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Hi, edited - The problems are only for a certain time. Current videos have no issues. I bought the 2022 edition of Magix Video software to be used on a Microsoft Surface with Windows 11. Before that I worked a few years with 2013 version. Im

Music Maker

35 answers, most recent on 11/7/2023

RE: Music Maker update 32.0.2.11

I installed the update, produced a track (I used instruments and midi) to test and ok! Thanks!

Other products

One answer, on 11/11/2023

Not able to redeem coupon code

I had received a coupon code after signing up for Producer Planet but I am not able to redeem the code when I try to check out an item, how can I get this solved?

Movie Studio

34 answers, most recent on 11/26/2025

RE: MP4 audio going out of sync

@johnebaker @ron-griswold Hi John, Ronald. Sorry I missed that information of intel i9-9900k , motherboard gigabyte z390-e , hard drive 500 gig m.2 , video card MSI 1660 super . 32 gigs of ram . Please also put that in your signature. It's where we

Music Maker

15 answers, most recent on 3/28/2026

RE: Music Maker update 32.1.0.17

Sorry, this is a bit bothersome. The server seems to be having some reoccuring issues with parameters that result in this error message being produced by Music Maker. Fortunately, John appears to be right and it doesn't seem to have any negative

Movie Studio

13 answers, most recent on 3/21/2026

RE: MAGIX Video deluxe 2026 Premium - time line list

@browj2 Hi John . . . . can export to an EDL file which is a text file that can be opened in Notepad. It contains a listing of the video, photo and audio files used in the Movie, . . . Which options are you using for the EDL export? The EDL export

Video Pro X

3 answers, most recent on 7/12/2024

RE: Order Confusion

@Christopher-Troutman Hi Assuming you want Fastcut to produce the base video using one of its templates, and then edit this further in Video Pro X (VPX). Using VPX, put the video clips and images on track 1 in the correct order and any audio track

Movie Studio

15 answers, most recent on 5/14/2024

RE: frame rate

@derek-brown Hi Derek. If the program is not working as it should then it never has worked correctly. It is never a good idea to use multiple video clips of differing frame rates as the finished exported video must use a fixed frame rate so how does

Video Pro X

31 answers, most recent on 8/28/2024

RE: Selecting Movie Settings with VP X16

@rickduley Rick, no, that's great. A quicker thing to try before you do a complete re-render would be to change the MTS into an MP4 with AVIDemux; my guide here. In addition to that, on the Audio menu, choose "Select track" and untick everything

ACID

8 answers, most recent on 9/22/2024

No Sound

I downloaded the demo of Acid Pro 11 and installed it. However, I get no audio output at all. I have tried all the settings under Options> Preferences and nothing. I have Sound Forge Pro installed along with Magix Audio and Music Lab, along with

Music Maker

3 answers, most recent on 7/24/2023

"Platinum Bundle" - Producer planet

I am unable to purchase the new "Platinum Bundle" in the Producer planet store. Before connecting to my account, the Bundle is availible à 10% of regular price but after login, the store said "not availible" why ? Is it about my country ?

Video Pro X

33 answers, most recent on 7/15/2025

RE: keyframe bugs remaining in the current version of VPX17 (v..269)

Hi Note that I considered it a bug because I understood that it was a reference to the main timeline of the video to be produced. But also thinking that if it is specific to the clip in relation to the original video then "it is not a bug!". In the

Movie Studio

89 answers, most recent on 5/5/2025

RE: Upon importing my photos, they turn to black and white or all black

@Iris-Willis My phone settings say HEIF but the files it produces are HEIC. These work in MMS2025 but I'm on Windows 10 with a Nvidia GPU. You might want to try the HEIF Microsoft extension

ACID

13 answers, most recent on 4/7/2024

RE: Bought Pro 11 Suite with 16GB Acidized loops but where can i find them

@GRB Extra Loops coupon code applies to ACID Pro 11 Suite (16 gb Loops). It is provided within the same AP11Pro Suite purchase confirmation mail by MAGIX, with all other relative extra Plugins download links and codes. Steve. I don't have that

Movie Studio

8 answers, most recent on 12/16/2023

RE: Is there supposed to be a pause button?

@Bill-the-repair-guy Hi Bill. There are two basic tools you can use to produce a PiP in the effects section. The Size Position Rotation and Section. Both allow their sizes to be altered in either direction without being linked. They are linked by

Audio Cleaning Lab

17 answers, most recent on 9/14/2024

RE: can no longer cut/delete in Sound Forge 19

@Jon-Baker I have downloaded the Ver 4 trial version and it does exactly the same thing I rather feared that might be the case! In order to eliminate something in a particular troublesome mp3 file being the cause, can you post one of them to a file

Movie Studio

48 answers, most recent on 9/29/2025

RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium

@jak.willis Jak, yes, as I said, interesting. To put it more bluntly, MEP2019 is 6 versions old. It may have been a bug then. The latest version doesn't behave like MEP 2019; it doesn't say it will but then doesn't. Contrary to my comment

Movie Studio

24 answers, most recent on 4/29/2025

RE: Provideo Coalition article on Magix Acquistion

@Can-Dive VPX does not fully support OFX plugins and never has. Most of the controls and the abilities that OFX plugins can do have never been able to be implemented to the same degree as within Vegas. It was my main reason for having a copy of

Audio Cleaning Lab

14 answers, most recent on 3/4/2025

RE: saving to MPEG 4

@jamesglynn Hi Jimmer Thanks for the MediaInfo data. For the most part the file is standard h.264 encoded video with AAC encoded audio and Constant frame rate. What is 'not good' is the video bitrate which is very low for the resolution and frame

Movie Studio

36 answers, most recent on 6/11/2023

RE: Importing video file saved from camera - no audio in Movie Studio

AVIDemux will also produce a useable file by changing the audio output to LAV AAC. It produces a mono audio track.

Video Pro X

62 answers, most recent on 5/15/2025

RE: Should I choose Video Pro X or Vegas Pro?

@ghijohansson Hi. No, it's more options for those that need them and understand or have been trained how to alter the settings. The more people want to do the more complex the programs become. I am not trained but read a lot, experiment a lot. Had a

ACID

26 answers, most recent on 3/20/2025

RE: Status of the future of ACID?

This is sad news. Acid Pro is the guilty pleasure of a whole lot of hiphop producers. For me, it's the first DAW I trained on after tape. I guess, technically, my first DAW was a Yamaha AW2816, but Acid marked the first time I tracked and mixed with

Music Maker

10 answers, most recent on 12/21/2023

RE: Download royalty free license.

@Eduard-vandenBerg Hi, All Soundpools and their loops from Magix are Royalty Free. It says this almost everywhere that you look - on Producer Planet and in the Music Maker Store. What you need is the Commercial License for commercial use. Read

Movie Studio

4 answers, most recent on 11/16/2024

Aspect ratio in Movie Studio 2025

I upgraded to Movie Studio 2025 and now even the most simple tasks are super complicated! I have been using this software since the first versions of Sony Vegas Studio and have keep using it version after version because the interface was super