• SOUND FORGE

  2 answers, most recent on 12/30/2024

  RE: invalid key for Sound Forge 17 (12)
  @David1978 Can you get the correct installer from here? https://www.magix.com/int/support/my-service-center/product-downloads/
• Sequoia

  3 answers, most recent on 12/18/2024

  RE: quieck quistion on sequia
  Dear customer, please contact us via proservice@magix.com. We will be happy to make you an offer. Thank you and best regardsYour MAGIX Pro Audio Team
• SOUND FORGE

  2 answers, most recent on 10/7/2024

  RE: Subscription
  @Jimrin I would guess you simply download and install the Sound Forge 18 demo and enter your serial number and it should unlock automatically. Otherwise check for updated installers in your customer account at Magix.com or here
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @Gra_Ham @johnebaker A quick DV capture from a Video8 tape of 1993 I just did. Captured via Firewire by Magix Video Deluxe 2026. No processing except movie frame rate set to 50fps to take advantage of the deinterlacing process of VDL. Please excuse
• Movie Studio

  30 answers, most recent on 8/9/2024

  [Solved] Copyright Claim
  Hi everyone,I recently published a video using the "Peaceful Garden" intro/outro on YouTube, which uses the song "Autumn" from Producer Planet, which you can hear here: https://producerplanet.com/us/article/autumn-29318/ I do have a royalty-free
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  Hi, here we gather Magix's thoughts and focus of action today. It is clear that nowhere on the page, unfortunately, is there any reference (link) to the VPX or MMS product line. Thus, it is clear that they are not focused on investing in them.
• Samplitude

  3 answers, most recent on 7/28/2025

  RE: possible script?
  @Faebhean-Kwest Please be aware that Samplitude and Samplitude Pro are no longer owned and developed by Magix, they are now BorisFX products. As such, I would recommend you to register at and repost your question to the dedicated forums at
• Other products

  4 answers, most recent on 1/15/2024

  RE: [Solved] CD Architect 5.2
  @Charles-Sitz Can you redownload the installer from your customer account Magix.com? In case you don't have an account, login with your old Sony login credentials.
• Samplitude

  5 answers, most recent on 10/24/2024

  RE: Open template VIPs more quickly?
  @Daz_Harris As advised to you in your previous thread: https://community.samplitude.com/ Jeff
• Music Maker

  12 answers, most recent on 9/1/2024

  RE: Musicmaker 2025 Premium is not working for me.
  @Hank-Hazard Serial numbers start with P3. If you have a coupon code you need to enter it here first to receive a serial number: https://www.magix.com/redeem Also, make sure to install the correct version. For Music Maker 2024 try this link:
• SOUND FORGE

  One answer, on 7/24/2025

  Sound Forge Audio Studio version 13 and Windows 11 compatibility
  Does anyone know if Sound Forge Audio Studio 13 is compatible with Windows 11? Magix website says the following: We do not support Windows 10/11N operating systems, as the necessary Windows Media features are missing. If you are using such an
• Movie Studio

  One answer, on 10/9/2025

  RE: Movie Studio 2025 Suite Download
  @Dusko-Makivic Welcome to the Magix user to user forums. When you bought the software there was a link in the email to download the software. If you have previously installed and registered the app go to your Magix account, log in, go to My products
• Off topic

  2 answers, most recent on 10/4/2024

  RE: [Closed] vegas pro not accepting my serial number
  @liam-clarke Please make sure you convert voucher codes to serial numbers first via https://www.magix.com/redeem Next, make sure you install the correct version of Vegas. In case you don't know, you can download the correct installer by entering
• Photostory

  One answer, on 10/8/2025

  RE: non trovo ul numero di serie su photostory deluxe 2024
  @ferruccio-b Benvenuto nel forum degli utenti Magix. Dove e quando hai acquistato il software? Se l'hai acquistato direttamente da Magix, avresti ricevuto un'email di conferma con il numero di serie. Se lo hai installato e registrato, il numero di
• SOUND FORGE

  5 answers, most recent on 2/14/2025

  RE: SF 7.0 now wants me to register for mp3
  @bzan If you remember your old Sony customer account e-mail address and password, you should be able to login at Magix.com and download an installer from your Magix customer account. I believe Magix updated those to be able to contact the Magix
• Samplitude

  One answer, on 1/17/2025

  RE: How can I download my software again?
  @Dledge Is your version available here? https://www.magix.com/us/support/pro-audio-downloads/ Did you register it under another email? That would explain why it isn't visible. The problem is, you cannot activate it with a new email address. You
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Rafa-Marciniak Hi If you know the error in your email address when you purchased Video Deluxe, login to your account through the magix website here, the icon, is top right of the home page, using the incorrect email address and password used at
• Movie Studio

  12 answers, most recent on 5/1/2026

  RE: Have downloaded Magix video de luxe 2026
  Jeff, thanks for the very informative letter. Will work on this over the weekend. You are, as Robert Burns once said "a gentleman and a scholar" ! The email I got is: ------------------------------- Ticket Number removed by Moderator Inbox MAGIX
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 Hi I, too, had a repeat email asking for more information that I had already given along with an image of the issue. To ask for a refund, email infoservice@magix.net. I would also suggest you include a link to this topic. The
• Video Pro X

  5 answers, most recent on 5/22/2025

  RE: Upgrading from Movie Edit Pro to Video Pro X (16)
  Aha! Eureka! My bad. I only went as far as the Store tab, thinking that was where I should go for stock content. I went to the VPX help site
• Music Maker

  20 answers, most recent on 1/28/2026

  RE: Music Maker update 33.1.1.19
  @David-Green4468 Hello David, Everything you have ever purchased via Magix Germany can be found on Producerplanet. To do this, go to: Producer Planet - The online store for audio & video content and log in with your Magix account and click on My
• Music Maker

  2 answers, most recent on 5/13/2024

  RE: [Solved] Music Maker Free version Installation
  @Manesh-Appukkuttan Hi MM Free cannot be installed via SCCM, you will need you will need a network (number of seats) licence and licence manager software installed on a server to manage the said number of seats. Assuming this is for an educational
• Movie Studio

  30 answers, most recent on 8/9/2024

  RE: [Solved] Copyright Claim
  @Carolly Hi . . . . Are "daredo GmBH" . . . . legitimate enforcers of Magix copyright? . . . . No. They are one of the many Media Distribution companies that 'distribute and offer copyright protection for media creators. Loudly were/are part of the
• Movie Studio

  16 answers, most recent on 2/25/2026

  RE: Can't get Red Text
  @KJS-LES Hi again Kami, I assume you mean that your account shows only MMS 2023 Platinum? If so, that is because it is the only Magix software you currently own, apparently. Your account will not show any potential upgrades (i.e. "new" versions).