to: MAGIX Service Center – Login to your account Good luck, Rob This only works if you bought an upgrade. New
  • SOUND FORGE
    4 answers, most recent on 2/19/2026
    RE: Can't activated Sound Forge Audio Studio 9
    Some versions of SF-9 (AS or lite) were included with Sony turntables and were different in terms of activation and may not work with the 'new' procedure. I do not have one of those unique versions to test and I do not know if Magix support can help
  • Music Maker
    9 answers, most recent on 12/29/2025
    RE: Music Maker Loops Unlimited Subscription
    I could then Music maker would crash and the message I got "Music Maker is no longer working". I then restart the Music Maker and the shop changes to prices and I click those on and I get a buy button to press, The downloads I did do, now showed up
  • Audio Cleaning Lab
    12 answers, most recent on 7/21/2025
    RE: Audio Cleaning Lab 4 "Error While Writing Noise Sample File"
    The app is out of development. There will be no fix. It's definitely a bug. It wasn't there in version 3. Thanks for that. I also have Sound Forge Audio Studio 17 and looking at whether Sound Forge Audio Pro 18 with its cleanup tools (at the current
  • Music Maker
    One answer, on 4/7/2026
    App Crashes when FX are Used on Vocals
    Since upgrading to the 2026 Premium Edition, every time I try to mix down with FX turned on for any vocals, the app crashes. It simply will not mix down with FX turned on. I was able to work around it at first with just leaving off the EQ, but now
  • Movie Studio
    2 answers, most recent on 11/12/2025
    RE: guide lines
    @Frederik-deRoo Hi If you are still using MEP 2017 - the quick method is to select Effects, View animation, Size and position, Centre option If you have upgraded to Video Deluxe then it has a similar new style option for quick positioning, it looks
  • SOUND FORGE
    3 answers, most recent on 12/30/2025
    Voiceover Gate zeroes out the audio
    I just upgraded from 16 to 17. I have some pretty standard things I do for a podcast and using the Gate on Voiceover settings is one of them. If I do it in 17, after applying the waveform is a silent flat line. When I do it in 16 the VO gate applies
  • Movie Studio
    2 answers, most recent on 2/14/2026
    RE: Audio problem with Magix MEP 2015 plus
    Thanks, Ray. That confirms what I thought. I'll export as WMV and then I can convert to AC-3 using third-party software. I'll probably move away from Blu-ray anyway (old tech now!) and store files on my Media PC. The only surround format my Denon AV
  • Video Pro X
    2 answers, most recent on 3/13/2026
    [Solved] Intel Arc PRO B60 GPU causing white flickering exporting 4K video
    Hi community and Magix,   I recently up graded and built and new computer.   Processor - Intel(R) Core(TM) Ultra 9 285K (3.70 GHz) Installed RAM           - 128 GB (127 GB usable) System type - 64-bit operating system, x64-based
  • Samplitude
    20 answers, most recent on 10/27/2025
    RE: BorisFX managing Samplitude family of products now.....
    Thank you all for your info I too am shocked at this situation as I too have purchased and collected many vita instruments and plugins over the years. Boris say Id have to use my x8 or earlier to access any instruments purchased via music maker. So
  • Movie Studio
    9 answers, most recent on 8/10/2025
    Is MS 2026 really any better?
    As i get the sales pop-up's when MS 2024 starts i have to ask the question.. Is 2026 really any different/better than 2024? it looks " as far as i can see" pretty much the same . Same add-on's etc. i think Respeedr v2 is newer . thoughts ? the good
  • Photostory
    2 answers, most recent on 4/27/2026
    RE: Order Number removed by Moderator
    @Theo-Min Hi, Further to what Jeff indicated, "Plus" is just Photostory Deluxe "plus" Photo Manager and possibly PanoramaStudio 4 Lite. I'm not sure about PanoramaStudio, but I received it with Photostory Deluxe 2026. While Photo Manager is an
  • SOUND FORGE
    31 answers, most recent on 4/17/2026
    RE: Sound Forge alternatives
    @rrayd, thanks, I was contemplating upgrading but I have done so the past 3 revisions with the bugs not fixed and popping back up after the trial period. This has caused a huge lack of trust and everytime I go to click the purchase button, I
  • Movie Studio
    4 answers, most recent on 3/16/2026
    Updating / Upgrading present and future concerns
    Greetings, I'm constantly being bombarded with emails to update or upgrade my MS2025 Premium to VDL2026, even more so over the past couple of weeks. I'm sure the same applies to all their other video and audio users. If "new" Magix still runs true
  • SOUND FORGE
    29 answers, most recent on 9/16/2025
    RE: SF 11 refuses to start, even full re install
    It's a shame that Magix support has always been abysmal.   Thank you @rraud what you say about Magix support is the only reason why I don't upgrade right now. If they can ignore a simple authorisation problem sooner or later same thing might arrive
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