• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  @John-Murray8461 We recently found out, that Magix support accumulated thousands of support tickets over the summer 2025, during their restructuring process. In February 2026 there were still over 2000 tickets open. I had to wait three months until
• Video Pro X

  2 answers, most recent on 3/30/2026

  [Closed] Vegas 23 VCRUNTIME140_1.dll - can't start
  Hi! I was using V23 Build 356 in saturday and everything works great. After I finish movie I just turned off PC and didn't used it until now.Now I have VCRUNTIME140_1.dll error when I try to start V23. I uninstall all Microsoft Visual C++
• Other products

  One answer, on 1/24/2026

  photomanager deluxe crashing
  After changing from trial to purchased version, photomanager is crashing when I ask for search for faces. I did unistall/reinstall. Message I get says previous search is still saving....then app closes. I am using Windows 11. Message from Visual C++
• Video Pro X

  10 answers, most recent on 10/23/2025

  App failure to load
  error in module "Access Violation" . Windows 11, App begins to start but seems to be getting stuck as soon as it tries to load and I am getting that error pop up. I think it happened after a GCC update and I reverted back to the older update but
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  Thanks for the information John. So with the testing you have done it looks like a setting within my new computer? Maybe something with the MMS 2024 installation settings? I followed the windows features setting you suggested but still no joy on
• Music Maker

  2 answers, most recent on 6/14/2024

  [Solved] Shop Vst files
  Have purchase a few vst files from the music maker shop ..ie Centry Guitars,Electric bass, Lead synth just to name a couple. After upgrading pc and reinstalling windows 10 from scratch I can no longer install the vst ....all sound pools load correct
• Movie Studio

  4 answers, most recent on 4/25/2025

  RE: Vegas Movie Studio 11 to Movie Studio 2025 - Should I? Gotchas?
  I did install a trial last year, but had a project deadline and just used what I was familar with to get it done soon. I never got to testing it before the trial expired. Glad I did a bit more research as its nice to know that it is a different
• Movie Studio

  3 answers, most recent on 9/5/2025

  [Solved] HEVC causing Magix to crash when exporting - ucrtbase.dll error
  My Movie Studio 2024 program has been working fine since I installed it. nothing has changed, no new programs or updates and then started crashing. First disc I burnt to worked fine, did another shortly after and crashing part way through
• Movie Studio

  11 answers, most recent on 5/2/2026

  RE: MEP 2016 Plus - Trying To Copy Media Onto New Project
  Thank you for that - Embarrassed to say, somehow I got that wrong? I mistakenly recall a forum discussion indicating MVP needs to be in 'C' drive (where the OS resides)? Allow me to understand: I've previously broadly separated media into separate
• Movie Studio

  4 answers, most recent on 8/22/2025

  RE: Program fonts
  @me_again It can't be impossible Andy. I have two programs that allow text and graphics to be scaled from 25-200% of whatever you have Windows set to. Does Magix still take on 'Feature Requests'? Ray.
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  @SP. No mate......everything back as it was before the issue started. I have to admit, I still get that little anxiety moment every time I change out a VST but, so far, everything seems back normal.
• Movie Studio

  22 answers, most recent on 1/7/2026

  RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
  @browj2 Hi John. Or maybe the 'feature' was just dropped and not a bug but a planned cut, as Vegas can still do that. I personally think that the programs are being tiered more over time to separate their perceived value. The complete lack of Magix
• Movie Studio

  4 answers, most recent on 11/13/2025

  custom shortcut keys
  i can't customize my shortcut keys. For instance, when I change the record shortcut "R" to "M" it shows "M" in the Shortcut list, but it doesn't work in the program. Only "R" still works when I want to capture video. I've tried it in Magix 2021,
• Music Maker

  2 answers, most recent on 7/18/2024

  RE: [Solved] How to delete properly
  @Riley-Coach Revo Uninstaller has often been recommended for removing Music Maker.  https://www.revouninstaller.com/There is a free version, but looking through your previous
• Video Pro X

  14 answers, most recent on 10/21/2025

  [Closed] Serial Number / Licenses
  I purchased two licenses, one worked for 30 days and I never got the other to work. I was sent a serial number but now it says serial number has already been used. Tried uninstalling and reinstalling but still getting error 24. Tryed on windows 10
• Movie Studio

  66 answers, most recent on 1/29/2025

  RE: The output formats are messed up in Movie Studio 2024
  I export stills for processing using Paint Shop Pro. The two uses are for noise and artifact removal or to use as a mask. Some players use the display aspect ratio, and some do not. I don't know what YouTube does, but many players have controls to
• Music Maker

  One answer, on 2/9/2025

  I cannot access what I paid for
  I have followed the steps but still cannot access Magix Music Maker
• Music Maker

  4 answers, most recent on 11/7/2024

  [Solved] Missing loops from one soundpool
  Hello Fellow Music Creators!!👋I've looked through some of the related topics for this problem for a fix but none worked.I purchased the Techno 5 am soundpool a while back.Cool loops in there.Now the only problem I have with it is there should be 14
• Movie Studio

  24 answers, most recent on 9/26/2023

  RE: [Solved] Object Length Indicator?
  @KScott Hi, it's still there, & you don't have to stay in Size/Position/Rotation, It's prob something to do with your window set-up, you have that window floating so it's either Windows Display or try in Magix - Window - Window arrangement -
• Music Maker

  33 answers, most recent on 1/17/2025

  RE: magix music maker 2024 won't load past loading keyboard shortcuts
  Hi, yes completed a reset and reconfigure but still no change crashing after about 3 minutes
• Movie Studio

  43 answers, most recent on 3/7/2025

  RE: Audio not importing
  @Gid Fair enough. It's still annoying having to read each new post about Vegas until a "solution" is marked.
• Music Maker

  8 answers, most recent on 12/30/2025

  Soundpool problem
  I haven't been able to use Soundpool for almost two months. I bought MM 2026 for 99 euros on this sale. I've been writing to Magix for two months and it always works for me, but I can't reach a real person to solve my problem. After installing MM
• Music Maker

  2 answers, most recent on 10/24/2023

  RE: [Solved] Soundpools & Producer Planet ???
  Found the answer - Soundpools does not include everything from Producer Planet - You can still purchase something at producer planet but then have to manually add it to Music Maker - Here is a youtube tutorial to show how - starts at min 9:44 and
• Movie Studio

  7 answers, most recent on 6/10/2025

  RE: Syncing 2 audio files!?!?
  converted them both into MP3s, still can't line them up perfectly. FYI the audio tracks are NOT identical, 1 has vocals, the other is stripped of the vocals. other than that they're identical.