• Off topic

  4 answers, most recent on 4/9/2025

  RE: [Closed] Serial number usage after restarting
  @Talmadge-Miller You have been given very good advice by fellow-user @SP. but please read this pinned post and follow the advice given there. This thread will be closed. JeffForum Moderator
• Off topic

  161 answers, most recent 42 minutes ago

  RE: Magix support has not responded to support tickets for months
  Further to my previous posts to add insult to injury I have been offered an upgrade to Music Maker Ultimate 2026 for £39.99 less than a week from upgrading to Premium (my query was Premium was offered at £22.99 but I paid £39.99). What is going on?
• Other products

  2 answers, most recent on 5/31/2024

  RE: [Solved] Problème d'activation (relance)
  @Azurik Hi Merci de ne pas dupliquer le message sur le même problème, continuez dans votre sujet précédent. Une réponse peut prendre jusqu'à 2 à 3 jours. Ce sujet sera clos.  Please do not duplicate post on the same issue, continue in your previous
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  Yes, let's alienate the English speaking world and send them to the German forum to post about the latest offerings from Magix.... that will work.
• Video Pro X

  4 answers, most recent on 11/1/2023

  RE: [Solved] Download Location for Addons
  @Sandi-Richards Vegas is owned by Magix but has its own forum. You have correctly posted in the Vegas forum under Vegas Pro.
• Other products

  One answer, on 4/16/2026

  RE: [Closed] Vegas Pro 23 Rendering Error Code -17 (Steam Version)
  @gamjaevawoo Hi and welcome to the forum - albeit the wrong one. Vegas products are now owned by BorisFX and have their own forum here. I would suggest you register and post your question there This topic will be closed. John EBForum Moderator
• Movie Studio

  One answer, on 9/17/2025

  [Closed] Help with serial number
  When I downloaded Movie Studio 13 Platinum i don’t have the serial number and I bought it from a website, please can someone help me or post a serial number for that version?
• Video Pro X

  One answer, on 4/15/2026

  RE: [Closed] composite mode is completely stuck on Alpha
  @Mike-Erskine-Kellie Hi and welcome to the forum - albeit the wrong one. Vegas products are now owned by BorisFX and have their own forum here. I would suggest you register and post your question there This topic will be closed. John EBForum
• ACID

  3 answers, most recent on 1/1/2026

  RE: Missing ExpressFX Reverb DLL in ACID Pro 8.0.12 on Windows 11 Home
  Thanks for your reply Jeff. Apologies for the parallel post. My previous post appeared to be a dead end, so I decided to try a different tack to get the specific file I need. As for support, I did 'reply to the reply' as prompted by the AI bot, but
• Movie Studio

  6 answers, most recent on 3/21/2025

  RE: V. 25 - Timeline Disappeared - Movie Studio 2025
  @KJS-LES Hi. According to your posting history on these forums this is your first topic post and posted nothing previous other than a total of three comments in other topics. You appear to have two movies on your timeline. Are you looking at the
• Movie Studio

  22 answers, most recent on 1/7/2026

  RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
  @browj2 Too late to edit my post. John, I've just realised the middle button you mean. It's not the one I'm talking about - it doesn't take you to the window required. The method using the bottom row of buttons as above does. AndyW
• Music Maker

  2 answers, most recent on 7/18/2025

  RE: [Closed] Boris FX owns some of Magix Audio
  As before, please refer to the similar post in the General Information section of the forums and add any comments there. Thank you. JeffForum Moderator
• Movie Studio

  One answer, on 7/18/2025

  RE: [Closed] Need to stretch out the sides of a video
  @Gerry-Peters G'day Gerry, you're in the wrong forum. Could you please post your query in the Vegas forum here: https://www.vegascreativesoftware.info/us/
• Samplitude

  9 answers, most recent on 1/11/2025

  RE: [Solved] Can't get Samplitude to recognize my input
  @Jim-Roshelli MME is an ancient Windows sound driver. Were you using Magix Low Latency or ASIO4ALL? Don't you have a driver for your interface? Please check its manual or the website of the manufacturer. It's not really clear from reading your posts
• Off topic

  One answer, on 1/4/2026

  RE: Images
  @Joe-Swager Hello, welcome It has been reported to Magix as it is affecting all users including myself posting music in the media uploads. Users cannot upload images or videos, only music. There is obviously a technical glitch on the
• Music Maker

  13 answers, most recent on 10/21/2025

  RE: 2024 2025 2026 none of them work and support are ignoring my tickets
  @pete-thomas where are you Please remember these are user to user forums and answers are posted by users who feel they can help you as and when they visit. JeffForum Moderators
• Movie Studio

  3 answers, most recent on 4/28/2026

  RE: cannot burn dvd+R
  I recall DVD-R was more reliable to burn successfully in consumer DVD burners. Try winding the burn speed right back to 4x. You could also try "burning" to the image recorder/ISO and then using IMGBurn to burn the ISO. This might also be of interest
• SOUND FORGE

  6 answers, most recent on 11/13/2025

  RE: Sound Forge Audio Studio 17
  @Charles-Yarbrough Hi Your comment has been hidden as it does not relate to the subject of this thread. Please create a new post and provide more information, including the playback device and how connected. John EBForum Moderator
• Movie Studio

  7 answers, most recent on 1/14/2026

  RE: [Closed] why does FABS.exe need to run
  @rolf-oosting Hi Please do not resurrect old topics, this one is over 12 years old. Magix, is the company, not a product name and is not BorisFX. BorisFX only purchased Samplitude, Sequoia, and Music Studio from Magix, and some of their plugin
• SOUND FORGE

  3 answers, most recent on 8/7/2025

  RE: Sonic foundry WAS cool?
  Thanks for posting the the above link @SP. I just saw the comment in a seemingly unrelated topic (Blu-Ray) over on the VCS forum a few minutes ago and made note of it.
• Movie Studio

  22 answers, most recent on 8/13/2025

  RE: Support and TICKETS
  @jtu001 The NVidia GTX1600 is rather under-powered for a modern video editing app like Video Deluxe 2026, unfortunately. In my previous computer, running Windows 10, I had the NVidia 1650 and it was just about able to handle fairly complex video
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @jeronimo-l Please repost to the Audio>Sound Forge area of the forums. Thank you. JeffForum Moderator   Por favor, poste novamente na seção Áudio > Sound Forge do fórum. Obrigado. Jeff, Moderador do Fórum
• Off topic

  5 answers, most recent on 2/22/2026

  RE: please do not send me the every day messages of offers anymore! Thanks
  @Peter-Corstiaans Welcome to the Magix user to user forums, so not any contact for Magix staff and no-one who posts here can directly answer your question, sorry. However, which Magix product(s) do you own? With this information we may be able to
• Photostory

  16 answers, most recent on 10/15/2025

  RE: I've been using photostory for some time but now have hit bugs.
  @john-c4113 Welcome to the Magix user forums. First, please don't post the same thing twice and so create a duplicate post! I have hidden the other one. Second, exactly which version of PS do you now have? Mine (for PS 2025) is 24.0.1.204 and I am