• Off topic

  One answer, on 10/2/2025

  RE: [Closed] Every day Magix spams me with the same email
  @Buystockinfun There is very little point in continually posting the same question about the Vegas Pro forums; you have already been directed, at least twice, to the correct set of forums, so please stop posting here, thank you. (And no, we are not
• Off topic

  162 answers, most recent 5 hours ago

  RE: Magix support has not responded to support tickets for months
  @Frank-Pietrantoni9884 Hi Frank, I suggest that the questions be refined. No need to report back here, just post your revised query on the Vegas site. As you have seen, Magix/Vegas ticketing system is answered by AI and it is very difficult to get
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @Can-Dive What program did you use to create this file? It was posted on VideoHelp as part of a restoration discussion.
• Video Pro X

  9 answers, most recent on 4/20/2026

  RE: 360 File from DJI OSV
  @paulsweigert Paul, could you post us a MediaInfo report on one of your files, and if you are able, put a file on a file sharing site such as Dropbox, Google Drive (my website notes for GD) or wetransfer for us to experiment with. My Google Drive
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  The first version under Boris FX is still hi-DPI incompatible! I always used the SF shortcut's 'Properties> Compatibility> High DPI settings', This has been commented on a few times on this forum. Search for those posts. That said, hopefully
• SOUND FORGE

  16 answers, most recent on 3/18/2026

  RE: Registration issues with Sound Forge 11
  @randy-flemming, @martin-Dewsnap Hi There have been issues with logging in to the forum and software logins, over the weekend. At the time of posting this comment, the forum login appears to be fixed, however software logins, eg Magix Hub and Store
• Music Maker

  8 answers, most recent on 12/30/2025

  RE: Soundpool problem
  @Tony-Kovac Thank you for creating this thread but please do not, in future, post the same question THREE times!  Multi-posting of the same thing is likely to lead to you being banned from the forums! How, exactly, did you activate MM 2026? Since
• Xara Designer Pro

  4 answers, most recent on 9/7/2025

  RE: FlipBook
  @Melati Hi For Xara products, you need to be posting in the Xara TalkGraphics forum here. John EBForum Moderator
• SOUND FORGE

  3 answers, most recent on 8/18/2025

  RE: I am unable to register the activation code sent to me for my audio
  @Geoff54 Welcome to the Magix users forums. Unfortunately, your first post asks a question about Music Maker, in a thread about Sound Forge. Hence it has been hidden since misplaced posts like yours are regarded as thread-hijacking. Please create a
• Movie Studio

  5 answers, most recent on 7/20/2025

  RE: MP4 problems
  @Anthony-Sferlazza Sorry to hear about this problem but you need to give us a LOT more information if we are to have any chance of being able to help you. First, exactly which version of Movie Studio do you have? Then, please read this pinned post
• Off topic

  162 answers, most recent 5 hours ago

  RE: Magix support has not responded to support tickets for months
  Further to my previous posts to add insult to injury I have been offered an upgrade to Music Maker Ultimate 2026 for £39.99 less than a week from upgrading to Premium (my query was Premium was offered at £22.99 but I paid £39.99). What is going on?
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  Yes, let's alienate the English speaking world and send them to the German forum to post about the latest offerings from Magix.... that will work.
• Movie Studio

  One answer, on 9/17/2025

  [Closed] Help with serial number
  When I downloaded Movie Studio 13 Platinum i don’t have the serial number and I bought it from a website, please can someone help me or post a serial number for that version?
• Other products

  One answer, on 4/16/2026

  RE: [Closed] Vegas Pro 23 Rendering Error Code -17 (Steam Version)
  @gamjaevawoo Hi and welcome to the forum - albeit the wrong one. Vegas products are now owned by BorisFX and have their own forum here. I would suggest you register and post your question there This topic will be closed. John EBForum Moderator
• Video Pro X

  One answer, on 4/15/2026

  RE: [Closed] composite mode is completely stuck on Alpha
  @Mike-Erskine-Kellie Hi and welcome to the forum - albeit the wrong one. Vegas products are now owned by BorisFX and have their own forum here. I would suggest you register and post your question there This topic will be closed. John EBForum
• ACID

  3 answers, most recent on 1/1/2026

  RE: Missing ExpressFX Reverb DLL in ACID Pro 8.0.12 on Windows 11 Home
  Thanks for your reply Jeff. Apologies for the parallel post. My previous post appeared to be a dead end, so I decided to try a different tack to get the specific file I need. As for support, I did 'reply to the reply' as prompted by the AI bot, but
• Music Maker

  2 answers, most recent on 7/18/2025

  RE: [Closed] Boris FX owns some of Magix Audio
  As before, please refer to the similar post in the General Information section of the forums and add any comments there. Thank you. JeffForum Moderator
• Movie Studio

  One answer, on 7/18/2025

  RE: [Closed] Need to stretch out the sides of a video
  @Gerry-Peters G'day Gerry, you're in the wrong forum. Could you please post your query in the Vegas forum here: https://www.vegascreativesoftware.info/us/
• Movie Studio

  22 answers, most recent on 1/7/2026

  RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
  @browj2 Too late to edit my post. John, I've just realised the middle button you mean. It's not the one I'm talking about - it doesn't take you to the window required. The method using the bottom row of buttons as above does. AndyW
• Off topic

  One answer, on 1/4/2026

  RE: Images
  @Joe-Swager Hello, welcome It has been reported to Magix as it is affecting all users including myself posting music in the media uploads. Users cannot upload images or videos, only music. There is obviously a technical glitch on the
• Music Maker

  13 answers, most recent on 10/21/2025

  RE: 2024 2025 2026 none of them work and support are ignoring my tickets
  @pete-thomas where are you Please remember these are user to user forums and answers are posted by users who feel they can help you as and when they visit. JeffForum Moderators
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  [Solved] Unable to Activate SF18 Pro after a reformat of my computer
  The Activations appears with an Error Code: -24 stating that the Serial Number has already been registered to another email address. I am using the initial email address as contained on my order from Magix along with the Serial Number contained in
• Movie Studio

  3 answers, most recent on 4/28/2026

  RE: cannot burn dvd+R
  I recall DVD-R was more reliable to burn successfully in consumer DVD burners. Try winding the burn speed right back to 4x. You could also try "burning" to the image recorder/ISO and then using IMGBurn to burn the ISO. This might also be of interest
• SOUND FORGE

  6 answers, most recent on 11/13/2025

  RE: Sound Forge Audio Studio 17
  @Charles-Yarbrough Hi Your comment has been hidden as it does not relate to the subject of this thread. Please create a new post and provide more information, including the playback device and how connected. John EBForum Moderator