• Photostory

  17 answers, most recent on 6/9/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi Without more information on your computer specification, try re-installing the latest v14 of Visual C++ Redistributable available from here. If you computer has an Intel or AMD processor install both the x86 and x64 versions. If that does
• Off topic

  14 answers, most recent on 1/31/2024

  RE: [Closed] You store my card data - HOW CAN I REMOVE IT FRO ALL YOUR DATABASE ???
  Hello Patient-X Thank you for your feedback. The problem is not the product and purchase, the problem is the illegal card data management practice of MAGIX: I'm not informed about that card data is stored (I have no subscription), and I have to
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  The saga continues.... @johnebaker ...Did the stereo error appear on importing the video/playback of the timeline or on trying to burn to disc.... the error always appeared when trying to burn to disc So as suggested by @Robert-Verwey and installed
• SOUND FORGE

  5 answers, most recent on 12/17/2025

  RE: Use of 'Record Output'
  @Kent-Birge Are you using a dedicated sound card or just the computer's built-in audio device? Open the Windows sound settings. To do this, hold down the Windows key and press R. In the Run dialog box, type mmsys.cpl and press Enter. The Sound
• SOUND FORGE

  7 answers, most recent on 4/9/2026

  RE: Ozone elements says serial # wrong
  @Paul-Gaunt It's also likely that you can get a free upgrade to Sound Forge 2026 if you just bought it. To my understanding Boris FX will upgrade you for free if you bought the software in 2026. Do you know how I do this? Edit: I'm on perpetual, not
• SOUND FORGE

  16 answers, most recent on 3/28/2025

  RE: slow down on exported music
  Yes I know, I was trying everything, bitrate was just another stone I turned! I believe I have done this already, but if you wouldn't mind; could you give me a step by step on how you unlocked your sound card? a bit sketchy how it could be locked
• Movie Studio

  13 answers, most recent on 9/13/2025

  RE: Wich graphic card is better for Chroma Key effect ?
  @dan_lachance Hi . . . . Does it mean the graphic card cannot manage the chroma key effect ? If this is the case, then wich graphic card should do the job? . . . . The issue could be caused by one or more factors such as video format being
• Movie Studio

  31 answers, most recent on 7/26/2023

  [Solved] Capture-Transfer HD Video Into MEP2016 Plus
  Hello Good Friends! Special Thanks to John EB (and) others for previous guidance 🤓 As suggested here, I picked up an affordable (used Mint), Panasonic HC-V770 due to it still having an external Mic Input. Sad to see manufactures strip good features
• Movie Studio

  13 answers, most recent on 9/13/2025

  RE: Wich graphic card is better for Chroma Key effect ?
  @dan_lachance Hi Dan. I notice you are running three video tracks. Do they all contain and use the audio in the project? If so I personally find that reducing the amount of buffers but increasing the sampling rates helps with smoothing out playback
• Movie Studio

  4 answers, most recent on 7/10/2024

  RE: Magix Studio 2023 -There is not enough memory available for this task.
  @Kate-Lewis Hi, do you have a graphics card? They have memory too (VRAM) & when msgs like that pop up they can often be ref to that. Right click the Taskbar at the bottom - Taskmanager to see what is using your memory. PS, sometimes this is a
• Movie Studio

  59 answers, most recent on 3/7/2024

  RE: No Hardware Acceleration / Encoding
  Hi. I’m pretty new to this.I created movies (using MEP plus 2022) that I want to burn to BluRay. I keep getting “no hardware encoding” message on the screen in the MEP program.I have a pretty decent pioneer external BluRay burner.My new computer is
• Music Maker

  3 answers, most recent on 7/25/2024

  MPC
  I have just bought an MPC One+ and was wondering if i could put my soundpools (in wav. format) onto an SD card and load it onto the MPC and chop up the loops, etc?
• Photostory

  21 answers, most recent on 11/14/2024

  RE: New instal freezing at splash screen
  CPU and Graphics card drivers now updated as suggested. Task manager displays the Magix program is tying up 20% CPU when displaying the splash screen. It appears this screen eventually disappears after about 30 mins and then I can use the program.
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @Can-Dive Hi . . . . A new user just wants to load their video and start editing in a video editor that works. .. . . . Correct. . . . . They don't necessarily desire, or have the skill set to convert the file . . . . This is far easier than
• Movie Studio

  12 answers, most recent on 5/1/2026

  RE: Have downloaded Magix video de luxe 2026
  @David-Cowan Hi I am in agreement with @emmrecs comment 'consider a new, more modern machine' Your current PC is below the minimum specs for running VDL 2026, upgrading the RAM may be difficult, the current offerings from quality respected brands of
• Other products

  One answer, on 12/22/2025

  [Closed] I buy VEGAS Pro Suite 23 but my company ask to have the offline file
  (sorry for my english, i'm doing my best) Hello,On december 2nd i buy the pack VEGAS Pro Suite 23 to do video editing for the company where i work in France. When attempting to install the software on a professional workstation, the installation
• Movie Studio

  19 answers, most recent on 11/3/2024

  RE: program crash on export after 5 minutes movie studio 2025.
  @spuddy13 Hi Brian, I think the pc shop has put an intel card in it for now and he said that if it is a problem, he will change it to Nvidia card for you. See: Movie studio 2023 suite - support for intel arc a770 See also: Intel® Arc™ A770
• Movie Studio

  47 answers, most recent on 6/12/2023

  RE: [Solved] extreme aliasing
  @Emptyflight Hi Ron. To find out if it has anything to do with your graphics card or graphics driver, change all your settings on Import, processing and export to CPU and tick the 'Use dithering for output' in the box close to those which I always
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  @Odd-Aagesen Hi Black video on import is most commonly caused by issues with the graphics card (GPU) drivers or display options settings in the program for hardware acceleration of decoding, processing and export, where possible, by the GPU . Open
• Movie Studio

  62 answers, most recent on 5/4/2024

  RE: System hardware not being utilized
  Strange how the times with Nvidia cards are so different. Where a 3060 is faster than a 4060 and 3090.
• Video Pro X

  17 answers, most recent on 5/2/2025

  RE: Ignite Color: Cine Commercial and Ignite Keying & Flares Release
  @Reyfox No. My copies went on before they shut down. Wasn't even aware of the closure but wasn't surprised since they changed their business model. They did great small extension packs but stopped making them available to third party NLEs. It was on
• Off topic

  162 answers, most recent Yesterday

  RE: Magix support has not responded to support tickets for months
  @Christiaan-Deliaert Moderators are fellow users of Magix software, not Magix employees so there is little we can do to directly help in this situation, sorry. "Rescue Your Video Tapes" is sold as a "boxed" item, if I remember correctly, since it
• Movie Studio

  19 answers, most recent on 11/3/2024

  RE: program crash on export after 5 minutes movie studio 2025.
  Greetings again Brian I forgot to mention the drivers in my above post. You say that you're having difficulty updating the drivers with the card's software, try downloading direct from
• Photostory

  7 answers, most recent on 2/26/2025

  RE: Video does not import smoothly (+ sound)
  The characteristics of my desktop PC that I use to work with photostory are :Desktop PC Windows 11 Home Version 24H2 Build 26100.3194 / 64-BitProcessor : 11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz   2.50 GHzRam memory : 32 GBMonitor resolution :