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@emmrecs Hi Jeff I have both VPX and VDL on my laptop and PC, and this is not the first time I have been asked to de-activate/reactivate by a patch, which may have been triggered by the update to Win 25H2. I suspect that significant Windows updates

Movie Studio

31 answers, most recent on 4/16/2026

RE: Video deluxe 2026

@ImTerribleAtThis Hi I have been looking at the issue with the LUTs not appearing in the Templates tab with a 'clean' install of VDL, ie not an upgrade from an existing installed version. The easiest to setup and use for the LUTs, is the folder

Off topic

161 answers, most recent one hour ago

RE: Magix support has not responded to support tickets for months

@Frank-Pietrantoni9884 Hi Frank, We're off-topic here, but: In your first post, you mentioned that it was your "desire to upgrade to Vegas Pro 23" which, I presume, you are already using a version of Vegas. If it's Vegas 22, then you have the EULA

Sequoia

5 answers, most recent on 8/27/2025

RE: Codemeter

@Nicolas-Deuson All Sequoia/Samplitude staff switched to Boris FX, including the complete customer support. Technically, you're still a customer of Magix and they should definitely respond to your issue. The problem is, they have a horrible new

Movie Studio

25 answers, most recent on 8/7/2025

RE: Any decent support for Insta360 videos yet?

@Can-Dive I do agree that for the price they are charging for VPX, Prores should be a supported codec. I know that with Vegas, we had public beta versions going back a few years, the same with BRAW (Blackmagic). Now, everything is working as it

Music Maker

4 answers, most recent on 12/23/2025

RE: System requirements for 2026

@Michael-Hopcroft The computer is well above what is needed, but it's highly recommend to use an ASIO-capable external USB audio interface for everything regarding audio production on a computer. Good to know. I'm using onboard sound, which is OK

Photostory

17 answers, most recent on 6/9/2026

RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput

Hi John, My OneDrive has around 30,000 files many of which I find useful when sharing data with friends and family. Yesterday I started transferring files from OneDrive with the intention of uninstalling OneDrive once empty.. Sometime late today I

Movie Studio

15 answers, most recent on 6/9/2026

RE: Video Deluxe 2026 Plus

@AAM Hi We need more information to help diagnose the issue you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and graphics card(s)

SOUND FORGE

One answer, on 6/5/2026

RE: Which package should I get when buying the Sound Force 18?

Hi @Ege-Hfo, If you are referring to the BorixFX packages, Vegas Pro 'Plus' and 'Ultimate' include Sound Forge 2026. Otherwise, when purchased singularly BorisFX Sound Forge 2026 Plus includes, Melodyne Essentials. Vandal, VariVerb and 3D Reverb. It

SOUND FORGE

6 answers, most recent on 12/13/2025

RE: Reactivation of SF 10 after upgrade to SF18

Thank You Jeff.I am using the original SF10 Serial #, purchased many years ago.I have used the same Serial # for SF18 upgrade I have purchased recentlyI have registrated the SF 10 originaly on Sony Sight.But On Magix the SF 10 is not registrated.I

ACID

3 answers, most recent on 8/5/2025

Are included Libraries Commercial Royalty Free?

I have purchased Acid Studio, thinking of upgrading to Pro, for added features and 13GB acid library.Before I commit I wish to know if the library that comes Acid Studio standard and pro are commercial royalty free or not?I would be grateful if this

SOUND FORGE

3 answers, most recent on 10/24/2025

RE: SF Pro 14 is erroneously looking for ARA Waves plug-ins

Indeed, Waves doesn't support SF any longer. They used to, but no longer. That said, they did provide some things to try. But nothing worked. I did send a message to Magix support, but have yet to hear back from a real person. Only an AI bot with a

SOUND FORGE

5 answers, most recent on 11/30/2025

RE: Lost trust in SF.

I mostly use SFP-15, SF-16 & 17 could not display my irreplaceable 32 bit third-party VST-2 plug-in's UI properly, which was basically resolved for the most part in SFP-18. The legacy FS peak meter was changed in SF-16 and removed all together

Movie Studio

3 answers, most recent on 10/15/2025

RE: Movie Edit Pro 2015 Plus on Windows 11?

Thank you for your very prompt response to my question and I apologize for my late response. I do have a new PC, but Dolby Surround and HEVEC are not codecs I use and my video card is Asus so I should be okay there. At one time I did upgrade from

Video Pro X

One answer, on 1/4/2026

[Closed] Render Output Options Missing in Vegas Pro 23

I previously have used Vegas Pro versions 15 and 19 and there are multiple render options including (among many others) MainConcept MPEG-1, Sony AVC/MVC, and many more render formats including 720p and 1080p. Considering upgrading to version 23 and

Movie Studio

4 answers, most recent on 11/17/2025

RE: Blank error dialogue box appears during MS2022 reinstall

Hi John These are the main specs of my PC: Device: Acer Aspire C24-963Type: Stand alone Home PC DesktopProcessor: Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz (1.20 GHz)Installed RAM: 32.0 GB (31.8 GB usable) System type: 64-bit

Music Maker

8 answers, most recent on 12/30/2025

RE: Soundpool problem

@Tony-Kovac Thank you for creating this thread but please do not, in future, post the same question THREE times! Multi-posting of the same thing is likely to lead to you being banned from the forums! How, exactly, did you activate MM 2026? Since

Movie Studio

12 answers, most recent on 5/1/2026

RE: Have downloaded Magix video de luxe 2026

Thanks Jeff, John Baker, and Emmrcs for your help. Very kind of you all to help. I only upgraded to the Pro x17 version as I was told I couldn't get help for my beloved Magix Video plus 2026 version. After trying to download the pro x17 I found that

Music Maker

4 answers, most recent on 10/1/2025

RE: Missing download-links after upgrade paid purchase.

@Per-Schei It's very odd, that your purchased upgrades are not listed in your customer account. Please contact customer support at infoservice@magix.net and write that you didn't receive your purchased products. You might get an AI chat bot response

Photostory

2 answers, most recent on 4/27/2026

RE: Order Number removed by Moderator

@Theo-Min Confidential data, like order or serial numbers, should never be posted here. Hence, I have changed the title of your thread. Please state exactly which version of Photostory you have purchased, whether it is Photostory deluxe 2026 or

Rescue Your Videotapes!

7 answers, most recent on 12/2/2025

RE: DRIVER DOWNLOAD

@johnebaker @SP. @AAProds Many thanks for your assistance & your advice. I have attempted to download & install the driver updates as suggested but without any success. The closest I came to any success, in 2 cases, the driver started to

Video Pro X

10 answers, most recent on 12/5/2025

Video Pro X 11 Crashes Every 5 Minutes

Software: Video Pro X 11 OS: Windows 10 22H2 RAM: 32 GB CPU: AMD Ryzen 9 3900X GPU: Nvidia RTX 2070 Super (8GB) Whenever I attempt to use Video Pro X, I get approximately 5 minutes of use before the entire program crashes and closes itself. It

Movie Studio

9 answers, most recent on 8/5/2025

RE: MS 2025 New Update + Neat Video Update

@CubeAce Hi Ray . . . . Anyone got any expansion on what is meant by the ac3 surround sound export support actually entails . . . The issue fixed is a decoding (import) issue, IIRC, and I stand to be corrected on this, there was an issue with Dolby

Movie Studio

12 answers, most recent on 9/15/2025

RE: Does MovieEditPro Premium support LUT?

Hi Jeff, You are right! It would seem your purchase of MEP 2021 must have been only a comparatively short time before the release of MEP 2022; hence your "free" upgrade. During 1year update service I made a few updates. One of them moved me from