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I somehow lost the mute button on the left of the first track in the project. "Lock" and "start preview rendering" icons are still visible. I can still see the video in the preview screen, but not in the timeline on the track. I tried F9 to restore,

Music Maker

4 answers, most recent on 12/17/2019

RE: [Solved] Paid for Plus, but can't download/ 2020 Music Score Edition confusion

@Silimtao You get logged out after a certain period of no activity, meaning moving about, not typing in a reply, unfortunately. I have lost many a reply and I now do a Ctrl+A and Ctrl+C before hitting the Comment button, just in case. Here is a link

Music Maker

4 answers, most recent on 11/2/2019

[Solved] Lost CD - Magix already installed . Re-download Or Activation ?

Hello , i had the magix music maker deluxe edition 2006 installed on an old computer , i would like to install it on another laptop but have lost the CD . I copied the entire magix folder onto the new laptop and wasn't surprised to find it asking me

Movie Studio

3 answers, most recent on 10/7/2022

[Solved] Updatec to MEP2020 - HitFilm Movie Essentials not usable

Hi, HitFilm Movie Essentials is practically unusable after update to MEP2020 from MEP2019. Dead slow and seems to be lost in preloading with hardly any CPU usage. Anyone else experiencing the same? Ideas for solving this apart from reinstalling

Page & Layout Designer

12 answers, most recent on 3/20/2020

[Solved] Where's English?

Hoping someone can help here -- I downloaded Xara Page & Layout Trial, liked it and wanted a serial number. During the online purchase, I was directed to Magix as they were responsible for Germany, where I currently live. Bought the serial

Music Maker

One answer, on 8/18/2019

[Solved] downloading unlock content

yes I just put my old mmm serial number into the free version to unlock everything and stay up to date now it says to download my context from the online store know I am proceeding to do so i have downloaded some context but it has stopped says my

Movie Studio

2 answers, most recent on 6/13/2019

[Solved] Magix Support NonExistent From What I Can Tell

I've been trying to reach support since last week. They simply will not respond. I tried Sales and Tech Support both. Neither will respond to my request for a replacement DVD for the defective one the sent me or give me my money back. They won't

Movie Studio

11 answers, most recent on 5/14/2019

[Solved] Video Preview Playback Issue

Hi, I'm having a really hard time using the MEP19 Premium version 18.0.3.261 When making videos, the preview playback is all scrambled and jumpy, keeps freezing and stalling too. It won't seem to play the video properly no matter what my settings or

Music Maker

5 answers, most recent on 4/8/2019

RE: [Solved] iZotope product install fails (with no proper error message)

Yep, I'd also have to point you to the external installation. Here's a little more context (and more detailed instructions for you): The problem you're experiencing is due to a problem with the implementation of the certificate in the Ozone Elements

Music Maker

6 answers, most recent on 3/31/2019

[Solved] ComputerID !!!

Hello.I purchased premium versions and I have a problem with activating this program. The computerID is required. I do not know where to find it. I did not have any such information during the installation. I've lost all day looking for where I can

Movie Studio

4 answers, most recent on 3/31/2019

[Solved] Art filter Erosion don´t show after export to mpeg in MEP Prem

Have used art filter Erosion to get a feeling of "sitting in a van Gogh painting". It looks okey in Project but after export to, for instance Mpeg, it is lost when playing the mpeg. Under effects I use "Apply video effects to all of the

Photostory

4 answers, most recent on 4/7/2019

[Solved] Help with New Version 18.1.3.32

I'm hoping someone can help. I just successfully downloaded the Photostory Deluxe's new software version 18.1.3.32. When I reloaded the slideshow I have been working on in the new software version, numerous messages like the following came up: "The

Video Pro X

4 answers, most recent on 11/8/2018

[Solved] New Release 16.0.2.288, HEVC/H.265 Nvidia Encoding Problem

Hello, I've updated to 16.0.2.288 and appear to have lost the ability to hardware encode HEVC/H.265.This feature was working prior to the update. Format description:HEVC-Export (MP4) streamableVideo: HEVC; 1920x1080p; 59.94 frames/s; VBR 13000

ACID

2 answers, most recent on 1/7/2019

[Solved] ACIDPlanet.com

Does anybody remember the artist "Playkid" on Acidplanet? That was my profile. I had three #1 songs between 2001-2003. They were; "American God" "Empathy" and "You Can" Earlier this year AP artists were emailed and notified that Sony would be

SOUND FORGE

11 answers, most recent on 1/12/2019

RE: [Solved] Sound Forge Pro needs a way to keep preferences when upgrading!

Sound Forge 12.1 just lost my settings when upgrading from 12.0. Workspaces and layouts can be reloaded, but there are several settings and colors in preferences, and tool bar favorities which will take time with 2 computers side by side to

SOUND FORGE

6 answers, most recent on 11/10/2019

RE: [Solved] Preferences

Please FIX the bug in 12.1 that keeps the app from remembering all the preferences! Hi, I found a workaround to deal with the lost preferences problem (Win 10, 64bit). Simply open "Regedit" and navigate to HKEY_CURRENT_USER, Software, Magix, SOUND

SOUND FORGE

7 answers, most recent on 8/9/2018

RE: [Solved] lose preferences after SF12.1 upgrade?

Hi, I found a workaround to deal with the lost preferences problem (Win 10, 64bit). Simply open "Regedit" and navigate to HKEY_CURRENT_USER, Software, Magix, SOUND FORGE Pro. Then erase folder "12.1" and rename folder "12.0" to "12.1". This worked

SOUND FORGE

11 answers, most recent on 1/12/2019

[Solved] Sound Forge Pro needs a way to keep preferences when upgrading!

Sound Forge 12.1 just lost my settings when upgrading from 12.0. Workspaces and layouts can be reloaded, but there are several settings and colors in preferences, and tool bar favorities which will take time with 2 computers side by side to

SOUND FORGE

7 answers, most recent on 8/9/2018

[Solved] lose preferences after SF12.1 upgrade?

Hi, Just installed the SF 12.1 64-bit update (I'm on a Win 7 64-bit PC) and upon opening SF it seems to have lost my preferences. Is this intended (incompatible pref files?) or a bug? Any chance I can recover the settings? Just to be clear it seems

Music Maker

4 answers, most recent on 6/1/2018

[Solved] Terrible distortion on export.

Ok, now I know this subject has been posted before, but those posts are quite old and I didn't really understand some of the answers.In the old days, on the Amiga, I could play my synths through midi, record as mp3, live and there you go.With MMM

Music Maker

2 answers, most recent on 1/31/2018

RE: [Solved] [SOLVED] Using an Akai MPD232 with MMM Premium

Hi, welcome to the Magix forums. First, can you check the settings on the Audio/MIDI tab of the Program Settings? On my machine, the tab looks like this: You need to check that the Input and Output Devices are both set to your USB connection. BTW,

Video Pro X

One answer, on 11/15/2017

[Solved] The Menu bar in the application interface gone

I am so sorry, but we lost the menu bar in the top of the application interface and ended up in some kind of fullscreen mode are there any shortcut to get back the ordinary interface ?

Movie Studio

11 answers, most recent on 11/16/2018

[Solved] Intro/Outro (free) Movie Clips - lost?

After spending hours, I have finally located just a few of the ‘many free’ Intro/Outro movie clips – not sure about the movie templates though – that originally came with my MEP. (IMPORT>MY MEDIA>PROJECTS but then even the easy first view that

Movie Studio

18 answers, most recent on 10/4/2017

[Solved] Failed installation of update

I have (had) the following version of Movie Edit Pro on my computer: MAGIX Movie Edit Pro Plus, Version 16.0.4.119 (UDP3), UG Code 8426 KA4. Yesterday I received a message that an important update to the software was available so I followed the