• Movie Studio

  16 answers, most recent on 8/20/2025

  Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium
  Having installed Video Deluxe 2026 Premium, I click on 'Help' > 'Activate Content Packs...' to install proDAD VitaScene V5 PRO and then insert my coupon code. I then get a message that my coupon code has already been redeemed. If this is true,
• Video Pro X

  2 answers, most recent on 3/13/2026

  [Solved] Intel Arc PRO B60 GPU causing white flickering exporting 4K video
  Hi community and Magix,   I recently up graded and built and new computer.   Processor - Intel(R) Core(TM) Ultra 9 285K (3.70 GHz) Installed RAM           - 128 GB (127 GB usable) System type - 64-bit operating system, x64-based
• Music Maker

  2 answers, most recent on 7/31/2025

  RE: 2026 trial download
  @kostas it's not really clear to me, what is the cause of the problem here. In this thread, it was solved by enabling TLS protocols in the Internet options and the disabling the warnings if a connection is redirected:
• Movie Studio

  6 answers, most recent on 2/1/2026

  Video Deluxe 2026 Could Not Find a Part of the Program
  Team: I get an error message on program start: "Could not find a part of the program. Please install the program again." The problem is that I've already done a clean install of the program. While the program does load after this, any attempt to
• Photostory

  2 answers, most recent on 4/27/2026

  Order Number removed by Moderator
  after installation i saw the photo de luxe 2026 and not the photo de luxe plus plus, which i have ordered. how is it possible? i paid ther 24,99.
• SOUND FORGE

  One answer, on 12/29/2025

  1618
  Trying to install SOUND FORGE Audio Studio 17 and this error code appears. 1618. Any help would be appreciated, thank you.
• Music Maker

  One answer, on 12/27/2025

  RE: Free Music Maker
  @RascalRachel Isn't there a shortcut icon on your desktop? It sounds like you simply run the installer again and again.
• SOUND FORGE

  3 answers, most recent on 2/1/2026

  RE: Noise after installation of sound forge 16
  @William-Yellin Yeah, because it installs the same old audio driver as SFAS 16. Read the link @rraud posted and this should solve your problem.
• Photo & Graphic Designer

  7 answers, most recent on 5/6/2026

  RE: Cannot install my software on a new machine - no response to ticket
  @John-Baggott P2-Serial numbers might need a installation counter reset by Magix support. I encountered this problem once and support reset the counter for me. As far as I know it is also possible to install the software from CD and then select
• Other products

  3 answers, most recent on 11/20/2025

  RE: Can't load Independence samples
  @fitzwizard Did you run the library installer? Just adding the library in the preferences isn't enough.
• Movie Studio

  30 answers, most recent on 9/24/2025

  RE: No sound from combined files
  @Yoshinori-Tokuda Thanks, got it now. The audio imports OK on my laptop (no extra codecs installed; I do have VLC Player installed). MediaInfo shows the audio is AC-3. Exactly what program do you have, and what version is it? Help>About will show
• Rescue Your Videotapes!

  4 answers, most recent on 9/23/2025

  RE: Video easy Video Saver 8
  Can i manually choose to install 64 bit version of the program?
• Movie Studio

  16 answers, most recent on 8/20/2025

  RE: Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium
  I don't have VDL 2026, so can't speak on difficulties installing it. I've never had any personal issues installing Magix VPX or MMS/MEP. I wouldn't give up just yet. You paid for the software because you wanted to use it. How about listing your
• Movie Studio

  One answer, on 10/12/2025

  RE: My old PC crash, can I have a copy.
  @VINH-NGUYEN Assuming you bought, registered and activated the previous installation of MS 2025, go to your Magix account, log in, go to My products and find the listing for the software. It will include the option to download the
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  would this be possible to share the installer for SF15? Hi @Olec, If you do not have a SF-15 activation serial code (and the paired email address), you would not be able to use it. If you do have the code, you can download the installer from the
• Movie Studio

  9 answers, most recent on 10/24/2025

  RE: [Solved] Movie Sudio 2025 developed a strange behaviour
  @johnebaker Greetings John, I've installed the Emergency Windows Update (KB5070773) (26200.6901) which ostensibly is to fix a problem with no USB in Windows recovery mode. After an hour of editing with the Cineform clip there have been no black
• Movie Studio

  2 answers, most recent on 11/24/2025

  RE: téléchargement video deluxe 2013 impossible
  @claude-DIAZ Les anciens programmes de téléchargement ne fonctionnent plus depuis au moins deux ans. Auparavant, le support Magix (infoservice@magix.net) fournissait les programmes d'installation aux utilisateurs qui en faisaient la demande, mais il
• Movie Studio

  26 answers, most recent on 8/24/2025

  RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  I'm about to re-install Windows 11 Pro on a new NVME. It's been several years, and Windows, for some reason, seems to get "funky" over time. 24H2 will not install, but there are some issues with solid states drive controllers with that build and
• Movie Studio

  4 answers, most recent on 12/14/2025

  RE: Magix Hub
  Thanks for your reply. Unfortunately, on my computer it's doesn't work. I tried to uninstall, delete registry entries with "magix" keyword, delete remained folders and install again. Still no effect.But... because my license allows to use program on
• Movie Studio

  4 answers, most recent on 11/17/2025

  RE: Blank error dialogue box appears during MS2022 reinstall
  Hi John These are the main specs of my PC: Device:        Acer Aspire  C24-963Type:        Stand alone Home PC DesktopProcessor:    Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz (1.20 GHz)Installed RAM:    32.0 GB (31.8 GB usable) System type:    64-bit
• Web Designer

  8 answers, most recent on 12/9/2025

  RE: [Closed] login not recognised
  At the finish of the install program (from the installation disk) I am asked to fill in my product key and my email associated at the time of purchase (2021). This I do to be told that the Product key is associated with another email address. I have
• Other products

  One answer, on 3/21/2026

  proDAD VitaScene V5 PRO
  I have just purchased MAGIX Video deluxe 2026 Premium. I have gone through the activation for proDAD VitaScene V5 PRO which downloads but will not install. Help please.
• ACID

  3 answers, most recent on 8/30/2025

  [Solved] Acid Music Studio 10 - Cannot Register on New PC
  Hello, I have a copy of Sony Acid Music Studio 10 that I purchased back in 2017 and used on a Windows 10 pc for years. I just bought a new Windows 11 pc and installed it on the new computer, and I am unable to register after installing because the
• Off topic

  3 answers, most recent on 10/31/2025

  [Closed] Can't reinstall Vegas pro 22, No compatible products found on this PC
  I had to reinstall Vegas pro 22. The installation program deleted my Vegas pro 22. But I can't reinstall Vegas pro 22, the installer shows this message (There were no compatible products found on this computer.) I bought Vegas pro 22 on 2025 August