• Music Maker

  3 answers, most recent on 8/29/2021

  Extreme slow loading
  Extremely slow load of saved projects...... I have made a fresh default installation on my SSD C-drive with 250GByte free spaceI have placed a video of how a saved project is loaded - and i hope you guys can explain why it takes so long time to
• Movie Studio

  5 answers, most recent on 8/27/2021

  RE: [Closed] Transparent txt editing
  Hello, @browj2 When I go on "Help", "About...", I get a white box screen with "Version 18.0 (Build 527)" and all the other info ie. copyright, licensed to, serial number and machine ID .... "I'm using a one month subscription which I paid for
• Music Maker

  10 answers, most recent on 8/14/2021

  RE: Extreme slow to open my projects
  Hello againYes sure the specifications are important and her they are:I just bought and installed the latest version og Music Maker (Premium Edition version 30.0.1.23) My Windows computer has this specificationsEnhedsnavn    EgoW20Processor  
• Movie Studio

  25 answers, most recent on 8/10/2021

  RE: Moving on from MEP 13
  @starship.1 Please obscure the Device ID and Product ID information of your computer. These are specific to your computer and so should not be listed in a public forum like this one. MEP is really designed to run on intel CPUs rather than AMD; it
• ACID

  One answer, on 7/31/2021

  RE: I tried to register Sony ACID XPress 5.0 (had never used it).
  @packrat1940 It looks like you are out of luck and need to buy a new version. The same happened to a user with an old version of Sony SoundForge. https://www.magix.info/de/forum/computer-id-incorrect-error-message--1278859/#ca1691878
• Other products

  3 answers, most recent on 8/1/2021

  SpectralLayers Pro 2 No Longer Runs
  I registered my SpectralLayers Pro 2 license several years ago (2017). It shows up in my list of products as registered and yet if I try to run it I get a notice that it needs to be registered. I get a screen asking for my login information which I
• Video Pro X

  28 answers, most recent on 7/28/2021

  RE: Mp4s are showing up black, and it's unable to save my support request.
  @Howard-Hickman Hi Howard. Just set the settings to my image I posted above. The settings as well as the new Infusion engine has changed since VPX 12. This version of VPX has not been out one year. Just s few weeks. It was VPX12 where you were able
• Web Designer

  16 answers, most recent on 12/10/2021

  RE: Program freezes
  RAM        Memory slots            Total memory slots    4            Used memory slots    4            Free memory slots    0        Memory            Type    DDR3            Size    8192 MBytes            Channels #    Dual            DRAM
• SOUND FORGE

  6 answers, most recent on 7/31/2021

  RE: Computer ID incorrect (error message)
  I uninstalled, rebooted and reinstalled SF7 using the downloaded digital copy from Magix.I'm still getting an invalid computer ID error. I've verified there is no leading or trailing space in the code provided. I'm using the same email.
• SOUND FORGE

  10 answers, most recent on 6/26/2021

  RE: I downloaded a 6.2 MB exe file and it only opens as text.
  thanks now I have to register online, I copied the serial number from my confirmation email and it will not accept it. also, what is my "Computer ID"? Is that the same as "machine ID" from the email?
• Movie Studio

  23 answers, most recent on 6/14/2021

  RE: plug-ins
  @jennifer-landry Hi None of the versions you listed are the correct ones - you have Movie Edit Pro 2020 also known as VideoDeluxe 2020. . . . . what does "steam powered" mean when I do a search for video deluxe 2020 . . . . It is a special version
• Movie Studio

  23 answers, most recent on 6/14/2021

  RE: plug-ins
  @jennifer-landry Hi. The ProDad Mercarlli II is another video stabilizer found in the same section of effects. To get system specs go to Windows Settings / About. Your processor will be listed there. Do not give out the Device ID or your computers
• Movie Studio

  9 answers, most recent on 5/31/2021

  RE: HEVC- Codec Fee
  @Andrew-Guerin Andrew, did you install that HEVC codec and how did you get on opening your MOVs? @CubeAce Ray, from that article, it seems that HEIF is not relevant to this discussion. It is an image format/container only, not a video
• Photostory

  5 answers, most recent on 5/16/2021

  RE: Photostory Deluxe 2021 - 4K Video supported?
  Hi John, hope you can help with the information provided. thank you. 1) computer info: HP compaq elite ultra slim; Duo CPU @3gh; 8gb ram; 64bit win10 OS; graphics: Q445/Q43 Express chipset (WDDM 1.1) 2) MediaInfo output: GeneralComplete
• Music Maker

  20 answers, most recent on 5/11/2021

  Problem activating
  Problem whit activation music maker, I Got serial number P3-Removed by Moderator... If open program and trying activate nothing happen, when go to create activation code and trying wrote computer ID still nothing happen, its only - error activating
• Movie Studio

  14 answers, most recent on 5/2/2021

  RE: [Closed] I have exceeded the max amount of unlock procedures???
  I've created a new activation code for a new installation but it's asking for "computer ID" in order to create a new code? What would I enter in there?
• ACID

  2 answers, most recent on 4/28/2021

  can't register 7.0 on my computer
  i've owned my copy of acid 7.0 since it first came out years ago.It's registered on 2 of my computers but i need to add it to a 3rd computer.I keep getting error relating to my computer id being wrong is the only problem. i've searched for info on
• Music Maker

  6 answers, most recent on 4/19/2021

  RE: Transfer instruments from older version of MM
  I've checked "Help>Music Maker Store>Activated content", but there only the MM 2021 editions are listed (plus and premium) - even though i had MM 2007 and 16 registered. I tried to activate 16 on the Magix Homepage, but entering my computer-id
• SOUND FORGE

  25 answers, most recent on 4/25/2021

  RE: Quote: "An error occurred while creating the media file"
  @rraud Hi rraud, and welcome to the "thread of doom and despair". I assume you tried saving to another folder or different format, such as PCM which does not need registration like MP3 and AAC. Yea, you assumed correctly. I tried a few other formats
• SOUND FORGE

  25 answers, most recent on 4/25/2021

  RE: Quote: "An error occurred while creating the media file"
  I assume you tried saving to another folder or different format, such as PCM which does not need registration like MP3 and AAC. Then your account will show two activations When SF is uninstalled and reinstalled back to the same PC, it does not count
• Movie Studio

  12 answers, most recent on 4/8/2021

  RE: Mov files won’t play using Magix movie 2021
  John and Ray, Thank you so much for your input. I'm absolutely a newbie and your insight has indeed saved me time. I was able to use Handbrake. I opened the MOV file and saved it as an M4V file with the preset Vimeo/YT Hq 2160p60 4K and the
• SOUND FORGE

  4 answers, most recent on 3/17/2021

  Can't convert 8k.wav audio to RAW with the latest Sound Forge
  Dear Magix & Sound Forge:I have purchased many copies of Samplitude and Sound Forge over the years.Problem:  When we purchased this copy of Sound Forge 12 and placed it on a Windows 10 computer it would not do one thing, and we never used it
• Other products

  One answer, on 3/15/2021

  Invalid Computer ID-Cannot Activate Software
  Installed on a Mac. Says computer ID invalid when I try to activate. Will attach a screen shot. Please help. Thank You-MARK S.      
• SOUND FORGE

  2 answers, most recent on 3/6/2021

  RE: During activation you ask for "Computer ID" What number is this?
  @Henrik-Andersen If you try an offline activation it should show you the Computer-ID.