• Music Maker

  2 answers, most recent on 6/19/2023

  [Solved] The premium version 2021 does not work properly with cords changes
  In magic music maker premium 2021 I suddenly cannot change chords - i.e. via the little arrow to the right of the chord, this little arrow is completely gone and I can only use standard chords. The problem occurred strangely after an update earlier
• Movie Studio

  8 answers, most recent on 8/19/2024

  RE: Auto Backup Steals My Computer
  @CubeAce Arr, good point, I'll try it shortly.
• Movie Studio

  27 answers, most recent on 2/27/2025

  RE: Neat Video - Version 6.0
  @me_again Hi Andy Same here, looks good so far, looks like the prvious patch which had the OFX crash 'fix' did not work. Added: Photostory 2025 not fixed (yet or never ?) John EB
• SOUND FORGE

  3 answers, most recent on 10/18/2025

  Using m4a files in Sound Forge 11
  Good afternoon, I'm unable to import files with the m4a extension. I'm using Sound Forge 11 and I'm unable to add m4a files to edit them. Could you help me with a solution?
• Movie Studio

  9 answers, most recent on 8/10/2025

  Is MS 2026 really any better?
  As i get the sales pop-up's when MS 2024 starts i have to ask the question.. Is 2026 really any different/better than 2024? it looks " as far as i can see" pretty much the same . Same add-on's etc. i think Respeedr v2 is newer . thoughts ? the good
• Movie Studio

  22 answers, most recent on 8/13/2025

  RE: Support and TICKETS
  @jtu001 Hi Jürgen, First of all, thank👍 you for forwarding the "Security Copy Folder" to me and for your trust. I had the opportunity to watch your intro video at my leisure. My reasoning was correct; it's a very complex intro. I summarized all my
• Samplitude

  4 answers, most recent on 7/31/2023

  [Solved] X5 and 365 - Problems
  I just had a computer crash (magix mm 2023 was on the crashed computer), so my 2nd computer has Samplitude X5, and compared to Magix MM it is chalk and cheese in terms of Automation. No matter what I did with X5, the audio recording is distorted,
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  Hello @Gra_Ham You have many options to choose from. I can imagine that you can't see the forest for the trees. I'd say take your time to absorb everything. One more thing... you can also batch process with the Shutter Encoder converter. Good
• Movie Studio

  One answer, on 10/17/2025

  [Closed] Music videos uploaded to Youtube lose audio quality
  When I put a MP3 with proper LUTs to a video in Movie Studio 16.0 Platnium and then export to a video file, it sounds good on my cans and PC. As soon as it gets on YT the music loses quality. There is obviously a setting that YT prefers that is not
• Other products

  20 answers, most recent on 5/27/2026

  RE: Independence Pro 3.3
  I have uninstalled and reinstalled 2 times now with no luck. Other than this error the program is great. I had no popups stating an error or anything else.  I googled for a good 7hrs and found no threads on any site that could help me either.
• Movie Studio

  11 answers, most recent on 12/4/2025

  RE: Corrupted Audio
  Thanks! I fixed it, but didn't identify the exact problem.* More chirps: extreme breaks in volume (decrease) with static sounds there. No continuous 'brr.' Note, my mix/EQ is not good, though no peaks at all (top at about -3db; typically
• Movie Studio

  61 answers, most recent on 7/25/2024

  RE: My MAGIX software will not cut a DVD to Disc
  That's good news Rick. New avatar too, I see! 👍
• Samplitude

  2 answers, most recent on 2/22/2024

  RE: [Solved] What mode to avoid inadvertently interfering with the PLAY CURSOR?
  No, it's a tower. Windows 11 Pro, 64bit, 13th Gen Intel(R) Core(TM) i7-13700   2.10 GHz, 64 GB RAM. New, lots of space, SSD, etc.Thank you for your response! I was fooling with this tonight (I'm in Germany, it's 6:45 pm here) and I think I've
• Video Pro X

  9 answers, most recent on 12/3/2024

  RE: Magix Video pro why does it say Source: Empty when there are files
  I have just had this problem, between shutting down last night and turning on again this morning the Source Window had moved its self over the top of the main preview. All good now, thanks.
• Movie Studio

  27 answers, most recent on 2/27/2025

  RE: Neat Video - Version 6.0
  @AAProds That's not the sun, That's lens flare 🤣🤣🤣. Also what were the three triangular bumps including the reflections thereof in the original? Good that it found some otherwise bleached out power lines on the horizon though. Must be AI powered.
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  @browj2 Hi John Their terminology can be confusing, AFAICS looking through their 'Control panels, they do not contain or give any form of comprehensive manual control such as a C-Panel or PLESK ocntrol panels available on other hosting providers. .
• SOUND FORGE

  7 answers, most recent on 3/5/2025

  RE: Channel Converter Presets not recognized after Windows 10 reinstall
  @GiorgioV Hmm, good question. Did you install the Software into the exact same location? Maybe the presets are bound to their directories. To my knowledge all presets are stored in the Windows registry? But I'm not sure how this works on Sound Forge
• SOUND FORGE

  7 answers, most recent on 7/31/2024

  RE: Ozone 11 EQ
  @Former user Good question. Complaining here on the forum won't solve it.
• ACID

  One answer, on 12/28/2022

  RE: [Solved] Add MIDI event: stop external sampler
  @DJ_Leo Good question. Usually, you need to create a SysEx MIDI message to control external hardware. You need to check the manual of your external device for the specific message that is needed. I haven't done this yet, but the ACID manual has a
• SOUND FORGE

  7 answers, most recent on 2/3/2023

  [Solved] Noise after installing Sound Forge 14
  I’m replacing my good’n’old Dell Inspirion 5558 for a Dell Inspirion 3511. This one came with Win11. Sound works OK until I install SF14. After that, it brings me a huge noise at the right channel, using any kind of audio access (Sound Forge,
• Video Pro X

  9 answers, most recent on 8/23/2025

  RE: Video pro x16 does not start
  @john1893 Hello John, Go to: C:\Users\User\AppData\Roaming\MAGIX\Video_Pro_X16 and delete the Video_Pro_X.ini file, then restart Pro X16. Deleting the INI file will reset Pro X16 to its default settings and fix any computer configuration
• Movie Studio

  9 answers, most recent on 8/10/2025

  RE: Is MS 2026 really any better?
  Hi, Coming from Pinnacle I cannot compare with earlier versions of VDL 26, but my 3 weeks experience with AI TTS are very good (BTW Clipchamp has the same voices/functionality for free). AI coloring and VEGAS stabilizing of an old B/W 1967 8 mm film
• Video Pro X

  9 answers, most recent on 12/10/2025

  RE: I burn a disc , but it only burns 24 of 37 minutes each time. Unsure a
  @JIM-MAXIM Hi @emmrecs good catch on the file locations. If you must use OneDrive then remove the Magix folder from syncing with the cloud. See this Microsoft article if you do not know how to do this. John EB
• SOUND FORGE

  3 answers, most recent on 5/7/2023

  [Solved] Please - Help About Mix Channels
  Good morning guys !Forgive me if this message gets too long, I don't know how to express myself and I'm using google translator.I'm a hobbyist, not a professional. Sound Forge's manual talks about things professionals use, not common users. If