• Photostory

  32 answers, most recent on 9/19/2020

  RE: Error in MxUpdater and ntdll.dil
  @jmc Can we take a step backwards? In another forum which I visit a very experienced user of (audio) software describes storing project and associated files on any Cloud platform as "depending on the equivalent of a piece of wet string"! So, where,
• Music Maker

  No answers, created on 9/12/2020

  Audio Monitoring
  I cannot monitor any audio from using the midi controller. As in hearing the instrument that the controller would be playing. I connected a separate midi to monitor what I played while I recorded and I get the instrument on playback. Problem is
• Movie Studio

  22 answers, most recent on 9/22/2020

  RE: Many, many things wrong
  @DBoydNL Hi . . . . I am having trouble getting a huge 3 hour course I taught and had HD Video "taped" to reduce to a decent size video that still maintains clarity and flow. MPG, MPG4 and AVI all export at around 25 GB at high resolution. Too big .
• Movie Studio

  One answer, on 9/4/2020

  Travel Maps - having trouble managing, editing and updating the list
  Not sure if this is a bug or user error - but I am struggling with managing photos on Travel Maps. Firstly, Travel Maps is a really easy way of building paths - and much simpler than Vasco da Gama but ... If I set up the travel route fine first time
• Samplitude

  2 answers, most recent on 8/22/2020

  Using with ASIO4ALL drivers
  Samplitude PROX4 + ASIO4ALL drivers will only connect to one sound device. I cannot record and playback at the same time. Windows 10.
• Movie Studio

  29 answers, most recent on 8/20/2020

  RE: Start Up Pop Up Window
  @johnebaker Reset MEP and exported to D: drive. Again froze the drive. Left drive until now and it has unfrozen (total time drive was frozen was 32 minutes) and now the file plays and is displaying all file data. Only conclusion I can draw is I
• Other products

  One answer, on 8/11/2020

  [Closed] Deactivating product without internet connection
  I purchased Magix Vegas Movie Studio 16 at end of 2019. My laptop broke and is unable to connect to internet. I can still access all my programs on the device, however. I purchased a new laptop and would like to deactivate product on my old laptop
• Video Pro X

  133 answers, most recent on 8/18/2020

  RE: VPX12 New Version now out - New Features - Old bugs?
  @johnebaker Hi John. Thanks for checking! At the moment VPX is exporting a 2 hour video file so cannot check again for a little while, at least. Once completed, I will try opening another "old" project and see what happens with that. I'm not sure
• Movie Studio

  6 answers, most recent on 6/27/2020

  RE: Exactly what kind of .mkv matroska file will Movie Edit Pro Plus MX handle?
  ...If I use MMEP I never use it for color grading, the grading in the program is not the greatest, they do have some movie looks but they are not that great either most of them are not good at all, you can't adjust them once applied as well. It
• Other products

  3 answers, most recent on 8/10/2020

  Express cd ripper no longer supported?
  When I try to use Express CD ripper, I get this error: The freeDB Internet server seems to be down / I cannot get any album details for the audio CD in the CD drive First make sure your Internet connection is operating normally.   If you access the
• SOUND FORGE

  7 answers, most recent on 6/5/2020

  I bought a Sony PS-LX300USB with your software
  After working with Sony they cannot get your software to recognize their device attached to my computer. Sony dumped me here. Navigating your site to this point has been difficult to say the least. The problem is that the Sony Turntable does not
• Movie Studio

  3 answers, most recent on 5/15/2020

  RE: Burn option - DVD/SD card
  @FF22 Hi . . . . the 'show' is 1920x1080. Does this mean Blue-Ray is the only option to maintain that scale? . . . . That and AVCHD, most users will burn to Blu-Ray especially if the movie is over 20 - 30 mins long. I have never used AVCHD option
• ACID

  11 answers, most recent on 5/15/2020

  RE: Issues with and confusion about Acid Pro 9
  I've been a user of Acid for many years now, but I really am beginning to lose patience with both the product and the company 'Magix'.For a start I am pretty upset that I had to pay anything for my upgrade from Acid Pro 8 to Acid Pro 9. Acid Pro 8
• Audio Cleaning Lab

  One answer, on 5/5/2020

  Need to remove this software from my account.
  Hello, I am a new member, I need to remove Audio Cleaning lab from my account but cannot do this because when I try to connect tech support I have to buy a new support ticket as the software is old. can you help me. Thanks Matthew  
• SOUND FORGE

  One answer, on 4/29/2020

  Cannot register and activate software Sound Forge 14
  Every time I try to register and activate my software (Sound Forge 14) I am told I am not connected to the internet when I clearly am connected. I don't know how to get past this problem and Magix technical support is the pits.
• Music Maker

  4 answers, most recent on 4/23/2020

  MMM 2020 premium edition. No playback sound for vocals.
  Hello, I'm new to the DAW world and really looking forward to exploring the possibilities. I purchased MMM 2020 premium edition because of the great offer and looking to work with a friend across the country using MMM also. My issue - once I record
• SOUND FORGE

  3 answers, most recent on 4/21/2020

  RE: Sound - Forge Pro Mac 3
  @Paul-Reeves5314 Hi As @emmrecs has commented - there are few MAC users here on the forum. However making the assumption that activation is online, as with the majority of Magix programs then being asked to use a Computer Id this would suggest
• Movie Studio

  2 answers, most recent on 4/20/2020

  RE: Burning
  @50665billie Hi . . . . does not connect with my installed burner NCH what am I missing here . . . . Software compatibility. Movie Edit Pro 17 is not compatible with Windows 10 and cannot see the burner, you may also find that there are other
• Movie Studio

  21 answers, most recent on 4/19/2020

  RE: downloadable ver. Movie Edit Pro 17 Plus
  @CubeAce Hi Ray . . . . did you try using compatibility mode when installing . . . . This does not come in to play when installing, Compatibility mode is for when the program is running. It is the installers, which are not compatible with Windows
• Rescue Your Videotapes!

  One answer, on 3/22/2020

  RE: MAGIX USB-Videowandler 2
  Google Translate: During installation, MAGIX Save your video cassettes v.4.0 and MAGIX USB-Videowandler 2 on a DELL laptop with Windows Vista installed without a problem, but after replacing DELL equipment with a newer one with Windows 10, there was
• Movie Studio

  26 answers, most recent on 3/10/2020

  RE: Where did the key frames go for Title Templates?
  @pmikep Hi Mike. You do need a smartphone to activate it and get firmware updates but it doesn't have to be coupled to a phone to work and only shares information with the phone the same as smart phones log positioning when using the connecting app.
• Rescue Your Videotapes!

  11 answers, most recent on 5/20/2020

  Can't record video when preview available
  Hi all I've just installed the Rescue Your Video Tapes software version 6.0.1.10. I have the black K0065 video converter stick.   When I select import video, and select Magix Video Converter 3 (USB - DShow) with Composite scart connection, I am able
• Movie Studio

  20 answers, most recent on 3/7/2020

  RE: Error in module "nvcompiler.dll" (Load address: 0x00007FFD574B0000)
  @XICH Hi Movie Edit Pro (MEP) requires use of the Intel i7-7700 integrated graphics chip - HD Graphics 630 - for Hardware Acceleration (HWA) and Preview rendering. It is most probable MEP is trying to use the GTX 1060 which is not supported. The HD
• Movie Studio

  32 answers, most recent on 3/9/2020

  RE: trying to update the 2019 to 2020 but get error code 57
  @Richard-Schmitter Hi and welcome to the forum. . . . . update the 2019 to 2020 but get error code 57 . . . . 2019 runs well . . . . Error code -57 means the registration process cannot connect to Internet - check you have a valid Internet