• Audio Cleaning Lab

  25 answers, most recent on 11/4/2025

  RE: Open GL driver error
  I'm having the same problem. Vegas complains about lack of OpenGL but then works fine. My system is a desktop running the basic MS display drivers. I'd rather find a way to shut up the complaint rather than fool around with drivers, given that Vegas
• ACID

  3 answers, most recent on 4/19/2026

  May be there is hope for this program yet....?
  Seems that Boris FX now owns VEGAS, SOUND FORGE ... and ACID. If nothing else it'll be interesting.
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @SP. Regarding the high price I assume it's Vegas Suite? I agree, which is why I asked @Michael-Schmidt6033 for more details. Jeff
• Other products

  One answer, on 5/12/2026

  RE: [Closed] Vegas Pro 16 & 20 continually malfunction in so many ways
  @Dennis-Metzler G'day Dennis, Vegas has been bought by BorixFX. The forum is here: https://forum.borisfx.com/ I suggest you post your query there.
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Michael-Lockyear I tried placing the codes for the upgrade You don't need a code. If a certain product is registered in your customer account, the reduced upgrade pricing will work. If it isn't registered in that account, it will not work. If you
• Other products

  One answer, on 11/7/2025

  [Closed] moving Vegas editing software to new computer
  I have used the old Vegas Pro 12 editing software for years. I just bought a new computer and want to edit on it. I'm told to go to "My Products" on the Magix support site. But I can't find it. Who can advise me, please?
• Video Pro X

  15 answers, most recent on 2/23/2026

  RE: What is the difference between Magix Vegas Pro and Magix Video Editing
  Correct. The Magix login will have everything including Vegas Pro and VPX/MMS/VDL/MEP along with other software one has purchased from Magix.
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  @NappeR It seems to be a general problem. Also Vegas crashes. Acid and Vegas had the same codebase in the past, therefore it's likely caused by the newest Intel
• Movie Studio

  6 answers, most recent on 8/7/2025

  RE: Magix video basic editing
  Hi. Welcome to the user to user forums for non Vegas products. If you last had Movie Studio 16 then at that point it was still a Vegas branded program which Vegas terminated permanently at version 17 to concentrate on the Pro versions of the
• Other products

  One answer, on 4/16/2026

  [Closed] Vegas Pro 23 Rendering Error Code -17 (Steam Version)
  Hello, I am using VEGAS Pro 23 purchased through Steam, and I am experiencing a rendering issue. Whenever I try to render a video, I receive the following error message:“An error occurred while creating the media file. Error code: -17”Sometimes it
• Movie Studio

  One answer, on 7/13/2025

  RE: [Closed] Registration Site Down?
  @Brian-Bullock Hi and welcome to the forums for the original Magix products. Unfortunately you need to post this question on the Vegas forums. There is a link to the Vegas forum at the base of this page marked VEGAS Forum. This thread may now
• Video Pro X

  2 answers, most recent on 3/13/2026

  [Solved] Intel Arc PRO B60 GPU causing white flickering exporting 4K video
  Hi community and Magix,   I recently up graded and built and new computer.   Processor - Intel(R) Core(TM) Ultra 9 285K (3.70 GHz) Installed RAM           - 128 GB (127 GB usable) System type - 64-bit operating system, x64-based
• Movie Studio

  3 answers, most recent on 9/24/2025

  RE: Serial Number
  @Jim-Stopa Yours is a Vegas product so you need to go the Vegas forum https://www.vegascreativesoftware.info/us/news-forum/ On that page the top Important Message is about Activation of Sony Creative Software era applications.
• Other products

  2 answers, most recent on 11/27/2025

  [Closed] Trying to install Vegas Pro
  I ordered the suite and have been having issues downloading and install. If I just select the Vegas software and exclude the rest of the suite I get the following. cabinet file is _1sec8nrk.cab is corrupt I have downloaded the suite serveral times
• MAGIX

  34 answers, most recent on 3/31/2026

  RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
  @Nalmcruto Magix deliberately didn't sell Vegas to another company because it's their best selling product. I'm pretty sure that Magix and BorisFX will continue to cooperate in the future regarding Vegas.
• Video Pro X

  10 answers, most recent on 10/23/2025

  RE: App failure to load
  Video Pro X not Vegas sorry for the misunderstanding. Video Pro X 15
• Movie Studio

  One answer, on 7/21/2025

  [Closed] Registering old version of sony vegas 9
  I cant register my old version of sony vegas pro 9 when trying to reinstall i read that i can register through Magix how do i do that
• SOUND FORGE

  18 answers, most recent on 11/9/2025

  RE: Support Is Non-Existant
  I think Magix only responds to messages about Vegas. Magix abandoned Sound Forge and Acid.
• Movie Studio

  2 answers, most recent on 5/23/2026

  Crystal Ball Gazing
  Now that Vegas is with BorisFX and Magix has confirmed future updates to VDL and ProX, I have some questions about Magix's future. 1) Has anybody seen any signs of improved support? 2) What will take the place of Vegas stabilization in VDL and ProX?
• Other products

  One answer, on 1/12/2026

  [Closed] Vegas Pro 365 subscription isn't letting me register SF 18
  I have a current and valid subscription for Vegas Pro 365 - which includes Sound Forge. Version 18 allowed me to download, but it isn't accepting the serial number as valid... besides, the Pro 365 still lists in my account as registered in 2022 (and
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  @Djronrella There was a comment from a Vegas developer some months ago that they never maintained Sound Forge and Acid after they went from Sony to Magix. All new versions were apparently made by the Samplitude team (which now works for Boris FX).
• SOUND FORGE

  7 answers, most recent on 11/12/2025

  RE: Sound Forge 17
  I also posted a cancellation request with VEGAS and sent email to us-shop@magix.net
• Other products

  One answer, on 6/16/2025

  [Closed] trying to download the learning models for Vegas 22
  I have Vegas 22 on my computer. I am trying to download the learning models for Vegas 22 but I get an error message stating" there are no compatible products on my computer." Any idea why this would happen and how to fix it? Thanks! Dell XPS windows
• SOUND FORGE

  8 answers, most recent on 4/8/2026

  RE: Magix Sold Sound Forge!
  Sound Forge under Boris FX has less activity because the priority is Vegas, just like during the Magix era. But I hope Boris FX can fix some of Sound Forge's bugs.