• ACID

  2 answers, most recent on 9/6/2024

  [Solved] Post virus help for using Acid Pro 7
  Hi there,   I recently encountered a virus on my laptop called Trojan:win32/Malgent!msr.. Windows Defender removed it quite quickly but, ever since, Acid Pro 7 hasn't been working very well. It continually freezes, showing the blue circle of death
• Music Maker

  3 answers, most recent on 11/7/2024

  RE: [Solved] Installation of MMM on second computer
  @DanM. Music Maker 2025 needs to be bought, so your 2021 serial will not work I think this link is for the version 2024 which you can use with your 2021 registration: https://dl03.magix.com/musicmaker.exe
• Sequoia

  3 answers, most recent on 2/14/2024

  [Solved] Trial already expired
  Hi Yesterday, I downloaded the 14 days Sequoia 17 trial. But the Licence Central is blocking the trial button indicating that the trial period is already expired. I have never try Sequoia 17 before, so it does not make sense it is already
• Music Maker

  2 answers, most recent on 3/10/2024

  RE: [Solved] Loop Waves display issue
  @ProductionSavard There is an option in the View > Arranger menu to disable the stereo representation of Waveforms. For some reason they sometimes won't show up if the stereo graphics mode is enabled. I hope this helps you.
• Movie Studio

  2 answers, most recent on 5/28/2025

  [Solved] NewBlue Plugins Won't Install
  I just got the Movie Studio Ultimate package. Two out of six of my included NewBlue plugins installed fine. The other four, I can't get their installer to run. I think maybe the Windows 10 anti-maleware is blocking them. I've tried running
• Samplitude

  7 answers, most recent on 12/29/2024

  RE: [Solved] Playback along with audio stuttering every 1-3 seconds
  I have been trying to tweak and troubleshoot my Magix Samplitude settings for a few days now and I'm getting very frustrated 😰Hoping you experts can help! Problem When I playback, I get a minor sound delay before I hear the MIDI track, then ok for
• Movie Studio

  61 answers, most recent on 7/25/2024

  RE: [Solved] My MAGIX software will not cut a DVD to Disc
  @rickduley Hi Rick The error code suggest Windows cannot find the ISO file. Where did you save this to, and does the error appear immediately when the burn process starts? If the Desktop, or any other location that is not inside your Documents
• SOUND FORGE

  8 answers, most recent on 1/20/2026

  [Solved] Sound Forge 365 activating and registering
  Last week I purchased the listed program and incorrectly entered the wrong email address. Support staff was able to rectify that challenge and I received an email with the details on downloading the program with serial number, etc. However, after I
• Music Maker

  6 answers, most recent on 3/28/2025

  [Solved] Time Processor from MMM 2014 available in MMM 2025 ? I can't find it
  Hi, I'm a long time user of MMM 2014, I finaly changed my old computer and bought MMM 2025 PREMIUM but I can't find the "Time Processor" effect that was in the master FX rack. I hope it still exists, because that the main reason why I was using MMM
• Photostory

  3 answers, most recent on 11/6/2024

  RE: [Solved] Cannot see Photostory Wizard
  @DannyP I'm currently running PS2025, but I don't think it is any different to PS2023 in this regard. The Wizards are to be found under the Edit menu>Wizards>Slideshow maker, shortcut W. Does that help? JeffForum Moderator
• Samplitude

  12 answers, most recent on 7/10/2024

  RE: [Solved] Routing Modern and Massive with Magix Samplitude Music Studio 2022
  @Jacob-Isaac Maybe it is a bug or limitation of Samplitude Music Studio 2022. Please try the free demo version of Samplitude Music Studio X8 or Samplitude Pro X8.
• Movie Studio

  3 answers, most recent on 6/30/2025

  [Solved] Movie Studio (Video Deluxe) vs Video Pro-X
  I already have Movie Studio 2025 suite, but I am considering getting Video Deluxe 2026 ultimate for the ProDad plugins if they are lifetime perpetual licences. But I have now also seen there is Video Pro X.I only create my videos personal use and
• Music Maker

  17 answers, most recent on 5/29/2024

  [Solved] Music Maker just locks up & becomes un-responsive
  Music Maker just locks up & becomes un-responsive. I paid a lot of money over the years for MAGIX products and it used to work seamlessly. Now it just locks up and and I can't click anywhere or do anything. Sometimes it may become responsive
• Movie Studio

  One answer, on 6/13/2024

  [Solved] magix hub stock footage download
  Hi, does anyone know where the stock footage goes to when download is clicked. I have clicked download but nothing happens.
• Music Maker

  12 answers, most recent on 1/30/2025

  [Solved] MIDI EDITOR - MMM 2025 PREMIUM
  Hello! I am using Music Maker 2025 Premium.I have a problem with the MIDI Editor.I can only see C notes in the MIDI Editor, no other notes.I've watched videos of older versions (2021) where users use the Editor in a completely separate window and
• SOUND FORGE

  7 answers, most recent on 6/12/2024

  RE: [Solved] Trial Activation Code received but rejected by activation field
  @Riley-Rice There is another button "Start trial version" to enter the trial number at the bottom of the activation window after you start the software..
• Music Maker

  3 answers, most recent on 9/22/2024

  RE: [Solved] How to import VOICE audio file, without it being affected by BPM?
  @Film.Maker Hi, Try this. In the Program Settings, Import tab, uncheck "Automatically adjust samples to BPM" or check "For patched samples only." John CB Thanks for the info. :) If I disable Auto-Adjust, then all M:MM soundpools don't adjust, so
• Movie Studio

  3 answers, most recent on 5/30/2024

  RE: [Solved] Creating my own bare metal PIP and not using the program
  @Bill-the-repair-guy This here? https://www.magix.info/us/forum/is-there-supposed-to-be-a-pause-button--1332642/#ca1906395
• Movie Studio

  9 answers, most recent on 7/31/2025

  [Solved] How long does it take for customer support to respond?
  Greetings. On July 12, I opened a ticket with customer service because I am having problems activating the Boris FX BCC Chroma Key Studio plugin, but after 18 days I have not received any response, only an email with the ticket number. On the 23rd,
• SOUND FORGE

  11 answers, most recent on 5/10/2025

  [Solved] SF 18 Pro Trial Crashing
  Sorry to say again, but I'm having more crashes. Load up the default view. Add in a basic bass line wav. Push Q to loop. Play with spacebar then again to pause. Held down arrow key to move to a spot, push M to add marker. Push spacebar again and the
• Movie Studio

  2 answers, most recent on 8/17/2024

  [Solved] Beginner's (probably) daft question
  I'm trying to start with MS and have read the manual and watched a number of tutorial videos. My question/problem is that although I can import my video clips and download them into the main project/preview window, the Timeline and Storyboard
• SOUND FORGE

  8 answers, most recent on 11/21/2025

  RE: [Solved] Sound Forge 17 not loading on Windows 11
  Sound Forge Audio Studio 17 installs the Magix Low Latency ASIO audio driver which is an old version of ASIO4ALL. This old version of ASIO4ALL seems to be incompatible with modern devices. You can uninstall it with the following steps: press the
• Movie Studio

  15 answers, most recent on 10/7/2024

  [Solved] MEP 16 Pro Plus - Compatibility With Discounted Package 'AI Plug In's
  Hi Gang Hope everyone are doing fine. Haven't been here for a while. Wondered if the Discounted AI Promo Package I saw is compatible with MEP16? Thank You - Carpenter's Mate
• Movie Studio

  15 answers, most recent on 7/20/2025

  [Solved] Playback Stutter MEP 2016 Plus
  Forgive me old MEP friends. Everyone gets old ... that's inevitable ... Got another question for which I should know the answer. Was rocking along with a two minute project (with multiple files on the timeline). 'Visual Playback' was smooth at first