Program full of errors

Michael-Ryan wrote on 8/6/2022, 3:46 PM

Program is full of errors and will not work on my computer. This is Movie Studio 2022 Platinum. Can't edit video. Clips will not stay as I move to make next clip. Pulled up the main folder and it showed red x's next to all of the sub folders. Can't find the instruction manual anywhere on the computer after i downloaded it. what a piece of junk


Gid wrote on 8/6/2022, 6:24 PM

@Michael-Ryan I tried not responding to this but .. what re your PC specs, CPU, GPU & amount of RAM, ?

There's Tutorials at the top of this page that show you how to use this 'piece of junk'

Magix Movie Studio Platinum, from 2004-ish - Latest version,
Video Pro X (Latest)
Adobe After Effects,
Vegas Pro 20 (Latest build), 
HitFilm Pro,  
Boris Continuum, Sapphire, Silhouette Standalone + Plugin, 
Mocha Pro Standalone + Plugin, Optics,
Desktop PC Microsoft Windows 10 Pro - 64-Bit
AMD Ryzen Threadripper PRO 3975WX 3.5GHz 32 Core
Corsair iCUE H150i RGB PRO XT 360mm All-in-One Liquid CPU Cooler
RAM 256GB ( 8x Micron 32GB (1x 32GB) 2666MHz DDR4 RAM )
2x Western Digital Black SN850 2TB M.2-2280 SSD, 7000MB/s Read, 5100MB/s Write
(programs on one, project files on the other)
Graphics MSI GeForce RTX 3090 SUPRIM X 24GB OC GPU
ASUS ROG Thor 1200W Semi-Modular 80+ Platinum PSU 
Fractal Design Define 7 XL Dark TG Case with 3 Fans

I'm 53, I've been a UK joiner for 37yrs, apprentice trained & time served, I make videos about my work & post them on Youtube so that i can share what I've learnt over the yrs,

At the moment my filming is done with a Samsung Galaxy S21 Ultra 5G

Reyfox wrote on 8/8/2022, 5:54 AM

Maybe it's the computer. I have MEP2022 and it works with the folders I have. I can edit videos (but no 10bit ones) without issue.

Without more information as @Gid mentioned, and including the source of your videos, it's hard to offer any type of help.

browj2 wrote on 8/8/2022, 8:16 AM

@Gid @Reyfox

Hi guys,

The OP just wants to rant. The simple fact that downloading the manual, which, like almost anything else that gets downloaded, goes to the Downloads folder and he can't find it, says it all.

Can't find the instruction manual anywhere on the computer after i downloaded it .what a piece of junk

John CB

John C.B.

VideoPro X(14); Movie Studio 2023 Platinum; MM2023 with MM2022 Premium Edition; see About me for more.

Desktop System - Windows 10 Pro 21H1; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

johnebaker wrote on 8/8/2022, 8:31 AM


Hi and welcome to the forum.

As both @Gid and @Reyfox have commented we need more information to help diagnose the issue(s) you are having:

  1. The specification of your computer system, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) your are working with if this is a laptop.

    I would suggest you put this information in your profile signature so we do not have to keep asking for it.
  2. What will not work, please be specific rather than a generalised comment ?
  3. Are you getting any error messages, if so then please quote them in full or provide screen shots.
  4. Are the graphics card drivers up to date?
  5. A screen shot of the Program settings, Device options tab  would help.
  6. It the issues occur when adding video to the timeline what video format, codec and resolution are you using - to help with this download and install MediaInfo and analyse one of the clips causing the issue and post the results, see this tutorial on how to setup MediaInfo and analyse a video clip for all the data required.

John EB
Forum Moderator


VPX 14, MEP Premium 2022, and earlier versions 2015 and 2016, Music Maker Premium 2022.

PC - running Windows 11 21H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 2Tb (OS and programs), 2 x 4TB HDD (Data) internal HDD + 60GB internal SSD, + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom, Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.