• Audio Cleaning Lab

  2 answers, most recent on 8/14/2022

  RE: will not install in win 10
  @James-Merry Hi . . . . magix audio cleaning lab for vista 7 8 10 . . . . What version of Audio Cleaning Lab is this - the mention of Vista and Windows 10 would suggest this is Magix Audio Cleaning Lab 2017? . . . . May be lacking driver for win 10
• Movie Studio

  19 answers, most recent on 9/7/2022

  RE: The program is being created
  @Grzegorz-Mielewczyk Hi We need more information: Computer specification, Windows version and program version, see this topic for what is required and please quote processor and graphics card make/model in full.  I would suggest you put this
• Video Pro X

  46 answers, most recent on 12/8/2022

  RE: HEVC compression artifacts
  @nicolesharp100 Hi . . . . we are using the same software and exporting the same file with the same settings and getting very different results, then it seems to be a driver or codec error, . . . Agreed - are the drivers for the Radeon RX 550 up to
• Movie Studio

  23 answers, most recent on 12/29/2022

  RE: bad upgrading plugin NewBlue Stylizers 5
  Hi John, updated my profile. This is what I did Started VDL Started downloading elements After completion started installation (in VDL) Directly after starting installation I closed VDL (ctrl-alt- del showing no programs running) (because in other
• Video Pro X

  30 answers, most recent on 9/11/2022

  RE: Access Violation Error on VIDEO PRO14
  Hi John, Sorry, somehow I initially thought I read that the OP had an NVidia 1650 gpu (which has Gen 1 NVENC). I understand that some of his info has been removed. The current info doesn't speak of a gpu that I can see. Maybe I
• SOUND FORGE

  7 answers, most recent on 9/14/2022

  Mic not recording in ANY DAW
  I have an issue that started after 9-03-2022. I am using SF Audio Studio 14. I have been using Audio Studio since Version 7. I can no longer get my audio from my mic into the DAW, or ANY daw. I don't not know what happened or changed. I took my
• Movie Studio

  11 answers, most recent on 8/18/2022

  How come Magix won't allow me to record video from my video camera?
  Hi,At first when I had the basic version of Magix and a simple Zoom Q2 video camera, I would always get a "could not connect to selected device" error message. I just figured the two were not compatible. But I now have Movie Edit Pro Premium and
• Movie Studio

  One answer, on 10/30/2022

  RE: Exporting Videos
  @MattJvV Hi and welcome to the forum. Are you testing the trial version or fully purchased, activated and all Extra Content installed ? What format are you trying to export to? . . . . I even broke the video up in 3 parts . . . . How did you do
• Video Pro X

  30 answers, most recent on 9/11/2022

  RE: Access Violation Error on VIDEO PRO14
  @JBDL Hi Assuming you can open the program and the crash occurs when importing video or opening an existing project: a graphics driver issue - in the case of your PC the Intel processor has a HD4000 integrated GPU, check that this has not been set
• Video Pro X

  41 answers, most recent on 10/16/2022

  RE: Cant edit 4k videos nicely.
  @Pawel-Rybinski Hi . . . . the specification of the equipment on which the program works correctly without errors. . . . . See my signature for my PC and laptop specifications - VPX 14 works fine on these with 4K UHD video and plays up to 5 tracks
• Video Pro X

  46 answers, most recent on 12/8/2022

  RE: HEVC compression artifacts
  @nicolesharp100 Hi . . . . Simply loading the video into Video Pro X14 and then exporting it as HEVC with the best possible settings (for a 60 MBd video) will reproduce the compression artifacts. . . . . Why are you still exporting at 60Mb/s? As
• Video Pro X

  11 answers, most recent on 8/24/2022

  RE: ProX 14 Crashes when Loading Any File Except AVI
  @Rowland-Fogarty Hi Crashes with the error you are receiving are usually caused by the GPU drivers. Are the WX 2100 drivers up to date? If not update them to the latest version. In the Program settings, Device options tab you may need to change the
• Movie Studio

  32 answers, most recent on 7/25/2022

  RE: Title Editing
  @Barb-Marik Hi Given the display issues with Movie Studio, and the update dialog box - what is your computer specification, Windows version and program version, see this topic for what is required and please quote processor and graphics card
• Movie Studio

  4 answers, most recent on 8/8/2022

  RE: Program full of errors
  @Michael-Ryan Hi and welcome to the forum. As both @Former user and @Reyfox have commented we need more information to help diagnose the issue(s) you are having: The specification of your computer system, see this topic for what is required and
• Video Pro X

  11 answers, most recent on 8/24/2022

  ProX 14 Crashes when Loading Any File Except AVI
  I just upgraded from Video ProX 13 to Video ProX 14. ProX 13 was running flawlessly. My Magix Video ProX 14 is Version 20.0.1.159 (UDP3), UG Code 8471 KA1 When loading an MPG, MP4, or any other format file other than AVI onto the timeline, ProX 14
• Movie Studio

  5 answers, most recent on 7/18/2022

  RE: Movie Studio 2022 Suite 'Hand' icon problem
  @Paul-Ravenscroft Hi and welcome to the forum. I assume from what you are saying the program freezes completely and does not come back if you wait say 30 secs or so, and there is no error message either when the program hangs or you restart the
• Video Pro X

  7 answers, most recent on 7/17/2022

  RE: PACKAGE CONTINUALLY CRASHES
  @Phil-Calland Hi Check that your Antivirus program Folder/Ransomware Protection feature was not blocking access to the folder where the project was. . . . . I then copied the whole folder onto the desktop to shorten the path . . . . This is not a
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  Drodzy ACID, Jak właśnie ogłosiliśmy, chcemy dać nam się rozwijać ACID Pro 11. Liczymy na Ciebie! Zachęcamy do komentowania, w jaki sposób ACID może być lepszy i jakie błędy należy traktować priorytetowo. Dziękuję Ci bardzo! Zespół MAGIX Today it
• Music Maker

  2 answers, most recent on 6/13/2022

  RE: Need Help
  @william-p7472 Hi Assuming from your post you are having issues activating and setting up Music Maker - see this tutorial - . To add to @PATIENT-X comment - we need a more detailed information: A more detailed description of what you are trying to
• Movie Studio

  One answer, on 6/11/2022

  RE: My Movie Studio 2022 unexpectedly closes when trying to apply texts
  @Fernando-Vaccari Hi and welcome to the forum. In order to be able to help you we need more information: Computer specification, Windows version and program version, see this topic for what is required and please quote processor and graphics card
• Movie Studio

  7 answers, most recent on 5/29/2022

  RE: "Another video player app is currently using overlay" in Capture
  @AndyL Hi I concur with @CubeAce assessment that Windows 10 and the graphics and/or audio drivers may be the issue. Windows 10 has probably used it's own drivers, which I had issues with when I was using Windows 10 21H1 and had to install the
• Video Pro X

  7 answers, most recent on 5/25/2022

  (FIXED) Projects freeze in random places without error number
  projects tilt, stop working, freeze, in random moments and places, without any logic. I have to force quit and I don't receive an error number. Can you pls help me out?It didnt't happen with previous versionsalso is running kind of slowAMD Ryzen 3
• Photostory

  One answer, on 5/24/2022

  RE: PhotoStory 2022 Deluxe "Hardware Acceleration Deactivated" error
  @Lee-Venden Hi The export times will vary depending on: the mix of images, video clips, titles, collages, picture in picture etc on the timeline effects and transitions added The HWA may be triggered because the graphics drivers need updating. The
• Photostory

  One answer, on 5/24/2022

  PhotoStory 2022 Deluxe "Hardware Acceleration Deactivated" error
  5% of the time when exporting a slideshow as a MPEG-4 it works fine and a 30-minute-long slideshow will export/render in 15-20 minutes. 95% of the time, however, after the export/render has begun I get a message saying "Hardware acceleration has