• SOUND FORGE

  5 answers, most recent on 3/6/2025

  RE: USB recording
  It only recorded voice, not instruments. But I have to have the microphone on, if I don’t it records nothing. With the microphone on it records voice from tape and picks up noise in room. The USB pre-amp is designed for recording purposes via USB. I
• Music Maker

  10 answers, most recent on 7/4/2024

  RE: VST Buffer Error
  @Paul-Beaudoin Please show us some screenshots of your audio settings and the ASIO driver control panel. Otherwise it's just a guessing game. You can upload images to this forum via the arrow icon above the text box.
• SOUND FORGE

  6 answers, most recent on 10/28/2024

  RE: Issue with context menu in soundforge 18 (again..)
  @Marty74 Please update the program and then check the Sound Forge Pro 15 program folder for files called RemoveSFContextMenus.reg and RemoveCustomContextMenu.reg (this file might be in the in the IAScripts subfolder). You can open the files with a
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  @BrenyC HI Brendan . . . . I am wondering if other editing programs would have the same problem or is it just magix? . . . . Any video editor or disc creation software that uses the RTX video encoder via NVENC, will revert to software encoding on
• Samplitude

  3 answers, most recent on 9/18/2024

  RE: Plug In section missing, Pro X 8 Suite.
  You can add plugins to a track or an object in various ways. In some cases, some Docker/Manager must first be activated via "View" menu entry. With kind regards Your MAGIX Pro Audio Team
• Audio Cleaning Lab

  14 answers, most recent on 1/27/2025

  RE: "Import for file type 101 is not possible" errors
  @dave-b3271 The easiest way might be, to simply right click on the program icon and then select to run the program as administrator. Regarding the Firewall/Antivirus, I don't know what you use. I don't have anything special, only Windows Defender,
• Movie Studio

  2 answers, most recent on 5/6/2024

  RE: brought new laptop deactivated old laptop here and it stated ready to
  @jey-day Where did you deactivate it? Via the Help menu? Try deactivating the previous installation on your customer account at Magix.com. That should definitely work.
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  This bug as started occuring, yet again! -_-I have attached screenshots showing it:As stated in my original post...There is no such file in existence on my computer named "end 1b".That was the name I assigned to project which I saved via MS, 3-days
• Audio Cleaning Lab

  22 answers, most recent on 8/3/2025

  RE: Webradio
  @dave-l Let us make sure that your computer can record itself. For this, you need virtual recording devices like 'Stereo Mix' or 'What you hear'. For this, press the Windows key and R on your keyboard to open the Run window, then type mmsys.cpl and
• Samplitude

  2 answers, most recent on 5/14/2023

  RE: [Solved] Samplitude won't open MIDI files
  @Barth_01 You either can drag and drop a MIDI file into a track of your project or you need to create an empty MIDI object and import the file via the MIDI editor. Directly opening the MIDI file without a VIP project doesn't work.
• Off topic

  7 answers, most recent on 6/8/2026

  RE: [Closed] Magix canceled my subscription after accepting my payment.
  Your subscription has beed paid until 4th of June. After that last period it the autorenewal stopped because BorisFX is now the owner of these products. We cannot sell it anymore. You should have get information via email from the new owner also
• Video Easy

  7 answers, most recent on 9/10/2023

  RE: [Solved] Converting Sony DV videos to laptop windows
  @clarisse-s Gday. Can you give us the model number of your Sony camcorder (it will be on the bottom) and the model number of your laptop and version number of Windows you have. Do you already have the Magix Video Easy/Rescue Your Videotapes program
• Movie Studio

  2 answers, most recent on 10/28/2025

  RE: error manager installer
  Hi. I am from Russia. In the context of the crisis, I was only able to buy VDL 22 plus. Apparently, these products have been purchased on the Russian market for a long time. Using a VPN, I was able to download the installer from magix.com. The
• Off topic

  43 answers, most recent on 7/1/2024

  RE: Magix Future?
  note: to be offered an offer at pinnacle studio, go to the website and request an offer via chat!
• Video Pro X

  37 answers, most recent on 11/9/2024

  RE: bug ?? unable to delete keyframe -> from 2nd clip (onwards)
  @Betovalle, @browj2, @johnebaker Hi, Today I got this answer back on the keyframes BUG from Magix Support Germany. Apologies for the late response, but we can reproduce the problem and have forwarded it to the software developers. We will have to be
• Music Maker

  12 answers, most recent on 6/25/2024

  RE: [Solved] MM 2025 Upgrade, 20 free Soundpools
  Thank you both! Before I saw your replies, I thought nobody was going to answer so I opened up a support ticket (There seems to be no way to just ask Magix a simple question without opening a ticket, i.e. do I get to pick the soundpools or not?) and
• SOUND FORGE

  3 answers, most recent on 5/7/2023

  RE: [Solved] Please - Help About Mix Channels
  @JoaoBC In Sound Forge Pro go to Process > Channel Converter to mix your six channels down to two channels. In Sound Forge Audio Studio I think you need to create a new stereo file and copy and paste the channels manually via Paste Special.
• Music Maker

  12 answers, most recent on 4/18/2024

  RE: Music Maker update 32.1.0.13
  @Aubrey-Dallas Computer ID is only for offline activation of old Magix apps released before 2014 (yes, 10 years ago). This won't work with modern apps. If you have a serial number, you can simply register the software via the registration option in
• Music Maker

  16 answers, most recent on 11/13/2024

  RE: Music Maker update 33.0.2.12
  i dont see the 33.0.2.10 version link only 33.0.1.9 which is the older version.. the 33.0.2.10 is the latest via the program I updated the link above. Here it is again: https://ssl-update.magix.com/patch/music-maker-2025-premium-1732011986
• Other products

  2 answers, most recent on 6/24/2023

  RE: [Solved] VAT free purchase
  @Ji-Steinbach Please notice the remark on the last page of the checkout before placing the order: Your order will be initially processed with the appropriate value added tax (VAT). After verification of the submitted VAT identification number and
• Music Maker

  21 answers, most recent on 7/19/2024

  RE: Hearing sound where there is none (no sample)
  @Scott-Chapple This still reads like you connect your keyboard only via USB and not via audio cables? Are you sure you understand what we're taking about? Or I don't understand what you want to tell us. It reads like you still only record MIDI, not
• Video Pro X

  2 answers, most recent on 11/11/2024

  tools about proDAD and NewBlue of Video Pro X16 Ultimate
  Hi, Could someone tell me what "exactly" these tools contain because where it should be on the Magix website, it isn't! Detailed information about what each of them contains, whether it is a version installed via plugin or standalone and especially
• Music Maker

  12 answers, most recent on 4/22/2024

  RE: Tyros 2 keyboard recording
  It’s strange as some sounds from the tyros record fine but others don’ so I thought is it the magix software interfering with the signal or sounds being communicated. I have the keyboard connected via usb midi cable to my laptop, then I have a
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  @Elprimeradavio I did suggest you go directly to the Intel website for the latest drivers for your CPU (via the link I gave you). There have been numerous occasions when users have found that Windows Update reports the drivers are up to date when