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Glad to help and thank-you for the update @Unsounded, I have never actually needed to use the 'reset' tool. but user reports indicate it has resolved many issues. FWIW, SCS versions of SF did not have the reset command in the menu, but could be

Music Maker

22 answers, most recent on 12/2/2024

RE: Being blamed for stealing Magix Copyrights?

i see some time is passed but i still get claims from Cosmo Kidssometimes you win the YouTube claim and sometimes not. is stops the whole creativitywould like to add a kind of licence key to the youtube videos to stop this nasty behaviour

SOUND FORGE

6 answers, most recent on 4/25/2024

RE: [Solved] Sound Forge Audio Studio 17 - won't open on Dell Laptop Windows 11

@JULIAN-FLETCHER Try holding CTRL and SHIFT and double clicking on the program icon to start Sound Forge. Keep holding CTRL and SHIFT until a small window appears that will ask you if you want to reset the program settings. Maybe it will work

Movie Studio

3 answers, most recent on 1/22/2025

RE: [Solved] Move Movie Studio 2025 Platinum to new PC

@Craig-Newbould Welcome to the Magix user to user forums. If your account, My products, shows a valid key and link for the installer for MMS 2025 Platinum, there is no need to do anything other than download and install it! Each version is a

SOUND FORGE

3 answers, most recent on 9/21/2025

RE: SF17 will not completely load

@Gene-Greer Check the Windows Reliability Monitor for detailed crash reports. For this, press the Windows key and R on your computer keyboard. This will open the Run window. Type perfmon /rel and press Enter. This will open the Windows Reliability

Movie Studio

44 answers, most recent on 9/12/2025

RE: some objects cannot be moved on the timeline. Others can...

@Alfns Hi Thanks for the images, everything looks OK. Where is the audio for the video clip, is it still attached to the video? A bit of a long shot, try the following: Deselect the track 2 header, it should normally be grey Move all the media

Movie Studio

32 answers, most recent on 6/30/2024

RE: Scrolling Suggestion-Thoughts Please

@browj2 Thanks John, didn't know that. It will come in handy. I use your Enter key trick to "Zoom Movie" all the time now. 😉

Photostory

One answer, on 4/9/2025

RE: I have a new laptop and I have lost my hard copies of Photos on CD & 3

@Tom-OConnor Welcome to the Magix user to user forums. To access and redownload already-purchased Magix products go to your Magix account, log in and go to My products. Find the listing for the specific software and you should find the installer and

Movie Studio

26 answers, most recent on 3/18/2025

RE: MIX option missing in Chroma Key

I sometimes find that I have to swing between the Basic and the NewBlue Chroma Key Pro to get the results I want depending on the material I am working with and what I'm looking to achieve. Although, I do find that the new (updated) Basic is a lot

Video Pro X

4 answers, most recent on 2/20/2023

[Solved] Chroma Key Issue

Hi All, I can't find many tutorials that explain how to properly use chroma key on special effects or animations. I have an issue where I have YouTube subscribe animation but when I use Chroma Key to remove the green, it still leaves behind a kind

ACID

2 answers, most recent on 2/19/2025

RE: Voucher Code

@Roberto-Echavarria Your posts here have been hidden since they are duplicates of what you posted in this thread. Please follow the advice you were given there and go to your Magix account to find the serial key. Please also remember, that duplicate

Movie Studio

23 answers, most recent on 2/16/2024

RE: Using the cut tool while the cursor or movie is playing

@Kirk-Johnson, @Marc-Goder, @browj2 Hi As I understand the process being used in the linked to post, the method is quite simple and technically is not doing the cuts while the video is playing. Method: Hold down the right or left arrow key for the

Audio Cleaning Lab

17 answers, most recent on 9/14/2024

RE: can no longer cut/delete in Sound Forge 19

@Jon-Baker The usual advice is to create .wav files, do your editing etc. on them and once you are happy with how they sound, then convert to mp3. Will same codes work to download Ver 3? If you mean will your version 1 serial key work with version 3

Movie Studio

26 answers, most recent on 8/24/2025

RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems

Hi @PETER-SMITH1397 Have you tried using the free version of Revo Uninstaller? The free version is portable so you just need to download it and run the executable. It does not install on your computer. Not only does Revo uninstall your program but

Movie Studio

2 answers, most recent on 3/22/2023

RE: [Solved] Purple hue on picture

@tiroka03 HI This sounds like you have accidentally turned on Anaglyph (3D) view, using the keyboard shortcut Ctrl + . (full stop / period key) Click the 'hamburger' icon top left of the Preview monitor and select Standard (2D). The keyboard

Music Maker

11 answers, most recent on 3/26/2025

RE: bought a soundpool and cant get it on to my music maker..

won't load in that way either... copied them onto my desktop... tried dragging and drop... wish I had never bought magix... bought a midi keyboard... can see it moving the keys on the screen... can hear the sounds... but it doesn't record to the

Movie Studio

14 answers, most recent on 3/2/2025

RE: Problems converting MXV to MP4

@RayBin Please show us a screenshot of the timeline without the export screen overlaying it. One other thought: have you registered and activated your purchase, using the supplied serial key? JeffForum Moderator Hi Jeff, I had registered the

SOUND FORGE

11 answers, most recent on 5/10/2025

RE: SF 18 Pro Trial Crashing

@ItsMeTho What audio device driver is selected in the program preferences? You can check the Windows Reliability Monitor for crash descriptions. You can press the Windows key and R on your keyboard to open the Run window. Type perfmon /rel and press

SOUND FORGE

3 answers, most recent on 6/23/2025

RE: Problems with Double Clicking in Sound Forge Pro 18

This is frustrating. Is it me or is there a bug? Does anybody know how to fix this? It is not you @Paul-Millen, your PC or it's click speed setting... As I recall, this annoying behavor initially started with SF-16 and has not been addressed in

Movie Studio

2 answers, most recent on 8/12/2024

RE: [Closed] licence

Update: I have just done an email search and found a receipt/pdf for Vegas Pro Suite 21 (plus Boris FX, Sound Forge and ACID Music). Am I no longer able to download/install this? I cannot find a licence key for it.

Photostory

5 answers, most recent on 1/27/2025

RE: adding photo's

@LJ-Kearney With apologies but your second screenshot included your personal serial key, which should never be disclosed in a public forum like this one. Hence, I have removed it. Unfortunately, your fist image is not really helpful in diagnosing

SOUND FORGE

10 answers, most recent on 2/17/2025

RE: Can SF 7 be uninstalled and reinstalled?

"...hold down the 'Ctrl+Shift' keys, whilst launching SF, which will open the reset/clear cache utility." I did, but noting happened. I see no reset option. By "correct HQ" I meant the new SN I got from HQ (Sony headquarters?). Yes, Conversion to

SOUND FORGE

3 answers, most recent on 9/21/2025

RE: SF17 will not completely load

@Gene-Greer Thanks. It looks like you have Sound Forge Audio Studio, which comes with the Music Maker ASIO driver. This one seems to have compatibility problems with your system and crashes the app. To uninstall Magix Low Latency you can press the

Movie Studio

11 answers, most recent on 11/8/2024

RE: Lost transitions when Upgrading from 2019 Premium to 2025 Plus.

@elModo7 Hi, What exactly did you test? Is this AI coloring, KI Nebulization, KI Sharpening and AI Style Transfer? You don't clearly indicate whether you have Boris FX BCC chroma Key Studio for VDL2025 installed? Best wishes,Rob